fast paced and fun to work with different customers.
Sales Associate (Former Employee), McLean, VA – December 10, 2013
Pros: working in the mall is convenient and enjoyable.
Cons: working holidays.
my normal day at Aldo started at different times, depending on the weekly schedule. i was always on the floor and interacting with customers to see if they were interested in obtaining a certain footwear. i learned while working with Aldo how to comfortably approach customers with confidence. I also learned how to become a persuasive speaker. management – more... constantly changed but most of the time they were very helpful and work oriented. the hardest part of working was the long hours and having to stand for hours on end. i enjoyed the interaction with the customers and meeting new people. – less
Sales Representative/Manager (Current Employee), Edmonton AB – May 1, 2014
Pros: working in the fashion industry
Cons: having to provide high standards of customer service to rude customers
I've been working for the Aldo Group for 14 years and I've grown so much. My ability to provide Excellent Customer Service stems from my many years with this company and the initial training that was provided for me to grow. At work there is never a dull moment. I've always worked at very high volume stores, therefor I'm always helping customers with – more... their needs or dictating duties to staff. The most enjoyable part of my day is when a customer is truly satisfied with the service I've provided for them and they always let me know that they will be back in for a visit shortly. Working for over a decade with this company, I'd say the hardest part would be employee turnover, however it is the norm for retail. What I've learned the most over the years, is that although each day I interact with many people from different walks of life, if you treat everyone with respect and honesty, at the end of the day you will build a clientele base, because people always remember superior customer service. – less
Full Time Sales Lead (Current Employee), Erin Mills Town Centre – June 21, 2013
A typical day at work requires me to greet customers and have a conversation with them. In order to best help the customer, i must understand what they are looking for, and inform them of certain trends within the season. Although the job provides each employee with sales goals, the managers do not pressure their employees nor do they make them feel – more... uncomfortable. Each employee works at their own pace, attempting to do their best to meet their sales goals. Each week each employee has a certain amount they should sell, and a certain percentage of shoe care and handbags must also be sold. The hardest part sometimes is to meet the percentage asked for shoe care products or handbags because some customers are only interested in the shoe itself. This is where the company requires us to use our marketing and communication skills to convince our customers of the importance of shoe care products and matching handbags. Overall, the atmosphere is enjoyable as the job requires you to be social and create public relations. – less
Sales, Cashier (Former Employee), montreal, Q.C – April 8, 2013
Cons: to mention and almost push customers to buy shoes product
I learned a lot from this job, it was productive and fun. I become a more responsible person and I stat taking initiative. when a job become interesting it can never be hard because we enjoying doing it. the most enjoyable was the busy days because I'm a very active person so I enjoy multitasking and helping many customers at the same time. I enjoy – more... interacting with people – less
Manager-In-Training (Former Employee), Mississauga, ON – September 20, 2012
Cons: longer mall hours in comparison to other malls, a 10 hour shift would only have a one 30 minute break
As a Manager-In-Training a typical day at work would include coaching every sales associate and key holder with their sales quota, ensuring that there is proper visual presentation on new merchandise, and providing customer service. I am required to not only meet my own sales quota for the day and the week, but also the entire budget of the whole store.
I – more... learned how to handle dissatisfied and distressed customers more calmly and effectively. For instance, customers who are not satisfied with the quality of the merchandise are given different options such as return, exchange, and replace.
The manager that I worked with was very optimistic and motivational with the team. The only downfall is the management higher than that which includes the District Manager. I found that work ethic of District Managers vary in the company. For instance, my previous district manager was able to visit and supervise the store at least once a week in order to ensure that the employees were able to commit to tasks. On another hand, the current district manager is only able to visit and supervise the store once a month, which limits his knowledge of his employees and the customers that are being served.
Co-workers all have the same goal, which is to meet their sales quota for the day. Even though everyone's goals are individual quotas, we also act as a team since everyone help each other to meet their quotas.
The hardest part of the job is theft issues. Since the store is located in the heart of downtown and the volume of people entering the store per hour could be over 300, it is sometimes quite difficult to ensure that items are not being stolen especially with the most 5 employees working during the busy hours.
The most enjoyable part of the job is to meet new people and knowing that they are satisfied with the merchandise you've helped them decide on. – less
Sales & Stock Assistant (Current Employee), Kingston upon Thames, ENG – June 13, 2014
A typical day at Aldo is very exciting and I am always looking forward to what it offers next in store. Furthermore, I have learnt many new business related stuff that will come use for my future references. I really enjoy working in the environment that I am in as the work is busy but the co-workers all help each other as a team and get the job done.
Assistant Manager (Former Employee), New Orleans, LA – June 12, 2014
Money making environment, positive people, the most enjoyable part of this job was helping customers with their needs. Also, managing a team of employees.My co-workers were very helpful,and fast learners.
Store Manager (Former Employee), Paramus, NJ – May 27, 2014
The company expectations, while written in a handbook, are very rarely followed nor made clear by upper management. There is a lot of unhealthy competition from other stores in the district who are supposed to be there to help you rather than hurt you. Ethical guidelines are blatantly rejected by both store and upper management alike. As store manager – more... you only get paid for 40 hours a week but mainly work 50-65 hours a week due to unrealistic expectations set forth by upper management. Furthermore, company benefit guidelines are ambiguous and the company does nothing to benefit your best interest. – less
sales associate (Former Employee), New York, NY – May 4, 2014
Pros: fast-pace, good pay
Cons: to many employees
Fun, fast paced environment. Friendly co-workers and managers were some-what caring towards others. Hardest part would be trying to satisfy a customer who seems unsatisfiable. The best part of the job was helping customers find what they needed .