MANAGER (Current Employee) – Winnipeg, MB – 18 October 2017
The company could be incredible but they have lacking amount of support from their head office staff. Very old computer system that crashes often. Only given 100 hours to work with in a week but have to schedule 150 to have appropriate staffing.
Customer Service Agent (Former Employee) – Montréal, QC – 12 October 2017
A typical day: you come in, take calls, go on breaks, chat with coworkers in between calls, you go for lunch What I learned: customers are annoying Management: management is understaffed, supervisors never want to take calls (never), they will get frustrated with agents when customers make it clear they want to speak to supervisors Workplace culture: it's okay, most hire ups are super friendly Hardest part of the job: dealing with customers and the location itself Enjoyable part of the job: making new friends
Got fired for no reason and without a warning, supervisors are bitter for no reason, there's a lot of favouritism
Sales Associate/Customer Service Positions (Former Employee) – Toronto, ON – 10 October 2017
Like most other retail positions. You talk with customers, get them sizes, give opinions on what looks good. The managers were nice from what I remember. Answered any questions you may have, gave tips and tricks for selling products. Hardest part is being on your feet all day or if you're not a people person all the time. Most enjoyable part was the associates I worked with.
Sales Associate (Former Employee) – Oakville, ON – 6 October 2017
I was doing quite well at Aldo and had constantly been promised a promotion into a management position that never actually came. I feel as though they lie to their employees to get the job done quicker, rather than more efficiently.
Key Holder / Cashier (Former Employee) – Calgary, AB – 8 September 2017
Not impressed with how employees were treated and the overall training was very poor with high turn around and disgruntled employees. Felt the environment needed more guidance and support with a more mature management team.
Fun and trendy company that strives to have the best customer service.
Manager (Current Employee) – Ottawa, ON – 31 August 2017
Aldo is a customer service driven company. What I love most about the job is engaging with so many different personalities. I love making a connection with people and seeing them leave the store satisfied. The fast-paced environment ensures that you will never have a dull moment.
Cashier / Sales Associate (Current Employee) – Mississauga, ON – 29 August 2017
If you did not make your goals you are let go 2 weeks after. There is no recognition for making these goals mainly focused what you did not reach. Hours are cut if not making what they want you to. Oveerall, I love helping customers , but its sales driven so you are not aloud to focus on one customer for a long period of time , I love the fast pace however.
Stock worker/Runner (Former Employee) – Calgary, AB – 25 August 2017
I learned how to be a runner for shoes the people I worked with were super nice and very helpful. The management was very good at the time I worked there i got to see all the different thing that went on i a shoe store which was neat to learn and see.
Assistant Manager (Former Employee) – Hamilton, ON – 23 August 2017
I was lucky to have an amazing manager and a fabulous district manager. I have nothing bad to say about my experience at Aldo. The company runs like a very well oiled machine. Staff are always friendly no matter the location. You can sometimes find the odd snobby sales associate only because Aldo's fashion influence can attract some vain employees. Otherwise, staff are trendy, fun, light, and full of beautiful different personalities -which the company totally promotes. There is a quick turnover rate because a lot of the employees tend to be younger which means advancement is very very attainable. Hours are reasonable, pay is reasonable. Overall a great place to work
Sales Lead (Former Employee) – Ontario – 15 August 2017
Middle management- Store managers and DMs do their best to make it a decent working experience, but they can only do so much. It's really obvious that upper management is not interested in the development of their associates. In the time that i worked there, i met few people who like the job.
A typical day at work would include presenting the store in an organized, customer friendly setting. Greeting the customer and attending to their needs effectively. in regards to management, an overall observation of employees and store operations and maintenance was involved in the job. Organizing shift changes, order and shipment packages, sales and overall constant progressive flow of the stores operation was also apart of the tasks which i was responsible for.
Flexible Shift hours based of traffic, weather or operations
Location - Limited options of arriving to work in a punctual manner
Manager (Former Employee) – Kitchener, ON – 25 July 2017
Enjoyed my time at Aldo. I had a very kind and supportive DSM during my time who invested in my growth and training. Amazing product, great store discount throughout banner and great contest incentives and bonuses.
Sales Associate (Former Employee) – Regina, SK – 22 July 2017
This was a very nice place to work the manager was very outgoing and was there when you needed help with something.. This was my first job and I learned how to work the register, assist people with their needs and much more.