Things always chnage,..it take a little time to move with the flow. I find if you acept this new fact its just easier to make the chnage
Pros: sales is a game
Cons: that customer that you just cant make happy no matter how hard you try
I actually love my job. Customers call in about every possible situation and mood. I try to keep a calm tone and I genuinely want to treat a caller the same way I want to be treated.
I am always early and stay late if needed.
Things constantly change. I read up on the updates before I start work and I love sales.
Sales without pressure. Some days there are none but like today I added 4 lines on one account with 4 -3yr contracts.
We always help each other. The coaches are great, They help but also show us so we can find the info we need ourselves.
Hardest part of the job is AHT, something that I have to keep working at.
I jsut love talking to people and find out what they need even when they dont know it yet.