Steady job, flexible enough hours, terrible management structure.
Customer Service Agent (Former Employee) – Guelph, ON – 22 July 2013
Excellent classroom-style and intensive-training times with LOTS of support. Unfortunately, after the training is over, management are totally different: strict, unreliable, and unavailable. Co-workers were very supportive, customers ranged from awesome 2 minute calls to very angry hour-and-a-half calls.
Benefits after 6 months, Excellent training structure, Commission, Bonuses
Sporatic hours, unstable hours week-to-week, split shifts