Pros: family atmosphere
Cons: no healthcare coverage, no potential for advancement.
Typical day, answer phone calls, solve customer's issues. Take payments. Call existing clients about cross-sale opportunities.
I have learned about starting, selling and closing new business for renters policies, and auto policies, and a few homeowners policies.
I have learned about customer service, and asking open ended questions to solicit existing – more... customers cross-sales.
Hardest part of the job is losing a sale, or cancelling a customer's policy.
Most rewarding part of the job is saving my clients and family money by comparing their existing policies with Allstate and providing a solution to their problems. – less