Air Canada Employee Reviews in Canada

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
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what I learned..
Service Director (Current Employee), Toronto, ONOctober 31, 2014
Pros: seeing the world, learning about different cultures, great food!
Cons: long hours, always away in different countrys-hard to balance work and life.
Flying the world has given me a huge insight on people, how we communicate, managing difficult situations, and an opportunity to move up and work within management. It has made me grow as a person, taught me the importance of teamwork and effective communication.
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Its a hard job
STATION ATTENDANT ( Trainee) (Former Employee), Toronto, ONApril 8, 2015
The job requires heavy lifting, good camaraderie with employees. I learned to drive inside the airport, airport layout, baggage handling and plane service upon their arrival.
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good work place, annual barbecue, social event
HPWO Partner (Former Employee), dorvalMarch 25, 2015
very interactive work place.
fun to work
good combination family/company
good work schedule, good atmosphere
Good training program, and continuous improvement personal
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good for learning
system administrator (Current Employee), Montréal, QCApril 1, 2015
Cons: not availabel cource and tarining
learn lots of thing in company , found lots of good friend and have fun with people,the most important part is working with people they like you
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Good Experience, Fast Paced
Business Systems Analyst (Former Employee), Mississauga, ONJanuary 20, 2015
Over-all the experience was good. There is a lot of innovation going on. Its a company where there is a significant effort to modernize the way it operates and there are plenty of good opportunities to learn.

The perks aren't bad either.

Best of luck.
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Fun place to work, great travel benefits
Passenger Sales Agent (Former Employee), Vancouver, BCNovember 18, 2014
Pros: flex hours
I enjoyed the work, and my co-workers. I learnt that the world is a very small place, and enjoyed meeting people from around the world. I felt that I learnt something new every day. Telling passengers, that due to bad weather, flights were delayed. Seeing passengers being meet by friends and family.
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mis-managed
Lead Station Attendant (Former Employee), Toronto, ONSeptember 15, 2014
This is a job that is based solely on how long you have been there...Management is completely out to lunch (half of them are not even trained for the job they are trying to manage)..

Flight benefits? Don't even try to fly in the summer or during the holiday peak period unless you have a ton of seniority..Union and management do not get along, don't even know why there is a union, they really don't help with anything.

Pay is low for the work, and the pension is on the brink of collapse..
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about the role
Employee Communication Manager (Current Employee), Toronto, ONSeptember 10, 2014
Pros: start up opportunity
Cons: no personal career growth
• Developing and executing communication initiatives to engage employees in the operations divisions.
• Providing communications counsel to management colleagues.
• Overseeing development, layout and maintenance of intranet content.
• Evaluating communication failures and developing/implementing solutions. Conducting quality assurance and surveys to measure effectiveness.
• Launching Air Canada’s enterprise social media network and driving community engagement.
• Benchmarking industry trends.
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Productive
Cleaning Assistant (Former Employee), Toronto, ONApril 19, 2015
Pros: Hard work
Cons: Short breaks
Got along with my co-workers. The most enjoyable is getting paid.
A typical day would be cleaning out the inside of the airplane.
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Excellente place to work
Data Controller/ Administration (Former Employee), YVRMarch 10, 2015
Good team players. Very good environment. Like the employees for good relationships and great communication. My job was very interesting because no days were the same.
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Totally different
Flight Attendant (Former Employee), Toronto, ONFebruary 15, 2015
Love my job as a flight attendant but they also need to concentrate on their employees and stop cutting down if they want to serve their customers that bring the money in. happy customers makes the company grow.
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Overall nice workplace.
Customer Service and Sales Agent (Former Employee), Pearson Airport,Toronto,CanadaFebruary 18, 2015
The job is good. The work environment is friendly and stress-free. The co. takes due care of its employees' wellbeing. The co-workers are nice to work with. Overall it is a job to crave for.
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Would not recommend for others to apply into this department.
Call Centre Customer Service/Sales Representative (Former Employee), Montreal, QCApril 22, 2014
Pros: tremendous customers.
Cons: complete lack of professionalism.
Assisting clientèle with their travel needs.
Learned the company offers many destinations to its clientele.
New surge of management is under-qualified to handle work affairs and extremely unprofessional, unfortunately.
Co-workers I associated with are tremendous.
Hardest part is the unstable environment and complete lack of professionalism throughout the office.
Most enjoyable part is camaraderie with my select co-workers and making a true difference to the clientèle.
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Overall poor
Marketing (Former Employee), TorontoApril 2, 2014
Pros: discounts on travel
Cons: low salary
Pro: Gained worked experience, met some great people, some good deals if able to utilize them

Cons: Little to no growth opportunities, no recognition, no encouragement, company does not adapt, does not nurture talent or inspire loyalty, low salary, lots of office politics (backstabbing, lies, bias etc), overworked and worked additional hours without any recognition or pay, human resources slow to respond and are unhelpful - you need to followup at least three to four times before someone brushes you off even further, management often do not know the systems they are using, many managers are clearly not qualified for their positions, many policies lack thought and action, etc
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Overall
Station Attendant-Cargo and Pax (Current Employee), Toronto, ONJanuary 18, 2015
Cons: n/a
Extermly good atmosphere , good Managment,, Great hours and overtime, you can manage your own schedule. Fly to great destinations and meet a variety of skilled and pleasent co-workers and passengers.
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Decent pay with ample downtime
Permanent Part-Time Station Attendant (Former Employee), Edmonton, ABMarch 25, 2014
Commute to work can be hard on gas which is not compensated and drive times can sometimes venture over 1HR both ways depending on the Henday. Work requires ability to both work outside in all conditions and the ability to lift heavy objects. Management does it's best to help assist workers in their day to day and work life. Co-Workers can be helpful but also belittling to new recruits.
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Fun place to work
Bilingual General Sales Agent (Current Employee), TorontoFebruary 22, 2014
 Offer the highest level of customer service while providing customers with information regarding flights, fares, destinations, special offers and other travel products
 Use Air Canada’s in-house reservation system to make new flight reservations or to modify existing bookings
 Provide timely resolution to customer inquiries, including concerns and/or issues to ensure customer satisfaction
 Accurately obtain documents and confirm customer’s personal information for bookings
 Proactively explore and anticipate customer’s future needs by recommending our value-added services and products
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Station Attendant position
Station Attendant-Ramp/Baggage (Former Employee), Toronto, ONApril 18, 2014
Pros: travel benefits, health insurance for part-time after 6 months of probabtion
Cons: low wages
alot of chimerical control happened at air canada by that i mean that Air Canada kept a close watch on their employees. When i was working for air canada there was this issue where they fired a number of employees because they were fouling the name of the air canada brand on facebook.
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Meeting lots of people and the travelling
Flight Attendant (Former Employee), Calgary, ABJanuary 19, 2014
Pros: travel
Cons: jetlag
As you can imagine, I met so many people, from all over the world! Learnt a lot about different cultures over the years.
A typical day at work - arriving at work, checking your mail, reviewing bulletins , greeting your co-workers, going to aircraft, setting up, preparing for boarding, working onboard during flight.
The hardest part of the job at times was the jet-lag!
Most enjoyable part of the job was the layovers.
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Safe working environment
Station attendant (Former Employee), MississaugaMarch 10, 2014
Air Canada had a very safe work environment. Down to work safety and also security. I learned the importance of time management and also staying on track. The hardest part was getting to know all the different codes and rules around the airport but after awhile it became more easy because of the help of the workers around me. I enjoyed coming to work, meeting and also getting to know new people.
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