Passenger Gate Agent (Former Employee) – Detroit Metro Airport- DTW – 9 May 2014
They don't hire enough people so you can never request a day off even if it's four weeks in advance (you are better off calling off). Management is TERRIBLE. They belittle you in front of passengers to make themselves look powerful and all-knowing. If you buy the station manager some gifts she will eat out of your hand. Everybody is miserable because the pay is minimal (you top out at $11) pressure not to screw up is shoved down our throats daily. Out bosses boss is racist and a bigot. Makes fun of other cultures and races DAILY (our customers are allll foreign). Corporate has been called multiple times but NOTHING CHANGES. Don't work here unless you are nearly homeless.
Ramp Agent (Current Employee) – Edmonton, AB – 7 December 2017
Whenever you walk into work, you never know what you will get. Its a good job but a tough job, and not for everyone. If you don't handle the outdoor elements well, don't apply. Working with planes is absolutely amazing, it is quite surreal, but there is not a lot of downtime. This is not a monday - friday, bankers hours job. You will work at all hours of the day, in all weather conditions with minimal regard for complaints.