Crew Chief (Former Employee) – Edmonton, AB – 10 February 2017
i joined airport terminal services as ramp crew after 6 month got promotion as ramp crew chief .when its too cold lots of people do sick called and only few crew handling all ramp duties its very hard to manage.i never did sick call and over all its good experience.
This company treats its employees like garbage. Management are a bunch of drunks. They will give new employees a used uniform because they don't think you will stay long enough. There are constant safety issues due to lack of training. No room for advancement. Constant payroll mess ups. Management is always trying to save money, cut corners, etc. This company is a joke. Don't even waste your time.
Ramp Lead (Former Employee) – Edmonton, ab – 29 January 2017
I started as a luggage handler, within a month of starting I was a crew chief, I always stayed late just to help out because on night shift thats where the best people were. those that showed they had very good work ethic got promoted faster than most. Hand down the best job u ever had. I would go back in a heart beat. You get to learn about planes that most people don't know.
Passenger Service Agent (Current Employee) – Toronto, ON – 1 December 2016
Agencies like Swissport who run over 8 airlines takes 2 weeks, with ATS it takes 3 months or more to train its employees, same process goes for acquiring a RAIC (Restricted Access Identity Card), expect a very slow process, unqualified employees, management, and very slow work environment. ATS does not recognize post secondary education. If you are hired for PSA role, expect minimum wage pay. Benefits kick in at 6 months of employment.
However despite all the negative it is great for acquiring experience.
Experience to transfer to other airlines, unionized workplace
Not a bad entry level job working on steel birds, loading and offloading bags in confined spaces are challenging at times but it's a good workout & the cold weather is quite nasty as the airport is super windy for some reason. Other than that the pay really sucks so don't stick around too long $11.30/hr isn't worth it.
Westjet benefits after 3 months, part time shifts are short and you get a nice workout
Horrible horrible horrible company. Management sucks, training sucks, equipment sucks, everything about this company sucks. Constant turnover, unqualified trainers, be prepared not to be trained on anything. This company does not care about its employees. Everyone in management is condescending. This company also frequently breaks labour laws.
Ramp Agent (Former Employee) – Edmonton, AB – 14 November 2016
Ats doesn't ant care about thede employees, the pay sucks. Management is a joke and the hours are horrible. You dont get to pick the equipment. Is garbage and is allways broken. Dont work here! You will regret it. And they don't t pay overtime for covering shifts and bd dont let you take days off. Unless its your vacation. Wich you can only take. On certain Months
Ramp Agent (Current Employee) – Calgary, AB – 29 October 2016
All of co-worker is very nice and friendly. Always work together and talk and discuss about company together. Work environment are not too bad Also Salary and Benefits are not too bad But not enough. Still need increase and growth
Great Benefits and Great place to meet new people.
Passenger Service Agent (Current Employee) – Calgary, AB – 6 July 2016
I Really enjoyed working at the airport as it would allow me to meet new people and overcome new challenges. The hours weren't great as it took quite at adjustment to waking up or coming home from work when most people are still sleeping. There was a lot of down time as well so, there was always an opportunity to pick the brain of the experienced co workers in order to advance yourself. Majority of people are quite friendly and willing to help out.