Customer Service Representative (Former Employee), Ennis Texas – September 17, 2014
Pros: free lunch, bonuses
Cons: short breaks
Providing world class customer service for members. The things that I have learned at Alliance Data were building accounts, customer service skills, answering any questions that the member had. My co-workers were great. There was nothing hard about the job, an d the enjoyable part was always helping the customer!
Customer Service Associate (Former Employee), Lenexa, KS – November 13, 2013
Pros: gift cards
The job was a enviroment that allowed all the associates to be free and enjoy the work that we did on the floor we handled everything in a manner that was accepted to the company and reasonable for us that answered calls
Account Rep/ Customer Service (Former Employee), Columbus, OH – October 8, 2013
Pros: leaning experience
Cons: to many changes
On a typical work day I would come in clock in and then get on the dialer and start making calls to customers to collect on past due accounts. My co-workers and Managers were team players and very helpful. I learned how to collect using customer service skills will bring payments and new business. My favorite part of the job was reaching my goals, that – more... gave me a since of achievement. – less
Customer Service Representative (Former Employee), Milford, OH – September 18, 2013
Pros: great incentives
Going to work every day was exciting and something I looked forward to. There were days that were hard and frustrating but it was well worth it. The employees are wonderful and management only want to see you succeed.
Zipsort mail operator (Former Employee), columbus, oh – August 6, 2013
Alliance Data has a very positive work crew. I liked working there. The only thing that I didn't agree with was the pay. If the pay was as great as the environment, Alliance data would be a wonderful job.
Customer Service Representative (Former Employee), Reynoldsburg, OH – July 23, 2013
Absolutely terrible work environment. Management above everyone else and used underhanded tricks to fire or force people to quit. Those of us not targeted were compensated at the absolute bare minimum required by law.
Customer Care Representative (Former Employee), Westminster, CO – July 11, 2013
The overall morals of the company are excellent. They are fun and motivating but tough when it comes to home and work balance. The managers are nice and considerate, the leads are fun. The scheduling is horrible. The attendance policy is horrible.