As Canada's largest privately owned window and door manufacturer, we are one of the most recognizable names in the industry. Founded in 1978, All Weather Windows operates 11 branch locations across the country and 2 manufacturing plants. All Weather Windows has been named to Canada’s 50 Best Managed Companies and 50 Most Engaged Workplaces. We are currently recruiting for a Receptionist to join our Edmonton team.
The Receptionist is the first point of contact for many of our customers and is responsible to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests, with the key aim of retaining and attracting new customers.
The Ideal Candidate will bring a proven track record of customer service and direct work experience in a receptionist capacity. They will bring excellent listening skills, organizational skills, the ability to multitask in a fast paced office environment, and excellent interpersonal skills.
Responsibilities for this position include the following:
Answer all incoming calls, direct calls to appropriate staff members, qualify any sales queries, screen calls to facility management, and greet walk-in customers
Complete administration of Norstar phone system
Monitor location of Sales Personnel, Managers, and VP’s
Support Service Coordinator to close service calls
Perform administrative duties for Managers and other staff including typing correspondence and folding invoices
Coordinate AWW University sessions and hotel accommodations
Coordinate outbound mail and couriers across Canada
Accounts Payable duties
Other administrative duties as required
Primary Qualifications Required:
Minimum two - three years experience, in an administrative/reception position
Proficient computer skills in Microsoft Word and Excel
Strong Problem Solving Skills
Strong interpersonal and communication skills, both verbal and written
Penchant for detail and must possess above average organizational skills
Excellent customer service skills and able to maintain a high degree of professionalism
Status of Position:
Hours: Monday – Friday, 8AM – 5PM
Qualified candidates may apply by visiting our careers page at www.allweatherwindows.com/careers
We thank all applicants for their interest; however, only candidates selected for interview will be contacted.