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162 reviews

Alliance Data Employee Reviews

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Overall Great place to Work
Customer Service Representative (Current Employee), Columbus, OHSeptember 22, 2013
Pros: benefits
Cons: not alot of growth and development
It was great place to work but not enough Growth and Development
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Great place to work with excellent benifits
Customer Service Representative (Former Employee), Milford, OHSeptember 18, 2013
Pros: great incentives
Going to work every day was exciting and something I looked forward to. There were days that were hard and frustrating but it was well worth it. The employees are wonderful and management only want to see you succeed.
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CARE FOR THEIR ASSOCIATES
Payment Solutions Advocate (Current Employee), Columbus, OHSeptember 15, 2013
It is a good place to work especially in balancing your work and lifestyle.
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Excellent Call Center
Retail Sales/Customer Service (Former Employee), Lenexa, KSAugust 24, 2013
Pros: location
Very beautiful and well organized call center. The facility was very nice and management was great. Although I was there only for a short time they made me feel part of the team.
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Good company
Recovery Specialist (Current Employee), Westerville, OHAugust 21, 2013
Good company, as an employee, management is expecting perfection, no one is perfect? Overall one of the best places to work.
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Flexible work enviornment with positive people.
Zipsort mail operator (Former Employee), columbus, ohAugust 6, 2013
Pros: benefits
Cons: salary
Alliance Data has a very positive work crew. I liked working there. The only thing that I didn't agree with was the pay. If the pay was as great as the environment, Alliance data would be a wonderful job.
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Love this job.
Customer Service Representative (Former Employee), Columbus, OHAugust 5, 2013
I feel as though alliance data was my favorite job. When it comes to pay, management, and overall experience it was great. Here at Alliance I gained all my call center and customer service skills.
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awful
Employee (Former Employee), Columbus, OHAugust 4, 2013
Not a good place to work. Avoid if all possible. Only positive thing about working here are the co-workers.
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Terrible
Customer Service Representative (Former Employee), Reynoldsburg, OHJuly 23, 2013
Absolutely terrible work environment. Management above everyone else and used underhanded tricks to fire or force people to quit. Those of us not targeted were compensated at the absolute bare minimum required by law.
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Micro managed
Customer Care Representative (Former Employee), Westminster, COJuly 11, 2013
Pros: benefits
Cons: scheduling
The overall morals of the company are excellent. They are fun and motivating but tough when it comes to home and work balance. The managers are nice and considerate, the leads are fun. The scheduling is horrible. The attendance policy is horrible.
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collections
Collection Rep (Former Employee), Columbus, OHJuly 9, 2013
calling customers reguarding their pas-due accnt , try and get customer current so we can get that customer ,back in hte store .
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This is a typicall callcenter
Customer Service Representative (Former Employee), WestminsterJune 17, 2013
This company has a busy season and will offer as much O.T. as you can work.
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Alliance Data is a very great company to work for.
Incoming Collection (Former Employee), 8035 Quriva Rd Lenexa ksJune 17, 2013
It's a great company to work for nice and cool not up tight and can ralex on the job.
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Great place to work
senior customer service rep (Former Employee), Columbus ,OhioJune 12, 2013
Pros: insentive, gift cards, free lunch
Cons: helath insurence
account maintenance ,new accounts, business accounts, authorization ,helped new associate with their question on through assist line
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Great Place to work, and meet new people
Customer Service Representative (Former Employee), columbus,ohioMay 31, 2013
Pros: vacation time
Cons: sales
It is a great company , people a Alliance is always happy , and they have their hand out to assist you in any way
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Excellent place to work.
IT Compliance Analyst (Current Employee), Plano, TXMay 23, 2013
Great culture. They really care about their employees. Enjoy coming into work everyday.
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Fun place to work
Sales and Service (Former Employee), Columbus, OHMay 22, 2013
I was to take inbound calls and answer any questions the customer had about their account. I learned customer service skills as well as how to dea with difficult situations.
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Good employes
Data Entry Clerk (Former Employee), Tulsa, OKMay 18, 2013
Pros: meet a lot of people in a short period of time.
Cons: wish it would became permanet
I enjoyed working there but it was a temp position. Very friendly people, very professional.
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Agree with post on issues with ratings
Client Sales Manager (Current Employee), Columbus, OHMay 8, 2013
Pros: can be a fun company to work for
Cons: morale
Strange that when the company has had record high level performance they feel the need to give 10% of the work force no bonus or pay increase. It's the hottest topic of employees, and it's killing morale.

There was an employee who had been with the company for over 20 years and was put in the bottom 10% and then let go without any prior discussion – more... of job performance. – less
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Productive and fun workplace!
Customer Care Associate (Current Employee), Lenexa, KSApril 26, 2013
Great place to work, awesome company, great employee recognition, community involvement, people. Not great scheduling options or opportunity to change schedule as promised.

About Alliance Data

Alliance Data (NYSE: ADS)is a leading provider of transaction services, credit services and marketing services, managing over – Read more