Collector (Current Employee), Westminster CO – August 6, 2012
Pros: cafe on site. healthy programs to reduce insurance premiums.
Cons: flex hours are tough and it can get boring
Typical day at work is I sit in a cubicle on the phone making outward calls to collect on past due accounts. Answer incoming calls when they come in. Problems solving skills are a must in this type of a job. Must display empathy and solutions, with confidence.
Facility maintenance, lead tech (Former Employee), Dallas, TX – July 22, 2012
Alliance Data is the greatest company that I ever had the enjoyment of working for. Facilities maintenance was a full days job. We covered the building on any and everything from top to bottom, front to back, side to side, inside and out. I learned some HTVAC, electrical, and some working with other people and sharing the work load. My co-workers were – more... the best I ever worked with. The hardest part of my day was shoveling the snow and ice before the other employees got to work. Everyday at Alliance Data was a good day, because the management made sure that it was. They tried to do as much or more for me, and everyone else, as what we did for them. My manager, and Vice-President of the department and division, took our group stripper fishing every year, and waited on us like we were special. The mosy enjoyable part was that everyone worked together for betterment of the company, and for oueselves. – less
Cons: time request off/breaks, and great health care benifits
Account Specialist/Collection Agent
Sales and Service Representative providing excellent customer service
-Identifies and resolves escalated customer or store concerns in a timely and professional manner, while responding to/redirecting calls as appropriate. - Being attentive to the needs of the customer as a trustworthy member of the team - Resolving – more... customer inquiries - Updating and documenting account information and records - Following established guidelines for compliance, quality and productivity - Identifying reasons for referrals and authorize/decline purchases while interpreting customer financial profile. – less
Collector (Former Employee), Milford, OH – June 1, 2012
Pros: we had ice cream once
Cons: constantly told how we all was not doing our jobs. working long hours at night.
I became ill while working there and the HR department refused to put me on the American Disability Act, to allow me to work while being disabled. The hours was long and pay was short. We kept having meetings basically on horrible we all was doing as collectors. Very stressfull, which led to my disability. There is no room whatsoever for advancement. – more... You could be a supervisor for 10 years with no where else to go. – less
A typical day at Alliance Data was truely professional. As long as you are on time expect to have a good day at work. I learned that there were no limits to my development in working for Alliance Data. Management for the most part were excellent, however there are some draw backs on joining the team until folks get to know you. Co-workers were grand – more... but we all were well aware of competition. Hardest part of the job was with not knowing what the manager thought of me. There was a communication breakdown which I just tried hard to connect with. The most enjoyable part of the job was with working with end users with fixing their computers. I loved and still do like working with computers. – less
Nice environment, flexible schedule, a nice company to work for.
Collector (Former Employee), Columbus, OH – April 12, 2012
Pros: on-site cafe
Cons: not enough time to get acclamented.
Constantly calling delinuent account holders to collect a debt. I learned howto deal with not so nice individuals. Nice management team. Co-workers were great we worked as a team. The best part of the job was the motivational games for great productivity.The hardest part was getting very old debts to be paid..
Customer Service Representative (Former Employee), Ennis, TX – April 10, 2012
Pros: i met great people
Cons: there was not an opportunity to move up
this was a very strict place to work with, i learned mostly information about deregulation and also how to read an electric bill, management was good but not very helpful some of the coworkers were not very friendly and some did not have the knowledge to work there
Mail Service Inserter (Current Employee), Columbus,ohio – February 21, 2012
Pros: people careabout youprodive
Cons: the can pay more
Run a Flexible Productivity Series (FPS). Pulled summary reports also, cleaned and oil FPS. Load inserts and loan statements into pockets. Load jobs into computers for work. Load completed statements and load APC into mail trays. Made sure that work on computer screen matched work being done on the machine. After all is completed then enter paper work – more... at end of order or shift. – less