So much potential, but bogged down by tech debt and distracted management
Designer (Former Employee) – Cambridge, MA – 29 October 2017
What a great company, built on wonderful ideals, with a tremendous history. Yet, if you listen only to subject matter experts, the users won't understand how to use your products. If you aren't considering scalability at every juncture, you wind up in this situation. Address the technical debt. Hire people who understand web standards, web performance, and inclusive design, including designers who understand the consequences of performance on UX, and engineers who value the collaboration with design. Management must understand how to incorporate Lean principles in the discovery and design phase. The competition is, and they're surpassing you.
So many smart engineers
Out of touch designers and management, outdated technology bogging down tremendously powerful products