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72 reviews

Amdocs Employer Reviews

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Working in Amdocs as Senior Subject Matter Expert
Senior Subject Matter Expert (Current Employee), PuneAugust 27, 2013
Role involves the following :-
- Develop the responsibilities and specifications for projects by identifying project phases and making sure that the equilibrium is always maintained between Schedule, Cost and Scope
• Function as single point of contact for reporting project status.
• Make recommendations for executive action when required.
• Oversee – more... the development of each aspect of the program/project resolving the most difficult work problems.
• Solutions require resolution of complex operational and integration issues.
• Provide detail and summary reporting of program status including progress and completion outlook.
• Prepare briefing material and present overviews when required.
• Ensure compliance with contractual agreements.
• Identify all issues of the project and coordinate and collaborate to bring to resolution.
• Manage client issues in relation to decisions and preferences.
• Anticipate and resolve management, resource and scheduling problems.
• Coordinate interdepartmental and corporate technology initiatives and commitment to client programs.
- Production Support Activities – like handling many clients at a time which includes monitoring, assisting in case of critical issues, build/release activities, providing analytical support for assuring all components availability and functioning, suggesting improvements in existing processes etc.
- Part of Change Advisory Board.
- Handling Change requirements, enhancements & tracking highly escalated tickets.
- Working with the clients & development teams in case of any mission critical issues.
- Managing UAT activities and develop implementation timelines.
- Training, Demonstration & Reporting’s – less
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Great company
Technical & Business Analyst (Amdocs) (Former Employee), Toronto, ONSeptember 30, 2012
I loved working here. Educated people coming together to help their clients.
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Productive and fun workplace.
QA Analyst (Former Employee), Champaign, ILApril 1, 2014
Learned new things and the co-workers are so cool and helpful. The most enjoyable part of the job is getting new projects and teamwork processes, and performance outcomes.
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productive and good environment
Customer service (Current Employee), puneMarch 29, 2014
Pros: free lunch, breakfast, evening snacks
Cons: no
good company to join as experience not good for fresher. they provide good place to work with good environment with so many extra treats and time to time celebration, and they are also to focused on there set goals.
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Open Door Policy, Employee care, Fun at work, Transparency
Test Manager - Group Lead (Former Employee), Pune, MHMarch 27, 2014
Pros: work appreciation
Cons: promotion policies
Amdocs has Open Door Policy. Any employee even a Fresher can contact any person of any designation in the company.
Very informal work culture where employees can directly talk to their Group leads or Managers or Directors and above.
Employee Care was one of the highest considered Amdocs values.
Fun events were organised every quarter to maintain the – more... balance. – less
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The best workplace
Application Analyst (Former Employee), Minneapolis, MNMarch 24, 2014
This has been the best workplace i have ever worked at in my short span of experience. There is a lot of fun working here since all the people are extremely friendly and helpful.
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A very productive environment offering very much to learn with lot of fun
Subject Matter Expert and Windows Administrator L2 (Former Employee), Pune, MHMarch 18, 2014
Pros: no dress code no formal wear, best in class cafeteria with wide variety of fresh food availability and at reasonable rates, best cab facility
Cons: no allowances or any work benefits and compensations for contract employees
A cool company to work with. Best in class work environment. A lot to learn. Good projects. People with good attitude. Personal growth guaranteed.
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Awesome company to work with
Sr. Business Analyst Implementation (Current Employee), Pune, MHFebruary 6, 2014
Pros: has many overseas projects hence has great onsite oppotunities
Cons: management politics
Awesome company to work with
1. time flexiblity
2. casual attire
3. good projects
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Senior Technical Business Analyst (Current Employee), Magarpatta, PuneFebruary 3, 2014
Its Good to work with Amdocs.
Multi Domain knowledge
Exposer at higher level

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Great work place
Executive Secretary | PA to Regional VP (Current Employee), PAJanuary 29, 2014
Pros: always interesting and current, flexible, great people
Cons: working around the clock
Dynamic, Ever Changing, Fast Pased, Global, Great People,
Flexible
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Nice Company and Team to work with.
Informatica Developer (Current Employee), Pune, MHJanuary 18, 2014
Cons: worked on weekends
Team/co workers are very friendly and good work to learn .
Learned new Database Teradata.
colleagues are very competative too.
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Amdocs - Excellent
Senior Subject Matter Expert (Former Employee), NAJanuary 16, 2014
I worked in amdocs for 4 Years and it is amazing.
I liked working there.
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One of the best company to work with
Senior Subject Matter Expert (Former Employee), IndiaJanuary 16, 2014
Amdocs have amazing Work/Life Balance.It let you grow both professionally as well as personally.It has so friendly cutlure that you will enjoy your work.
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Productive with good work life balance
Senior Subject Matter Expert (Former Employee), Pune, MHJanuary 2, 2014
Great to work with people. I found it fun and good learning with good colleagues and managers. Every project was different for me in terms or technology learning experience and people and each one required me to learn something new which was great.
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Fun Workplace
Senior Software Engineer (Former Employee), Pune, MHDecember 27, 2013
Excellent Work Environment. Nice and Understanding colleagues and managers. Good benefits and Compensation.
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Fun place to work
Senior Subject Matter Expert (Current Employee), Pune, MHNovember 26, 2013
Good Opportunities , but it also depends on relations like other places
Fun is part of work
Lot of work
We can speak true Opinion
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Amdocs is Awesome Workplace
Senior Expert (Current Employee), Sanjose , CANovember 19, 2013
- Handled Many S1 issues for Many Customers.Long Day Calls, Interacting with Customer, l2/l3 level employees, other company employee's who involved with customer environment.
- Production Deployments on Friday long nights.
- Learned to find solution for any kind issue.
- Staying long at the nights in the office is bit difficult part of the job
- I was – more... enjoyed Work from Home facility. Because i can work more time with out tense abt family.
- I am very much comfortable to with team. We are the team of 40 employee's with 4 small teams.
- I Managed 10 members team. – less
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Awesome place to work
Senior Subject Matter Expert (Former Employee), Pune,IndiaOctober 22, 2013
A typical Day at work for me was to address client queries while having fun with colleagues. A fun environment to work in. Excellent employee benefits . Loved the challenges and was responsible for delivering a end-to-end project for AT&T worth 6000 man-hours work single handedly .Good recognition for the effort put in and won several awards for excellence – more... in work. – less
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Innovations and Work-life Balance
Consultant - Amdocs Consulting Division (Current Employee), Pune, IndiaOctober 16, 2013
- Good place to work
- Emphasis on Work life balance
- Employee Friendly HR policies
- Matrix based roles and responsibilities, flat hiearchy
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Vaishali Gaur, PMP
PROJECT MANAGER (Former Employee), GurgaonAugust 31, 2013
A PMP certified Project manager working in the field of IT & Telecom for last 7 years. As a Gold Medalist in Engineering and with MBA, have worked with clients across Americas, Europe, Asia Pacific regions. Well known for vendor management, negotiation and communication skills.

Looking forward for career opportunities in Twin Cities Area (MN).

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About Amdocs

Amdocs helps bring telecom companies and their customers together. The company is a leading supplier of customer experience software – Read more