Senior Subject Matter Expert (Current Employee), Pune – August 27, 2013
Role involves the following :- - Develop the responsibilities and specifications for projects by identifying project phases and making sure that the equilibrium is always maintained between Schedule, Cost and Scope • Function as single point of contact for reporting project status. • Make recommendations for executive action when required. • Oversee – more... the development of each aspect of the program/project resolving the most difficult work problems. • Solutions require resolution of complex operational and integration issues. • Provide detail and summary reporting of program status including progress and completion outlook. • Prepare briefing material and present overviews when required. • Ensure compliance with contractual agreements. • Identify all issues of the project and coordinate and collaborate to bring to resolution. • Manage client issues in relation to decisions and preferences. • Anticipate and resolve management, resource and scheduling problems. • Coordinate interdepartmental and corporate technology initiatives and commitment to client programs. - Production Support Activities – like handling many clients at a time which includes monitoring, assisting in case of critical issues, build/release activities, providing analytical support for assuring all components availability and functioning, suggesting improvements in existing processes etc. - Part of Change Advisory Board. - Handling Change requirements, enhancements & tracking highly escalated tickets. - Working with the clients & development teams in case of any mission critical issues. - Managing UAT activities and develop implementation timelines. - Training, Demonstration & Reporting’s – less
Customer service (Current Employee), pune – March 29, 2014
Pros: free lunch, breakfast, evening snacks
good company to join as experience not good for fresher. they provide good place to work with good environment with so many extra treats and time to time celebration, and they are also to focused on there set goals.
Open Door Policy, Employee care, Fun at work, Transparency
Test Manager - Group Lead (Former Employee), Pune, MH – March 27, 2014
Pros: work appreciation
Cons: promotion policies
Amdocs has Open Door Policy. Any employee even a Fresher can contact any person of any designation in the company. Very informal work culture where employees can directly talk to their Group leads or Managers or Directors and above. Employee Care was one of the highest considered Amdocs values. Fun events were organised every quarter to maintain the – more... balance. – less
Great to work with people. I found it fun and good learning with good colleagues and managers. Every project was different for me in terms or technology learning experience and people and each one required me to learn something new which was great.
Senior Expert (Current Employee), Sanjose , CA – November 19, 2013
- Handled Many S1 issues for Many Customers.Long Day Calls, Interacting with Customer, l2/l3 level employees, other company employee's who involved with customer environment. - Production Deployments on Friday long nights. - Learned to find solution for any kind issue. - Staying long at the nights in the office is bit difficult part of the job - I was – more... enjoyed Work from Home facility. Because i can work more time with out tense abt family. - I am very much comfortable to with team. We are the team of 40 employee's with 4 small teams. - I Managed 10 members team. – less
A typical Day at work for me was to address client queries while having fun with colleagues. A fun environment to work in. Excellent employee benefits . Loved the challenges and was responsible for delivering a end-to-end project for AT&T worth 6000 man-hours work single handedly .Good recognition for the effort put in and won several awards for excellence – more... in work. – less
PROJECT MANAGER (Former Employee), Gurgaon – August 31, 2013
A PMP certified Project manager working in the field of IT & Telecom for last 7 years. As a Gold Medalist in Engineering and with MBA, have worked with clients across Americas, Europe, Asia Pacific regions. Well known for vendor management, negotiation and communication skills.
Looking forward for career opportunities in Twin Cities Area (MN).