Supervisor (Current Employee) – Edmonton, AB – 1 February 2017
Benefits are cheap! Working hours are long with no coffee breaks and less than an hour for lunch. The pay is lousy. Managers are bullies. Stay away or if you work here get a job elsewhere where you are appreciated, treated well and paid what you deserve! Most every other company in the same business pay their employees much more with shorter hours, better benefits and give their employees the respect they deserve. The company thrives on what and how much an employee can do for them, but don't care for their employees what so ever.
System Analyst (Former Employee) – Edmonton, AB – 29 December 2016
Large company. All the pros and cons are from this. A lot of people, a lot of relationships, a lot of managers. You don't need to be extra-ordinary, you're not encouraged to be. Every job would have more than one persons on it, everybody has a backup. They don't want you to be unique. They want average persons.
Providing Health and Wellness services on a viable and not for profit basis
Spending Account Billing Coordinator (Current Employee) – Edmonton, AB – 29 October 2016
A typical work day consists of invoicing and reporting on Spending Accounts. Being organized and having the ability to prioritize the workload is key. Treating the Customer with respect and dignity is number one. Having management and co-workers that provide support and guidance where needed is essential. The hardest part of the job is determining discrepancies between the various systems in play. And the enjoyable part is knowing you have assisted the Client and provided them with the answers they required.....satisfying their needs....and going above and beyond.
Flexible hours, as well as decent benefits for little cost.
Not always being heard when an idea or process could be brought forward / changed.
Sales Representative (Former Employee) – Edmonton, AB – 16 August 2016
Management is horrible . They truly do not care about what is going on out on the floor and will completely ignore the fact that they have anything to do with it. A number is what you will always be . Anyone who has gone to hr pretty much ends up fired. Below industry standard for pay. Good hours and good benefits. Pay is average at best. Always behind with the times.
Pharmaceutical Representative (Current Employee) – Edmonton, AB – 26 August 2016
I love working in this department - not too much stress while still being challenging, friendly co-workers, caring and understanding managers, and great benefits. Great downtown location. Encouraging of new ideas and input. I have no complaints and I don't want to leave.
Benefits Resolution Specialist (Current Employee) – Calgary, AB – 24 July 2016
Typically, helping people is what I do. I am able to resolve problems that cannot be resolved by other departments or other specialties within my department. Management and coworkers are supportive. The hardest part is having to tell an employee no, due to legal agreements that AHS has with third-party vendors. The most enjoyable part is fulfilling an employee's need when their request does not go against regulations.
Customer Service Representative/ Pharmacy Services (Current Employee) – Edmonton, AB – 6 July 2016
The new management in the Pharmacy Services Department is awful!
They are now rehiring for this position because everyone wants to leave, instead of hiring new employees they should be looking into hiring new management because the newest manager is terrible.
There is zero work/life balance your life will revolve around your work . It is a good place to work until the economy gets better but you will soon realize once there becomes more job availability you will want to leave!
Claims Assessor (Former Employee) – Edmonton, Alberta – 25 April 2016
I worked at Alberta Blue Cross and was fired. My termination package states "without prejudice" . Needs more structured training in the other departments. A general training in health services for 2 weeks is not enough. An actual training class for everything one needs to know in their department. Not just a general training and then moving one around to whoever they think can review the work you've done. I had a high job disatisfaction. All in all wish I was more patient enough to have applied for a position in case management. Overall not a bad company to work for. Just needs better structure of training for all departments.
Casual Mailroom Clerk (Current Employee) – Edmonton, AB – 22 February 2016
I love coming to work here, I enjoy the people and the work. A typical day at work consists of sorting mail and sending to various departments; verifying and adding cheques; sorting, batching and collating EFT/cheque payments; and working with mailroom equipment to affix postage and process envelopes for mailing.
Stodgy, established company with significant challenges ahead.
Business Analyst II (Former Employee) – Edmonton, AB – 30 June 2016
Within your given team, you might find excellent co-workers and even excellent low level managers, as there are some truly fine leaders and productive workers within the organization.
However, the talent, education and creativity of the lower level staff are largely stifled, lost, or misdirected by a rigid, older, middle and upper management structure. Pay is below industry standard, and employee engagement is low, with suggestions and expert analysis often ignored by decision makers altogether. Office politics is endemic, and advancing or even surviving within the organization depends heavily on getting in with the right cabal in management. Certain departments are firm no-go areas under toxic senior managers that are openly driving talent out of the organization. Morale can often be very, very poor.
The hardest part of the job was watching a considerable volume of talent and creativity go to waste advancing pet projects that did little to nothing to advance the company or benefit its customers.
Excellent education budget for staff, lots of social events
Resistant to change, somewhat old fashioned, firm top down decision making
Pharmacy Department (Former Employee) – Edmonton, AB – 7 February 2016
Just the worst at training all new staff. People that have been there for years are somehow threatened by people with new ideas or a new vision. Management is a joke. Alberta Blue Cross is not for people that have a vision for the future.
Customer Service Representative (Former Employee) – Edmonton, AB – 17 September 2014
Taking calls to inform people of their Health & Dental Benefits. Every day you learn something from just talking to people. Management provides impeccable work support. The people i work with are very supportive and will help when needed. I believe it's tough always to say NO to someone who needs help with their medications. Last but not least the feeling that you've knowing you helped so many people today.
Very productive work environment with ongoing learning opportunities
Quality Assurance Coordinator (Former Employee) – Edmonton, AB – 20 June 2013
I had the opportunity to utilize my skills in a highly productive work environment where I was a valued team member. I performed various duties throughout my tenure providing me with the opportunities to use my multi-tasking abilities, attention to detail, and excellent verbal and written communication.
flexible work environment
the implementation of mandatory overtime during some peak periods
Excellent environment to work with multi cultural people
QA Analyst (Current Employee) – Edmonton – 21 April 2014
Really worked with mutual coordination with in the team as well as individually eventually used to complete the task working over hours on a typical day Really got learned to health domain as it was the first time Management and staff were really awesome in all means Like i said coworkers were the best once. Finding unidentified defects was a bit time taking part of my job with my team i would say.
A relaxed work environment. Very friendly coworkers.
Senior QA Analyst (Current Employee) – Edmonton, AB – 11 September 2013
A relaxed work environment. Very friendly coworkers. Varied work tasks. Lots of work to do - several websites as well as an intranet provided no shortage of duties and responsibilities. Management is truly supportive and friendly. Positive, and almost familial atmosphere.
Productive and fun work place with remote working flexibility
Quality Assurance Analyst (Former Employee) – Edmonton, AB – 4 August 2014
Nice place to work, with a nice team of cooperative staff. Fun filled BBQs in summer and Pot Luck parties all through the year....... Very flexible hours.... I just love to be hired again into the company.
Pharmacy Compliance Management Analyst (Current Employee) – Edmonton, AB – 23 September 2014
typical day: depends on what your manager schedules you for the day What i learned: sky is the limit! hardest part: frusterated providers most enjoyable: working with different departments and meet new people