Alpine access is Ok. They provide you with a computer that you login and remotely access ROGERS WIRELESS and other company servers, though ROGERS is probably their biggest client. If you don't like long hours of sitting in front of your desk being unable to leave for extended periods this is not for you. Full time people have varied shifts (Standard with call center of this nature). The training is long and boring but it's easy money. P/T people can wind up with F/T hours but it's easier on you if you don't like the long shifts. Overtime is almost always available. The down side is you are using your own internet and phone line and when your connection drops due to high latency or high ping, then they try to blame it on your internet provider. You require a private quiet space. Not a good job if you have kids at home screaming and hollering or thumping the walls. The pay is minnimum wage. The upside to this is you could work naked if you wanted to and no-one would look at you weird. You can have all the snacks and junk you want at your desk and no one cares. You have to log into a special chat room at the end of your shift and report what time you started - Ended, what you break times were and if you had any interruptions in service. Getting Tech Pay for down time is nearly impossible, it's always your fault. Team Leads will send you pop up messages that you can't respond to. Help is provided in chat rooms and it can take awhile to get answers. IT's A call Center without all the people in the same room. They do have compettitons and games and some minor incentives. Overall theymore... are alright to work for,less
Games like Deal or No Deal to win prizes and gift cards.
Tech Issues are your fault so littel support, Long hours, Customer orders often fail and so you lose commission.