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2,184 reviews

Amazon.com Employer Reviews

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Amazon IS A SWEATSHOP!!!
Worker (Former Employee), Robbinsville, NJAugust 4, 2014
Pros: nothing!
Cons: short breaks, kids as management!
They try to Rev you up with Hype and Hoopla, but it is nothing more that a Modern Day Sweatshop. Do not work in Robbinsville, New Jersey. They will make you walk 10 miles a day, and I'm not exaggerating.
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Warehouse Associate - Avoid this job if you can help it
Warehouse Associate (Former Employee), Middletown, DEAugust 3, 2014
Pros: free drinks (mostly just water), relatively high compensation, relatively good benefits, get paid to work out
Cons: outrageous standards, poor management, everything else
I'm hoping to make this review as comprehensive as possible so that future Amazon Warehouse Associates may know exactly what they're getting themselves into.

A typical day at work goes as follows:

You clock in using your ID. You join others at the start-up area to do stretches, listen to announcements from your superiors, and see where you'll be working. – more... From there, you move to your work station and do whatever job you've been assigned. You get two fifteen-minute breaks and one thirty-minute break for lunch, all of which divide your day into 'quarters'. Each quarter, you'll be expected to meet a certain goal, whether it be making rate or just maintaining standard work procedures. At the end of the day you clock out with your ID again. You'll repeat that process every day.

As a Warehouse Associate, you'll fall into one of the following categories each day:

-Stowers: You push a cart around with several totes full of items, take the items out of the totes, and scan them into bins. If you encounter any bad items, you take them to the Problem Solvers, who will fix the issue. Stowing is considered the most difficult Warehouse Associate job for a number of reasons which will be addressed below.

-Pickers: Quickly push a cart around while pulling items out of bins, using a scanner to scan them into a tote, and placing them on a conveyor. You're being timed during all of this, so stopping or slowing down is rarely an option.

-Packers: Pack items into containers. That's all I know about this one, since I have neither worked in this position nor have I encountered anyone who has.

-Diverters: Occasionally a stower or picker will be placed in a diverting position, which basically just means you're going to stand in one place, pull totes off of a conveyor, and place them on a cart for the stowers to take.

Now, all of these jobs sound simple and straightforward at first, but somehow Amazon manages to complicate them to the point where you'll most likely be buckling under the pressure of mental stress and/or physical fatigue within your first month of employment. This brings us to the primary issues that you'll face as a Warehouse Associate:

RATE: This will determine whether or not you get to keep your job, which is unfortunate for you because it is almost entirely determined by chance and other forces beyond your control. If you encounter too many oversized items, overstuffed bins, damaged items, unlabeled items, supervisor conflicts, or problems with your equipment then you WILL NOT make rate (this applies to both stowers and pickers). At the start of your employment, they'll teach you a standard work procedure that is supposed to help you make rate. However, when you actually start the job, you'll find that those standards no longer apply. The bins are almost always full, so stowers can't find space to put their items and pickers have to constantly sift through items to find what they're after as well. Temperature is also a factor, since the building isn't air conditioned (you'll find that your rates will be even lower on hotter days). If you don't make rate for every single quarter (which you won't), one of your superiors will seek you out and reprimand you for it. They may attempt to give you tips, but they don't truly understand what your job requires, so their "help" is of no use to you. Your rate requirements can even be raised on a whim (which they will be) so all you can do is hope that you get a good set of items in your totes and avoid being fired for another day.

ERRORS: If rate doesn't get you down, these suckers will. Every time you miss (or misplace) an item, you will (once again) be hunted down and vilified by one of your superiors. This kind of makes sense when it's you're fault, but most of the time it won't be. Your scanner is capable of screwing up, missing a scan, or flat-out freezing up in the middle of a scan, all of which can cause you to make an error. Also, the people in receiving could screw up an order and end up putting too many items into the totes 'virtually' but not physically, which means you can be reprimanded over missing items that were never in your tote to begin with. Errors are unavoidable, but like rate, they will eventually cost you your job. In fact, errors are more likely to get you fired, since they put a "write-up" in their records every time one occurs. If you get a few too many write-ups, you're gone.

TOT: This refers to "time off task", which is just a fancy way of saying 'you took too long to come back from break'. Depending on who your supervisor is, they may reprimand you and write you up for getting to your station as little as one minute later than expected. This is yet another unavoidable problem, since the facility is so huge that most of your break will be spent getting from point A to point B anyway.

VIOLATIONS: Occasionally, you'll get a supervisor who's a real stickler about proper procedures. Unfortunately, the proper procedures are ALWAYS changing without any warning, so you're bound to unwittingly violate a few rules. This applies to stowers especially, and this is what makes stowing the hardest job for Warehouse Associates. For example, if you stow items in a certain place or in a certain way that a certain manager doesn't like (such as stacking items on top of each other), you will receive a write-up. This leads us to our next issue...

MANAGEMENT: This. This is what makes your job at Amazon much more difficult than it needs to be. You'll be working for several different managers or supervisors at any given time, and each will want things done their own way. For example, a manager on the third floor might be okay with you stacking items, but the manager on the second floor will write you up for stacking items. A supervisor in the west wing will allow you to put medium items in small bins, but a supervisor in the east wing will not. Once again... it's a game of chance. Since there's nothing set in stone for them, they make up the rules as they go along, and you either prosper or suffer because of it. Turnover also seems to be high among management positions, so you never truly know just who it is you'll be working for each day.

NO GROWTH OPPORTUNITIES: If you're a Warehouse Associate, you'll probably always be a Warehouse Associate (unless you have greater qualifications and apply for something better). There's no ladder for you to climb, and no position for you to be promoted to. You could be trained to become an 'ambassador', but all that means is you get to do the same job, but with additional responsibilities in exchange for slightly more pay.

I believe that Amazon could be a very decent place to work as a Warehouse Associate. It could be... but it isn't. Between the ever-changing rules, the rapidly rising standards, the lack of communication between managers, the dead-end-job status, the absence of job security, and the mistreatment of those in lower positions, there's really no reason to stay employed here for more than a couple months at best. Your coworkers and the free drinks are the only two things you'll genuinely get to enjoy during the work day. All that aside... get in, get what you need out of it, and get out as soon as you can. Otherwise, your employment will be terminated at some point anyway. – less
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Hard Labor Low Pay No Concern For Employees
Warehouse Associate (Current Employee), West Columbia, SCAugust 3, 2014
Pros: benefits
Cons: short breaks, low pay, no concern for employees, favoritism
A typical day is 10 hours of standing stooping even walking. The managers aren't concerned about you they only want numbers. If you are sick and its not work related don't even think about Am Care because you will be sent back to work if you're not on break. And then the breaks are suppose to be 15 mins but by the time you get to the break room or wherever – more... you choose to break its time to go back in and they are clocking you!!!! The building is hot and there is so much favoritism that if you wanted to advance you would have to be friends with the manager. The hardest part of the job is being there because cause you have a family to take care of. The most enjoyable is coming in contact with new people. – less
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nice warehouse to work
Inventory Associate (Current Employee), Breinigsville, PAAugust 3, 2014
the enjoyable part of the job is how easy going my department manager is. any issues they will resolve fast
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Fun to work at amazon
ICQA- Program developer (Current Employee), Indianapolis, INAugust 2, 2014
leaned cisco, and networking, shared my experience with other employees, learned new programming languages, learned linux.
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productive and fun place to work
amazon (Former Employee), Hazleton, PAAugust 1, 2014
Pros: free lunch for example pizza, cake, pretzel, ect.
Cons: good healthcare
I worked at amazon for 10 months, i had a really good time working at amazon in the night shift 7:00 pm to 5:30 am in the night i was required to work in two different departments end of line and sort, in amazon i learned how to use scanner's manual and automatics pallet jack etc. the most difficult departments was end of line in the case mods because – more... some times i had to carry cases of 50 and 60 pounds but i was okay with that. i enjoyed everything of amazon they have good benefits for employers and good managers . – less
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fun workplace
heavy machinery operator (Former Employee), Cayce, SCJuly 30, 2014
A lot walking.. great exercise.. but their quick to lay u off when they don't need you
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Well paid
Operations/Admin Assistant (Former Employee), Hemel Hempstead, ENGJuly 30, 2014
A typical day at work will involve at the start planning how the event will be run, dividing employees into a group of team and following a well planned strategy that suits everyone. while working here, my confidence has increased, My communication skills are improving and the ability to plan and organise have now become a part of my everyday life. – more... I am now able to adapt and adjust to different scenarios. the people I work with are excellent and are helpful. the hardest part of the job is mainly planning but it has to be done. the most enjoyable part of the job is having to do the job – less
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4 10s
Packer, Picker, and Dock Receiver (Former Employee), Phoenix, AZJuly 30, 2014
Pros: good pay
Cons: non
good days off but hard to get a permanent position. security at door everymorning
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Fun place to work.
packer (Former Employee), Phoenix, AZJuly 29, 2014
Pros: water available everywhere as the warehouse is hot temp inside, the supervisors were always ready to help and available.
Cons: since it is a big warehouse, by the time you got to the breakroom, a few minutes passed for your break.
By far one of my best places to have worked. The supervisors are great communicators and helpful. Very professional too. Although it was a very hot, fast paced environment, the atmosphere was stress free. I learned computer skills, shipping skills and the importance of stretching before work. The hardest part of the job was the conveyor belts in the – more... multi packing as if you are the only one rampacking and three or four are packing, it can get pretty backed up but the supervisors were always "on the job" to see you got help. The most enjoyable part was the stress free atmosphere as everyone I worked with seemed to be happy at their jobs. – less
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fun work place
Shipping and Receiving (Former Employee), Lewisberry, PAJuly 29, 2014
Pros: good breaks.
Cons: doesnt hire alot of people on.
walking alot,its all easy work.
co-workers are easy to get along with as well as the managers.
learned some stuff about shipping .
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Good pay, but long/hard days
Packer (Former Employee), Chattanooga, TNJuly 29, 2014
Pros: decent pay, overtime, working 3 days a week
Cons: long days, short breaks, short lunch, incredibly physically demanding, high expected rate
The job itself payed well, and the staff and management was nice. The only problem, and the reason I left, was the fact that it was incredibly physically demanding, in that I had to move constantly for about 10 hours a day with few short breaks and a 30 minute lunch.

The expected rate for packing was ridiculous. I was expected to pack, depending on – more... the size and amount of items in a box, 70 - 150 items per hour. – less
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Not for a career minded individual
manager (Former Employee), seattleJuly 29, 2014
Pros: company is good for resme
Cons: management, benefits are 0
Management is not up to Par and avg lifespan is 2 yrs before burnout. The golden handcuffs called stock is a suckers bet at Amazon because it is part of your salary when review and raises come but you can only sell it 2 times a year when everyone else is , driving down the price. Total circuit job
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Work at home and be your own boss.
Freelancer (Current Employee), Work at HomeJuly 29, 2014
Wake up when you want, In my case 9 am. Start up the computer, load up multiple pages and split between monitors and wait for work to come in. Following forums and scripts for work most of the day. No guarantee of any hourly or salary pay. This job is what you make it.
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A well earned dollar
Warehouse Associate (Former Employee), Lewisberry, PAJuly 28, 2014
It is a tough job however it is well worth it when you get overtime and guarantee not to lose your job. Good atmosphere
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its rubbish
Operation Associate (Former Employee), croydonJuly 28, 2014
they treat you like rubbish and management so weak they don't have a clue on what they are doing
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awesome
Warehouse Associate (Current Employee), College Park, GAJuly 27, 2014
I am a warehouse working with amazon I so love this job the people the workers etc...
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Fast Pace, Bright People
Senior Manager - Global Inventory Placement (Current Employee), Seattle, WAJuly 27, 2014
Great place to work for a few years, but depending on the group you're in, you could burn out quickly.
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Very good company with fast placement
Picker (Former Employee), Phoenix, AZJuly 26, 2014
Loved working for this company but the shifts were long which the body has to adjust to but the management is really nice and supportive.
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Fun
Merchandiser (Former Employee), Milton keynesJuly 25, 2014
Pros: good pay
Cons: progression
Fun place to work, learnt a lot, fun part was learning new processes and new products

About Amazon.com

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to – Read more