MANAGER (Current Employee) – Winnipeg, MB – 18 October 2017
The company could be incredible but they have lacking amount of support from their head office staff. Very old computer system that crashes often. Only given 100 hours to work with in a week but have to schedule 150 to have appropriate staffing.
Sales Associate (Current Employee) – Mississauga, ON – 12 July 2017
Typical sales/retail position. Typical day at work consists of helping customers solve their footwear problems by providing suggestions, or selling them footwear. Product itself is not always the best quality. People in the workplace tend to be friendly and willing to build connections. It is hard to move up in the company itself as promotion is based on amount of time worked instead of how hard or well you work. Most enjoyable part is the people.
people, flexible hours
little recognition for hardwork, no rewards/promotions, on your feet all day
Sales Lead (Current Employee) – Kitchener, ON – 10 July 2017
A typical day at work consists of constant interaction with customers and customer service while also multitasking with other administrative work. I learned to be a team player and give customers the best shopping experience The most enjoyable part of my job is working with a great team to complete tasks and designated goals for ourselves
Customer Service knowledge (Former Employee) – Toronto, ON – 6 July 2017
When I worked at Aldo, it was a fast pace store and very busy. My typical day would be helping customers find the right size of shoe they wanted. The management was very nice and understanding. The most enjoyable part of working at the Aldo store was the people I worked with. Work was also full of laughs. The hardest part of my job there was dealing with the difficult customers.
Store Manager (Former Employee) – Toronto, ON. Calgary, AB. – 19 June 2017
The Aldo group is not a job to have for a long time. It is stressful at times and fun during others. It is a good place to learn retail. Learn and make mistakes because the upper management is very willing to train you.
Fast paced environment that enables me to be social and respectful.
Sales Associate (Current Employee) – Mississauga, ON – 11 June 2017
A typical day at work revolves around meeting my individual and store quota for sales and enforcing the company's philosophy. I learn to work efficiently daily and improvise based on my customers' wants and needs. The culture is very trendy and requires me to have maximum knowledge on current fashion trends. During rush hours, the challenges remain the same - help every customer with a smile and build strong temporary relationships with them.
Management will become your bestfriend, you won't make much money though.
Sales Associate and Customer Service (Former Employee) – Vaughan, ON – 24 May 2017
Manager was amazing when I worked there. She was understanding and never talked down to you. Very lenient with hours as well. I didn't make a lot of money however and was sometimes left alone in the store as the only employee and had to handle the responsibilities of everyone. Not the job for me.
Sales Associate (Former Employee) – Calgary, AB – 23 May 2017
Working in retail really helped me with my customer service and communication skills. I had the chance to work with individuals that were very experienced with working with different and various types of people. I learned a lot of things about marketing, communication, sales, and how to organize items within a store. I really enjoyed working here due to the store being a jewelry and accessory shop.
Head Office Receptionist (Current Employee) – St Laurent, QC – 23 May 2017
A typical day at work would consist of me helping the employees sign in, reserve conference rooms, greet suppliers/buyers/guests in the building. Answer phones, complete the taxi voucher payment information.
The most enjoyable part of the job is being able to interact with all sorts of different people. The hardest part of the job is trying to keep busy.
Amazing cafeteria and gym access
Communication needs to be stronger within the departments
Store Manager (Former Employee) – Ottawa – 11 May 2017
I have so much appreciation for the Aldo Group for allowing me to not only learn the skills necessary to work in retail/customer service, but also put those skills to use and advance in my career life. They believed I was a good fit for a management position and helped me work my way up to it. I started as Sales lead/stock coordinator, then got promoted to assistant manager, and within 4 months, I was promoted to Manager. Being such a small store, I did the stock as well as the management tasks. A typical day for me would start on the sales floor then move to the back to do the stock. The hardest part of the job would most likely be difficult customers. Anywhere you go, there will be difficult and rude people, it's all about finding that balance and not taking it personally. The most enjoyable part would be the team work and watching a customer leave completely satisfied with their experience.
Extremely satisfying job with room for improvement and advancement
Sales Associate (Former Employee) – Ottawa, ON – 7 May 2017
I really enjoyed working at ALDO for the short period of time that I was there. You get to communicate with people as is the retail life, but it really pushes customer service and forces you to step out of your comfort zone and really talk to customers and build a rapport so you can efficiently sell products. Being a part of the right team really helps. I had some really great coworkers and management staff that motivated me and made the work environment that much better. Would definitely recommend ALDO to people looking for job that really rewards hard work and teaches you a lot.
Lots of learning
Sometimes you can't make sales and it looks bad, but that really just has to do with the day and season and the people that come into the store.
Assistant Manager (Former Employee) – Ottawa, ON – 5 May 2017
Fun and fast environment with overall great store level staff. Ridiculously high expectations resulting in very stressed staff. Motivation tactics used were very "scare tactic" rather than positive feedback. Horrible work/life balance with little consideration for personal time. Many employees carry work stress home each day and are not able to relax. Good place for people who have an extremely high stress tolerance and competitiveness. Uses motivation of Advancement but takes a long time to advance for promotions which don't hold much for pay increase. overall job culture often described as manipulative and intense.