Pros: wonderful co-workers.
Cons: late night shift, low salary, no advancement, average management.
* A typical day of work would mean taking calls from client and resolve their issues over the phone
* how to deal with difficult situations and people
* management was good.
* co-workers were very friendly and helpful
* late night shift was the hardest part of the job.
* the enjoyable part of the job was having wonderful co-workers.