Claims Support (Former Employee), Chantilly, VA – December 17, 2012
Cons: there was no chance for being promoted
Typical day at work would be taking claims from customers, filing, answering switchboard. I was crossed trained in every area which was helpful. My co-workers were great and management leaves a little to be desired. The hardest part was filing on my feet all day. The easiest part was co-workers.
Small intimate office. Wonderful interpersonal communication. Strong community supports and referrals.
Administrative Assistant (Current Employee), Camillus, NY – February 15, 2014
Pros: small intimate setting. quiet office. free candy around halloween
Cons: in the basement. no windows.
I am support staff/Administrative Assistant for Allstate. I am not licensed to sell insurance but I help with basic work items and general maintenance of the office. I build and maintain customer relationships. I provide excellent customer service to our members and refer them to appropriate community services. I enjoy the small intimate setting and – more... open communication within the office. The staff work well together and respect boundaries. We enjoy laughing and eating pizza on Fridays. We also have excellent community relationships and have mutual benefits of those relationships. – less
Administrative Assistant (Former Employee), Carson, CA – February 14, 2014
Pros: free lunch, commissions
Cons: no health benefits, no paid holidays
A typical day at work is to make phone calls for potential future customers. Providing quotes for auto, home, and life insurance. Filling, processing of payments, answering phone calls, updating customers information and maintaining our monthly sales quota. I've learned how to accommodate customers, provide great customer service and learn to do office – more... works. Management is very hospitable and approachable they give out commissions and motivation. My colleagues are nice and friendly. The hardest part of the job is dealing with bad customers and problems. The most enjoyable part of the job is when i make our customers happy and satisfied. – less
Claims Service Adjuster (Former Employee), Lake Success, NY – February 14, 2014
Responsibilities: • Versed in determining and negotiating liability to obtain customer satisfaction and properly assign legal responsibility • Temporary Assignments include Auto Damage Evaluator and Liability Adjuster training • User Acceptance Testing for new claims system
Receptionist (Former Employee), Grass Valley, CA – February 13, 2014
This was a difficult position and not pleasant. During my time with this company the owner was diagnosed and and lost his battle with cancer it was very traumatic as I was pregnant and had to be placed on bed rest from the stress of it all.
Insurance Agent (Current Employee), Mercer Island, WA – February 12, 2014
Pros: helping people by making sure they are properly insured.
Cons: unreal goals and feeling like a telemarketer.
Selling insurance is a numbers game that you must be dedicated to improving your marketing and referral base. Not only must you be willing to make countless cold calls, you must take every opportunity to cross sell exiting clients while broadening your referral base outside of your friends and family to company contacts like Mortgage Brokers and Real – more... Estate agents.
It's not easy to get someone to talk insurance or rates especially while there are so many other companies out there doing the same thing with the same cliental. Sometimes you feel like a telemarketer, but you need to keep plugging away to meet your goals.
You are under constant pressure from management to make sells, reach your goals, which will always change and will never be good enough based on company wide sells averages.
I enjoy my co-workers and helping people save money while making sure they are properly insured. – less
Receptionist/ Telemarketing (Former Employee), Portland Or – February 10, 2014
Good Job to have, boss is great. I have learned a lot about the insurance industry and wish to take my skills to the next level and look for a career with some advancement opportunities. I would love to go back and work for then if the future.
Agent (Former Employee), Chico, CA – February 6, 2014
Pros: consistant hours
Cons: slow business
Working as an agent for Allstate consisted of daily policy reviews, payments, and setting up new policies for home, boat, and auto. I worked in a small office setting and learned a lot regarding more than just the average insurance policy.
Very professional and pleasant work environment, but also like a family
Technical Support CSR (Former Employee), Dallas, TX – February 6, 2014
Pros: wonderful coworkers, managers, and allstate agents to work with.
Cons: some times stressful as with any corporate position but still worth working for them.
I did enjoy working for Allstate Insurance for almost 10 years. I was laid off due to down sizing and out sourcing our department. In a typical day, I would take inbound calls from Allstate employees and perform technical support such as troubleshooting networking connectivity issues, operating system error messages, hardware failures, and escalating – more... to another department or dispatching out Network Support Specialists to go onsite and repair the problem.
But this was just a piece of my day. As the years went on I took on more responsibility such as Administrative Assistant duties, Marketing projects, and assisting with other various departments and issues as they arose. I assisted in supervising and managing various tasks as assigned. I enjoyed working with my department for many reasons. Most of my coworkers when I started this position in 2002, had been Allstate employees for 5yrs or even 15yrs. The department I was hired into, was the Deerbrook Insurance group which is state specific to Texas only. We handled Auto and Home Owner's insurance policies using the Allstate Business Tool software program. In Deerbrook Insurance group we took calls primarily about this business software tool from Allstate Agents. – less
I am very responsible, dependable and comitted to my employer.
Indepentant Insurance Agent (Former Employee), Laguna Beach, CA – February 6, 2014
I totally loved my job with Allstate. I enjoy the contact with the public and feel good when I can help someone. I always got along good with my co-workers and looked forward to a good days work. I enjoyed every day I worked and the hardest part of the job was when I decided to retire!
Secretary (Former Employee), Greenbelt, MD – February 6, 2014
Here I filed papers, sent faxes, scheduled appointments, took phone calls, handled customer information and other secretarial duties. My management was great along with my co-workers. For me there was no real hard part in this job. I enjoyed the solitary work of sitting at my desk and filing papers, or highlighting important facts for my boss, and things – more... of that nature. – less