Pros: free catering/lunches, or dinners, events within the website to help boost morale
Cons: staying within in goal
A typical day at Amazon would be answering questions concerning customer`s accounts, orders, updating account information,
Solve customer`s problem the first time they call.
I learned all about Amazon`s internal system and how to successfully help a customer. I learned how to de-escalate any situation over the phone. I learned how to use Abuntu, Sharepoints, – more... Microsoft programming.
The hardest part of my job was not receiving a "No" from the weekly survey that was sent out.
The most enjoyable part about this company is the culture. The management is so approachable and helpful. The staff is unlike any other staff you will ever run into. Amazon is not only filled with incredibly hard workers, but the staff also knows how to have fun. Amazon has an incredible sense of balance between the two. – less