Manager (Former Employee) – Orange, CA – 14 March 2018
The organization is not bad. From the top they are serious about being a contributor to their community. Lots of charitable work. Lots of volunteering. Meals on wheels, caroling during the holidays for seniors, etc... Internally there's a tremendous lack of knowledge, really at all levels. There are meetings about meetings they're going to have. While a collaborative environment is great, it can be taken too far. Particularly when all major decisions are made by committee giving voice to individuals that lack knowledge necessary to contribute meaningfully to the decision making. There comes a time when it is necessary to recruit the talent you need and allow them to fulfill the expectations you have with the skills you recruited them for. Additionally there are certain job functions that are simply devoid of any accountability. Processes get rolled out with no enforcement mechanisms. For those same job functions there are no consequences for doing the job poorly or not knowing how to do the job. The benefits are decent, and even better they're cheap. Unfortunately the excessively collaborative environment often results in those with the greatest skills or knowledge leaving the company in frustration.
Document Control Specialist (Current Employee) – Orange, CA – 25 February 2018
Great company to work for, they care about the employees AND the customers. Always opportunities to learn about the industry and helping seniors live a better life weather they are a customer of ours or not.
Mortgage Loan Officer (Former Employee) – Orange, CA – 16 February 2018
Best mortgage company that I have ever worked for. Different client base. If you are a professional and want to be treated as such. No betwr I lace. Great work life balance. You won’t find this with any other company in Orange County regarding the mortgage business
Private (Former Employee) – Orange, CA – 7 February 2018
I loved the people, but the management was now well trained and do not expect to get paid the average salary. The culture is fun and they show appreciation in the continual activities for employees to participate in; spelling bee, ice-cream social, potlucks, and holiday party.
Processor (Former Employee) – Orange, CA – 19 December 2017
The management is the worst! They have no idea what they are doing. If your a manager they will allow you to hire your spouse to be a manager that’s how bad it is. No area for advancement. The worst part is you can irk so hard and it goes unnoticed.
Inside Sales Advisor (Former Employee) – Orange, CA – 13 December 2017
Good people, good training, decent product, inbound leads, enjoyed helping those who wanted to help themselves.
However, working with the senior demographic has several challenges....most are too paranoid to make up their minds even if it is a great deal for them;you'll hear their sad stories all day which includes the latest family ills and deaths; you'll also deal with a sales cycle that is too long and kills many deals. Way too many hurdles in order to make a good income especially with more and more Federal regulations being added to the books each year.
This is an emotionally draining job that will require you to maximize your inner resources to the nth degree. AAG strives to provide the work life balance but you'll eat at your desk most days.
Some reps are making great money but most are not. Great company but a tough demographic and a product that has too much "red tape" connected to it.
Loan Officer (Former Employee) – Orange, CA – 12 December 2017
I appreciate them training me and getting me licensed. THe workplace environment is good, made some good friends. But the processing there is extremely slow. Many times, files are only touched once every two weeks. If you want to make money quickly, this is NOT the place to go.
But overall, i hold no ill will towards AAG, i think they are ethical and responsible for the most part. But I heard too many instances of files not being handled correctly, and even incorrect documents being sent to borrowers.
Administrative Assistant (Former Employee) – Orange, CA 92868 – 21 November 2017
If your reading this, all I can say is to tread lightly and always watch your back. This is a company where even the employees are loosing faith in its name. Constant firing and replacement goes on here, so if you land the job, be prepared to have a second job at the ready just in case. Turn over is bad for employees but not for management that don't know a thing about the business. Also to note, benefits are horrible for those with families but can be great when you are single. HR ONLY respects and cares for management not for its employees. Sales reps take advantage of the customers and treat the elderly with such disrespect, I'm surprised a lawsuit hasn't occurred. This company used to be about the customers and the employees and their families, but as of lately they have lost sight of that. I can only hope they get back to their roots before another business out shines them.
Reverse Mortgage Loan Officer (Current Employee) – Kennesaw, GA – 17 November 2017
This company is designed for you to never get ahead. Some months you'll make money and some you wont. By some money I mean you'll receive an actual paycheck to support your bills. The management is very relaxed and the teammates are great so if you want a fairly lazy day, apply now. If you intend to make money or have actual career goals I suggest you look elsewhere.
Motivating & Productive workplace with a caring support system
Licensed Mortgage Loan Originator (Former Employee) – Anaheim, CA – 13 November 2017
A typical day at the office begins with a team huddle in which management makes it a point to acknowledge everyones individual strengths and how we make it a whole as a company. I learned extensive background information on the FHA guidelines and steps needed to take in the mortgage industry towards a successful future in not only operations but sales as well. Management can be a bit understaffed at times due to the rapid progression of the company but has many avenues for one to get their questions answered at all times. As a whole, work place culture is cheerful with positivity instilled in all its employees through work place activities. As enjoyable work place activities can be it can also be tough at times when you have deadlines to meet in between trying to focus and relax.
Marketing (Current Employee) – Orange, CA – 9 November 2017
They really are knowledgeable in exploiting young people who are starting their careers. There is no advancement internally. Young people are treated poorly here. If you like training your boss sign up!
Loan Setup Specialist (Former Employee) – Orange County, CA – 27 October 2017
top management plays allot of favoritism. If one doesn't like you they have all the management give you a harder time until you want to quit, however pay is decent. If you are willing to be treated poorly by managers but paid average for industry this company is for you.
poor management and managers have poor work eithics
Mortgage Loan Officer (Former Employee) – Anaheim, CA – 22 September 2017
Not a bad place to start in the mortgage industry because they do help with licensing, and provide you with VERY valuable sales techniques for future mortgage and other jobs. Reverse Mortgages are not a very quick sale, and my first 2 closings died right before they closed which pushed out my first real paycheck another month.
Awesome place to work but it needs to be the right fit for you.
Loan Originator (Former Employee) – Melville, NY – 21 September 2017
From day 1 as a Loan Originator I was treated wonderfully. I had no experience in the Mortgage/Real Estate industry whatsoever. It is required that each LO must be licensed by the NMLS for each state they are assigned to work. (Typically each LO is assigned 4 - 6 states) AAG trained me and paid for my training and my licensing as needed. You MUST pass the licensing exams in order to work at AAG. I did NOT pass after 2 weeks of hard studying. AAG believed in me and kept me on board for another 30 days where I was strictly studying and preparing to take the test again (there is a 30 day waiting period to re-test) I succeeded and was on my way. I still, however, had more to learn about reverse mortgages. I started getting people interested and a few decided to apply for a reverse mortgage. However this is a sales job and with sales comes a quota that needs to be met each month. Due to my own inability to sound sure of myself when talking with the clients, I did not make my quota. The quota isn't that high and many people are able to meet and exceed it each month. This is an awesome company that is doing an outstanding job and helping our seniors to build a more secure retirement for themselves. This is a company with a heart. I truly believe in the product, and in AAG's ethical views. They treat both employees and clients wonderfully. The only reason I am no longer there, is my own fault. AAG did everything possible to help me to succeed. This job just was not the right fit for me. It is not for everyone. But for those who can do it, can make a lot of money doing it and they do!more... AAG makes a positive difference. I will always respect the company and the people I worked with. They were like a family away from home.less
Paid training and licensing, Medical, Dental, Vision, 401K, Life Insurance, Vacation and Holiday pay and overtime is available.
Must meet quota each month to maintain your job, Medical insurance costs are on the high side
Operations (Current Employee) – Orange, CA – 21 September 2017
If upper management doesn't like you then you don't stand a chance even being a great employer and the favoritism is right in your face. People with no knowledge of the products we offer is your boss and walking around as if their Kings and queens to many chiefs and not enough Indians