Allstate Insurance Employee Review

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It was great to talk to people about there insurance needs.
Senior Sales Associate (Former Employee) –  Berkeley, CA2 October 2013
Very busy daily with clients coming in to review there policy and make payments.
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Tough work environment
Claims Representative (Current Employee) –  Markham, Ontario21 February 2018
Worked here for many years in the claims department. It's really really busy. Over the years, the company has grown and staffing has not kept up. This place used to be a fun place to work, now it's become a large claim call centre with little employee engagement. There always seems to be customers waiting on the phone queue as there are not enough people to handle the workload.
Pros
Work at home opportunities
Cons
Call centre environment
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Great company
Insurance Sales and Service (Current Employee) –  Markham, ON18 February 2018
A typical day at work would be logging into the phones at 9am and handling inbound calls. You are required to be on the phone the full time you are in the office with little to no time for personal conversations even during breaks or lunches. They are fantastic with a healthy employee but be warned terrible with mental illness handling.
Pros
great work life balance
Cons
terrible mental health balance
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Overall rating

3.9
Based on 4,747 reviews
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Ratings by category

3.8Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
3.5Management
3.7Culture