Many opportunities to advance and grow within the company
Autodial Lead (Former Employee), Westerville, OH – August 15, 2014
- A wide variety of tasks were done each day. I had an opportunity to - perform many jobs. From taking phone calls and reviewing a bill with the customer, or sitting - The tough part of the job was telling customers that we were not willing to reverse a reported late payment to the credit bureau's. Especially when it could affect home buying, etc. - – more... Managment was relaxed, but firm. Took an interest in advancing up through the company – less
Account Manager (Former Employee), Westminster, CO – June 30, 2014
Pros: nice business work environment, cafeteria on site
Cons: benefits ok, could be better
Provided customers with information concerning previous transactions and payment agreements. Resolved customer complaints to 100% satisfaction resulting in customer retention. Kept record of customer interactions or transactions, recording details of inquiries, complaints or comments, as well as actions taken. Determine customer’s ability to make current – more... and future payments. Giving full attention to what other people are saying, taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to the problem. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as action taken. – less
Direct-Mail company where boredom is nearly non-existent.
Insert Operator (Former Employee), Dallas, TX – November 13, 2013
High-production warehouse with friendly and social employees, and managers that are willing to do as much as allowed to accommodate and assist their employees with the goal of creating a productive yet fun & enjoyable workplace.
Research Clerk (Current Employee), San Antonio, TX – September 9, 2013
Pros: we get 15 minutes slips each week, if we have perfect attendance, we accumulate these to take time off.
Cons: there's no room for advancement.
When I get to work I check for any pending payments due in the morning so these can make it to the daily deposit, then I start balancing all the accounts that I handle, review any pending special assignments and work on these. The rest of the day is basically looking up checks to be able to find an account for customers that had sent without any information – more... or account, which make these very hard to find, as we handle thousands of checks/accounts in a daily basis. I enjoy working very much with my supervisor, she is very knowledgeable and fun to work with. – less