Zipsort mail operator (Former Employee), columbus, oh – August 6, 2013
Alliance Data has a very positive work crew. I liked working there. The only thing that I didn't agree with was the pay. If the pay was as great as the environment, Alliance data would be a wonderful job.
Customer Service Representative (Former Employee), Reynoldsburg, OH – July 23, 2013
Absolutely terrible work environment. Management above everyone else and used underhanded tricks to fire or force people to quit. Those of us not targeted were compensated at the absolute bare minimum required by law.
Customer Care Representative (Former Employee), Westminster, CO – July 11, 2013
The overall morals of the company are excellent. They are fun and motivating but tough when it comes to home and work balance. The managers are nice and considerate, the leads are fun. The scheduling is horrible. The attendance policy is horrible.
Strange that when the company has had record high level performance they feel the need to give 10% of the work force no bonus or pay increase. It's the hottest topic of employees, and it's killing morale.
There was an employee who had been with the company for over 20 years and was put in the bottom 10% and then let go without any prior discussion – more... of job performance. – less
Client Sales (Current Employee), Salt Lake – April 24, 2013
Pros: used to be fun
Cons: dog-eat-dog approach due to ranking system kills teamwork.
The ranking system is really killing what used to be a fun place to work. It's also killing teamwork.
If you decide to work here be smart to negotiate a high starting salary with the expectation that you will not get a bonus or a pay increase the first year due to the ranking system. You may also be at serious risk of not getting an increase the second – more... year if you are joining a group with a lot of tenure. – less