Pros: working in the fashion industry
Cons: having to provide high standards of customer service to rude customers
I've been working for the Aldo Group for 14 years and I've grown so much. My ability to provide Excellent Customer Service stems from my many years with this company and the initial training that was provided for me to grow. At work there is never a dull moment. I've always worked at very high volume stores, therefor I'm always helping customers with their needs or dictating duties to staff.
The most enjoyable part of my day is when a customer is truly satisfied with the service I've provided for them and they always let me know that they will be back in for a visit shortly. Working for over a decade with this company, I'd say the hardest part would be employee turnover, however it is the norm for retail.
What I've learned the most over the years, is that although each day I interact with many people from different walks of life, if you treat everyone with respect and honesty, at the end of the day you will build a clientele base, because people always remember superior customer service.