Full Time Sales Lead/ Key Holder (Former Employee), toronto,ON – July 2, 2015
Pros: very fliexable hours
Cons: dealing with defficult clitents and having to keep my feeling towards the situation professional
On a typical work day, would open the store and begin the opening procedures. Welcoming customers in to the store and telling them about the current sales/promotions. Working there for the last two years has taught me many things. How to deal with troubled or disrespectful clients would be the most useful or lessons. Having to defuse a highly aggressive client to make person(s) feel more at ease. Management made sure that all of the management team was on the same page when it came to store. The hardest part of my job was to deal with uncooperative clients, but at the same time working with the team I had to assist me when need was one of the highlights.