Collector (Former Employee), Cincinnati, OH – November 11, 2014
Pros: team oriented
Cons: better benefits
a typical day at work consist of me at the recent job i was at i would come in look up my email to see if i have any accounts that need to be worked for my manager and while im doing that im checking my ques to see accounts i can collect money on. On top of collecting we also take in coming calls regarding our credit cards
Customer Service Representative (Former Employee), Milford, OH – September 18, 2013
Pros: great incentives
Going to work every day was exciting and something I looked forward to. There were days that were hard and frustrating but it was well worth it. The employees are wonderful and management only want to see you succeed.
Zipsort mail operator (Former Employee), columbus, oh – August 6, 2013
Alliance Data has a very positive work crew. I liked working there. The only thing that I didn't agree with was the pay. If the pay was as great as the environment, Alliance data would be a wonderful job.
Customer Service Representative (Former Employee), Reynoldsburg, OH – July 23, 2013
Absolutely terrible work environment. Management above everyone else and used underhanded tricks to fire or force people to quit. Those of us not targeted were compensated at the absolute bare minimum required by law.
Customer Care Representative (Former Employee), Westminster, CO – July 11, 2013
The overall morals of the company are excellent. They are fun and motivating but tough when it comes to home and work balance. The managers are nice and considerate, the leads are fun. The scheduling is horrible. The attendance policy is horrible.
Strange that when the company has had record high level performance they feel the need to give 10% of the work force no bonus or pay increase. It's the hottest topic of employees, and it's killing morale.
There was an employee who had been with the company for over 20 years and was put in the bottom 10% and then let go without any prior discussion – more... of job performance. – less