Laid back, flexible.
Pros: flexible schedule
Very flexible far as work schedule... management can be biased, only focused on top collectors. Hardest part of the job was dealing w/ management, if you were outspoken or truthful you were considered a problem. Co workers were like family. Your average work day consistent of making calls, & educating customer/debtor on benefits of bringing account current. Most enjoyable part of the work day was meeting or exceeding your goals, on your own, no co-worker, or managers assistance. From my experience in ANY type of collections... You can't put a lot of trust in anyone! Its a competitive job, everyone is gunning to be the best.