customer care representative (Current Employee), westminster, CO – July 22, 2015
Great company, provides good benefits and opportunity to grow within the company, caring environment, The most enjoyable part of the job is connecting with peers and being able to help others whether its customers or peers, I learned to be able to meet all stats and you get rewarded for good work
Care Advocate (Former Employee), rio rancho nm 87114 – June 30, 2015
Pros: great pto and medical benifits
Cons: short breaks
my day would go as follows taking inbound customer service calls for a private label ( store) credit card. I would help customers with balances to payments and account changes. I also took inbound store call's to give credit limits credit increases and processing new accounts.
Customer Service Rep (Former Employee), Ennis, TX – June 14, 2015
Pros: Music, Pep Rallys
Cons: Short breaks
Every day was full of fun and the work was enjoyable. Every Monday morning we had weekly pep rally to get the CSR ready for the week. The management was great and fun to work with. CSR'S callas was graded to improve there customer service skills.
Great place to work but looking for more of fashion industry type of atmosphere like being a Buyer or Merchandising
Supervisor/Account Manager (Current Employee), Westerville, OH – May 27, 2015
• Provide job training and development with emphasis in the Recovery Department • Assist the department in directing the workflow of the representative’s activities. Review and evaluate employee performance to ensure quality work. • Provide side-by-side coaching, assist with Supervisor calls, and monitor representative’s calls to ensure quality. • Effectively implement, support and utilize the Discover Leadership Behaviors. • Assist in ensuring the Department achieves all goals. Additional duties as assigned.