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Allianz Global Assistance
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49 reviews

Allianz Global Assistance Employee Reviews

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fun workplace, good people and very good trainning!
Frontline Agent IMP Customer Care (Former Employee), Bathurst, NBJune 2, 2015
Pros: lots of over time to offer
Regular days are 8 hours on the phone taking calls for either preparing a couple soon to be going on a trip, to trying to arrange billings with the hospital in Germany for the grandmother who was visiting her daughter for 2 weeks. I've learned how to read flip charts for every different insurance policies, learned how to interact with translators as this company works all around the world. Hardest part of the job would have been to try to understand everything through a miss connecting phone. And of course the best part is to help people when in need.
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Fun and Respectable Company and Workplace to go to everyday
Claims Examiner (Current Employee), Kitchener, ONSeptember 21, 2014
Pros: monthly lunches, flex time
Cons: distance of travel
Fast paced and tight on deadlines. Must exceed on fine detail as reviewing of multi insurance policies.
Management more tuned in on numbers over associate well being however in today's market productivity means higher levels on all aspects which means more numbers more positive outcome
Hardest part of job is ensuring all information is accurate and that al procedures and guidelines have been met to process an out of country medical claim
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Poor managed company, poorly paid, good benefits, many very lovely people
RN case Manager (Current Employee), Waterloo, ONApril 3, 2014
Cons: long hours, $15000/yr drop in pay compared with hosp nursing
12hr shifts vary in start times. Not everyone is required to work nights, which then requires other people to work extra nights. The process are inefficient, which is the most difficult part of the job. the inefficiency creates unnecessary additional work, no additional staff and at least 30% increase in work volume. The most enjoyable part of the job is knowing I am making a difference in someone's life and many of the people I work with are simply lovely!
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Productive fun place to work in
Assistance Associate (Contract) (Former Employee), Waterloo, ONApril 22, 2013
Pros: loyalty
Cons: long hours
Great co-workers to work with. The company culture values it's workers.
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Productive and fun workplace with friendly employees
Data Entry Associate (Former Employee), Kitchener, ONJune 22, 2012
Pros: free lunches, awards
Cons: can be very stressful at times
Entered claims into system with support from team members including the team leader. I learned about travel insurance and support given to clients.
Management was very supportive and approachable; encouraged employees for further advancement.
Co-workers were friendly and open to questions, provided a lot of support.
Company values are very important to employees.
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Great Place to Work
Business Analyst (Former Employee), Kitchener OntarioMarch 19, 2012
Allianz Global Assistance Canada is a great place to work. They have a great salary package which includes a great medical/dental group benefits package.