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87 reviews

Amdocs Employer Reviews

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Good working environment and good people
Director, Global Events and Interactive Media (Former Employee), Toronto, ONMarch 11, 2014
I am proud of my accomplishments over the last 14 years and now am looking forward to the next adventure.
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Working in Amdocs as Senior Subject Matter Expert
Senior Subject Matter Expert (Current Employee), PuneAugust 27, 2013
Role involves the following :-
- Develop the responsibilities and specifications for projects by identifying project phases and making sure that the equilibrium is always maintained between Schedule, Cost and Scope
• Function as single point of contact for reporting project status.
• Make recommendations for executive action when required.
• Oversee – more... the development of each aspect of the program/project resolving the most difficult work problems.
• Solutions require resolution of complex operational and integration issues.
• Provide detail and summary reporting of program status including progress and completion outlook.
• Prepare briefing material and present overviews when required.
• Ensure compliance with contractual agreements.
• Identify all issues of the project and coordinate and collaborate to bring to resolution.
• Manage client issues in relation to decisions and preferences.
• Anticipate and resolve management, resource and scheduling problems.
• Coordinate interdepartmental and corporate technology initiatives and commitment to client programs.
- Production Support Activities – like handling many clients at a time which includes monitoring, assisting in case of critical issues, build/release activities, providing analytical support for assuring all components availability and functioning, suggesting improvements in existing processes etc.
- Part of Change Advisory Board.
- Handling Change requirements, enhancements & tracking highly escalated tickets.
- Working with the clients & development teams in case of any mission critical issues.
- Managing UAT activities and develop implementation timelines.
- Training, Demonstration & Reporting’s – less
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Great company
Technical & Business Analyst (Amdocs) (Former Employee), Toronto, ONSeptember 30, 2012
I loved working here. Educated people coming together to help their clients.
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Nice company to work with
Manager (Current Employee), Pune, MHJuly 12, 2014
Nice company to work with.
Good learning opportunities.
a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job
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very good environment
Production Support- Analyst (Former Employee), Pune, MHJuly 10, 2014
had to work in Rotational shift ,

Ticketing work , conference call, Handoff calls..
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Do not join this company
Senior QA (Current Employee), Pune, MHJune 24, 2014
Do not join this company. It is not a company to stay into it

Learning wise it is very bad company
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Great company to work for!
Project Manager (Former Employee), Stamford, CTJune 19, 2014
Pros: very consistent compensation for time/effort exhibited.
Cons: fairly frequent lengthy workdays
Met daily/weekly to review the status of customer support, weekly calls with customers, document project status and report to senior level management.
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Overall a Good Company
Programming SME (Current Employee), Pune, MHJune 13, 2014
Pros: work culture
Cons: work life balance
Work-Life balance is not that great.
Salary is mediocre. Management is good.
Work culture is really good.
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Great work-culture
Subject Matter Expert (Current Employee), Pune, MHJune 11, 2014
-flexi timing
-great work-culture
-free food
-good employee care
-good transportation facilities
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Good people, great job but not sure of job security
Sr. Database Administrator (Current Employee), Charlotte, NCJune 11, 2014
Great group of individuals at the Charlotte location. Worked as a database administrator using Oracle and Oracle RDB and really enjoy what I do.
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Productive and fun work place
Executive Assistant (Current Employee), Pune, MHJune 10, 2014
Pros: free breakfast, evening snacks and fruits, sandwiches morning and evening
Cons: nothing
A very challenging job learned a lot since this was the first IT company I am working.

The co-workers are good especially my Superiors whom I am reporting.

The most enjoyable part of my job is we have every Friday i.e. last day of the week a small get together organised by the Project group.
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Workplace is very comfortable with new challenges daily coming from field issue and service request raised from TAC,PSO and IOT Team
Group Leader /Testing Expert (Current Employee), Gurgaon, HRMay 30, 2014
Pros: too much technicals
Cons: sitting on the fire all time.
Learned various component during current job:-

1. AAA SC and its components such as EAP-AKA,SIM,TLS,TTLS,;PAP/CHAP etc,Prepaid,RADIUS/DIAMETER
2.Accounting Framework,NMS,EMS,KPIs,Logging and Monitoring.
3.PCRF :- Policy and Charging Rule Function consists of Tiered services,Metering,Rule Engine,RMA,Gx,Gy,Rx calls etc
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Working with Amdocs from Last 2.9 years
Software Testing/ QA (Current Employee), PuneMay 26, 2014
 2 years & 9 months of Experience working with Amdocs from Aug 2011 till present.
 Experience in Software Testing/ QA, Application , Manual Testing, User acceptance Testing (UAT), System Integration Testing (SIT).
 Experience in Toad, SQL Developer.
 Expertise in Test management Tool like Quality Center / ALM
 Expertise in CRM and OMS application.
 – more... Strong Knowledge of Third Party Systems like Enabler, Telegance, SystemX (Front & Back end).
 Knowledge of application program interfaces like ICS and integrated Order management system like IOMIP and web ordering applications like Phoenix.
 Experience in preparing Test Artifacts like: Test Strategy, Test Plan, Scenarios, Traceability Matrix, Test Cases, Defect Management Process, Summary reports and Defect Graphs & Reports
 Responsible for end to end testing of projects: Test Planning, Test Scripting, Code Execution, Analysis and Reporting.
 Good knowledge in planning, risk management, critical path analysis, customer interaction & internal team coordination.
 Good Knowledge on SDLC (V-Model) and STLC (Software Testing Life Cycle), including the “Bug Life cycle” concept used in Industry.
 Good communication skills – less
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Productive, Hard Working and Meet Deadlines
Senior Java Developer (Current Employee), St. Louis, MOMay 22, 2014
Over all experience with Amdos is Good.
I learned many new things here.
Management is good.
Team and team mates all are very helping and professional.
There is lots of dependency, so to sync all things with everyone is the hardest part of the job.
Migration tasks at the current job was most enjoyable.
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Productive and Nice work place
Subject Matter Expert (Current Employee), Pune, MHMay 18, 2014
Pros: nice work environment
Cons: long hours
- Typical day starts at 10 am but you are the one to decide the end of the day
- From learning perspective i have learned many technologies like Data warehousing, Teradata, Informatica, Unix and Maestro and CDC
- Management of Amdocs is good
- Co-workers are like friends and they will help in any situation
- Politics is the hardest part of job
- Most – more... enjoyable part of job is onsite opportunity – less
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Good work experience, will learn independence.
Senior ADBA and Software Expert (Current Employee), Chicago, ILMay 16, 2014
A typical day will start with responding to email requests to deal with issues that have developed overnight. This is a global company so you are interacting with people from all over the world. Once issues have been dealt with, then one can focus on scheduled work usually involving Database Admin. There can be 2 - 3 meetings throughout the work day.

All – more... work and meetings are done remotely.

The people involved in the day-to-day work effort are from both AT&T and AMDOCS.

Hardest part sometimes is the unpredictability of the work.

Most enjoyable part of the job is the learning experience and overcoming challenges. – less
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Poor management
Group Leader (Current Employee), Gurgaon, IndiaApril 26, 2014
Pros: free breakfast and snacks
Cons: long hours
Poor management.
No work life balance
poor compensation
Exploits employees
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Productive and fun workplace.
QA Analyst (Former Employee), Champaign, ILApril 1, 2014
Learned new things and the co-workers are so cool and helpful. The most enjoyable part of the job is getting new projects and teamwork processes, and performance outcomes.
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productive and good environment
Customer service (Current Employee), puneMarch 29, 2014
Pros: free lunch, breakfast, evening snacks
Cons: no
good company to join as experience not good for fresher. they provide good place to work with good environment with so many extra treats and time to time celebration, and they are also to focused on there set goals.
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Open Door Policy, Employee care, Fun at work, Transparency
Test Manager - Group Lead (Former Employee), Pune, MHMarch 27, 2014
Pros: work appreciation
Cons: promotion policies
Amdocs has Open Door Policy. Any employee even a Fresher can contact any person of any designation in the company.
Very informal work culture where employees can directly talk to their Group leads or Managers or Directors and above.
Employee Care was one of the highest considered Amdocs values.
Fun events were organised every quarter to maintain the – more... balance. – less

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About Amdocs

Amdocs helps bring telecom companies and their customers together. The company is a leading supplier of customer experience software – Read more