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Air Canada
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168 reviews

Air Canada Canada Employee Reviews

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Amazing job
Station Attendant (Current Employee), Pearson airportSeptember 8, 2014
Love this job working with aeroplanes and amazing people. Doesn't even feel like a work.
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Customer Service
Customer Service and Sales Representative (Current Employee), toronto, ONAugust 20, 2014
-dealing with many upset customers, very fast paced, repetitive work,
-early hours and changed positions and hours
great coworkers and lots to learn
management is reasonable
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Hectic work environment
Ancillary Services Manager (Current Employee), Toronto, OnatrioAugust 18, 2014
Very fast paced environment and must be able to problem solve and make quick accurate decisions.
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service aircraft ground surport equipment
MILLWRIGHT (Former Employee), Montréal, QCAugust 13, 2014
Pros: aircrafts
great job loved working around aircraft. latest equipment new tooling to use.
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lots of traveling benefits for kids and parents if safety is your top priority and you are disciplined person this is the best job in the country
station attendent (Current Employee), yvrJuly 31, 2014
Pros: salary benefits traveling job security
Cons: weather
Enjoyed the best life, me and my family could think of because of air Canada
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Worth it for a little while
Customer Service and Sales Representative (Current Employee), montrealJuly 24, 2014
Not worth the stress, extremely underpaid for the work done.
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productive
AIRCRAFT MAINTENANCE CLEANER (Former Employee), Richmond, BCJuly 17, 2014
The most enjoyable part of the job if you know that we satisfy our customers needs.The unity of working together and sharing suggestions for the improvement in our workplace,
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Great life style, lots of time off.... But no recognition
SERVICE DIRECTOR (Former Employee), Vancouver, BCJuly 13, 2014
As most of big companies, the benefits are great, medical, pension,etc... Beside that, this is a customer service job like any other, meaning customers are rarely greatful, management is useless and incentives non-existent. I worked with great employees, and the overall experience is good (not great); but the maturity stops at age 25.
The future for – more... employees is not looking so good, Rouge is taking on more flying away from Air Canada (the so-called main line); which means less work for Air Canada employees. Some bases are seeing 20 years sitting on reserve (on call), and it will just get worth.
Do not believe what the news are saying, Air Canada is one of the best company to work for (2013); this is clearly based on the performance of the stock only. Also do not feel compassionate for managers or executive managers. Their goal is to squeeze as much as possible from the employees so they get bigger bonus.
Top Executives have seen unjustified increases in compensation in the last years, while employees are barely seeing pay increase at inflation rate.
This airline would be profitable if less management and smaller payouts. But this is not going to happen. – less
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great place to work
Ramp Attendant (Current Employee), Edmonton, ABJuly 7, 2014
I enjoy working here, wish it paid more. the benefits are great. flight passes for myself and family.
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Great place to grow
Manager (Current Employee), Toronto, ONJune 8, 2014
Pros: travel
Cons: long hours
You get the opportunity to work with a number of people who are passionate about what they do and who have amazing travel stories. If you want to work for an organization where you have a chance to see the world and meet someone new every day - this is a great option.
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productive and busy workplace
Inventory Controller (Former Employee), Toronto, ONMay 22, 2014
- good co-workers
- Management easy to get along with and fun place to work
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Great Benefits
Lead Senior Finance Agent (Current Employee), Winnipeg, MBMay 21, 2014
A typical day at work is a busy and fast paced environment. Multi tasking every day with every changing demands and requirements. The job can be challenging as that it seems that every time you delve into one issue, you find a few more potential recoveries.
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Poorly run company with bad management
Mechanic (Former Employee), MontrealMay 9, 2014
Pros: coworkers
Cons: terrible management
When I started working there 20 years ago,it was a fantastic place to work. Over the years, it went downhill.
It is a poisonous work environment where managers are clueless.
The best part of the job was the great people I worked with.

DO NOT GET SUCKED IN TO WORKING AT THIS PIT!
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Would not recommend for others to apply into this department.
Call Centre Customer Service/Sales Representative (Former Employee), Montreal, QCApril 22, 2014
Pros: tremendous customers.
Cons: complete lack of professionalism.
Assisting clientèle with their travel needs.
Learned the company offers many destinations to its clientele.
New surge of management is under-qualified to handle work affairs and extremely unprofessional, unfortunately.
Co-workers I associated with are tremendous.
Hardest part is the unstable environment and complete lack of professionalism throughout – more... the office.
Most enjoyable part is camaraderie with my select co-workers and making a true difference to the clientèle. – less
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Station Attendant position
Station Attendant-Ramp/Baggage (Former Employee), Toronto, ONApril 18, 2014
Pros: travel benefits, health insurance for part-time after 6 months of probabtion
Cons: low wages
alot of chimerical control happened at air canada by that i mean that Air Canada kept a close watch on their employees. When i was working for air canada there was this issue where they fired a number of employees because they were fouling the name of the air canada brand on facebook.
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Entry level underpaid position
Bilingual Customer Sales and Service Agent (Current Employee), Montréal, QCApril 15, 2014
Pros: the clients
Cons: salary/benefits and job work/life balance
Unfortunately the company pays less than scale for this job. As the schedule is unknown until 2 weeks in advance the job work/life balance is nil. Job security is unclear as the expectations do not meet customer service expectations that I have been taught and chose to adhere to.

The co-workers I came into the company with have a strong work ethic – more... however what we have noticed is that other coworkers (not all but some) have none and do not come close to meeting the customer service the company states it expects to provide to it's clients.

The hardest part of the job is the schedule, as we are open 24hours and the schedules you have to chose from are first come first serve we were left with either overnight schedules or relief schedules, the relief schedules are not confirmed until two weeks before the date which leads to no planning of any kind more than 2 weeks ahead.

The most enjoyable part is dealing with the clients; I enjoy providing the best service I am able to and love the challenge of the system used. A good portion of my co-workers are hardworking and great to learn from. – less
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Overall poor
Marketing (Former Employee), TorontoApril 2, 2014
Pros: discounts on travel
Cons: low salary
Pro: Gained worked experience, met some great people, some good deals if able to utilize them

Cons: Little to no growth opportunities, no recognition, no encouragement, company does not adapt, does not nurture talent or inspire loyalty, low salary, lots of office politics (backstabbing, lies, bias etc), overworked and worked additional hours without – more... any recognition or pay, human resources slow to respond and are unhelpful - you need to followup at least three to four times before someone brushes you off even further, management often do not know the systems they are using, many managers are clearly not qualified for their positions, many policies lack thought and action, etc – less
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reservation for holidays papackage
Reservations Agent (Former Employee), Mississauga, ontarioApril 1, 2014
Pros: free travel, and hotels stay
Cons: enjoyeable
make travel arragements, for travel agents requested,have they travel documents ready for travel
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Decent pay with ample downtime
Permanent Part-Time Station Attendant (Former Employee), Edmonton, ABMarch 25, 2014
Commute to work can be hard on gas which is not compensated and drive times can sometimes venture over 1HR both ways depending on the Henday. Work requires ability to both work outside in all conditions and the ability to lift heavy objects. Management does it's best to help assist workers in their day to day and work life. Co-Workers can be helpful – more... but also belittling to new recruits. – less
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Learned a lot and enjoyed the travel industry
Customer Sales & Service Agent (Former Employee), Montreal, QuebecMarch 23, 2014
Working in the travel industry never has a dull moment. It was a great place to learn the ins and outs of airlines and about world geography overall. On the downside, the airline industry has so many ups and downs that you never know if you'll have a job from one month to the next.

About Air Canada

Air Canada is the flag carrier and largest airline of Canada. The airline, founded in 1936, provides scheduled and charter air – Read more