Air Canada Employee Reviews

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pay below market bench mark
Revenue Manager (Current Employee) –  Montréal, QC11 October 2017
Overall good company to work for, great medical/dental coverage, travel benefit. However salary should be better, management needs to care more about their employees.
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Not for everyone
FLIGHT ATTENDANT (Former Employee) –  Toronto, ON9 October 2017
Great traveling opportunities
Salary below poverty for 3 years. Slowly increasing afterwards
Unionized environment.
Corporate culture: lacking unity between employees.
Interesting benefits.
Pros
Travelling
Cons
Work conditions
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Good
Station Attendant (Current Employee) –  Mississauga, ON28 September 2017
Air Canada is a great workplace for a career and I have enjoyed the majority of years I have been there. The company itself had given me a great opportunity and after a few years it pays off.
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fun at first, but monotonous in the end
Agente de bord (Former Employee) –  Toronto, ON28 September 2017
at first, it was really fun to get to travel, but after a few months, the job became repetitive and monotonous. However, it was a great experience to learn to be ready at all times!
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Good place to work
STATION ATTENDANT (Former Employee) –  Vancouver, BC26 September 2017
Air Canada was a great place to work and I found my work satisfying. The only downside was waiting for the security clearance you needed and having to wait for someone to go through the security entrance that was willing to escort you.
Pros
Benefits - cheap flights
Cons
the months needed for a security clearance
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productive area
Ramp Agent (Former Employee) –  Toronto Pearson International Airport, ON22 September 2017
Ensure that you're in a secured role and you will never have to worry about looking over your shoulder, unless you aren't performing at all. If you're working in the call centre or as a salesperson in the stores, as long as you do your job, your job is secured. It's a great company to work for with great benefits and decent pay.
Pros
free plane ticket
Cons
long hours
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Great people
Training Design Manager (Former Employee) –  Toronto, ON21 September 2017
Great people to work with, good work life balance. Many new innovative ground breaking projects to be part of. Lots of travel required. Long hours depending on job title.
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na
Cargo Service Manager (Current Employee) –  Richmond, BC21 September 2017
Nice place to work epcially witht the benefits your going to enjoy that much , there are a lots to offer in career advancement if you are willing to be relocated
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Great Place to work
Airline Hostess (Former Employee) –  Toronto Pearson International Airport, ON18 September 2017
High Energy
Great Place to work
Lots of Kids.
Lots of Adults
Highly motivating place to be
Great Place to read
Loved being in the Library
Love to read about Travelling
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Low Base Salary
Accountant (Current Employee) –  Montréal, QC17 September 2017
Low base salary for a professional. I asked for a raise and worked really hard for many years, then I finally got a small increase after countless contradicting excuses by my manager. No food or drinks, just tap water, forget coffee. Pay your own company Christmas dinner as well. Won't pay for training because they're afraid you'll learn and leave the company (my manager's words). This job culture leaves employees feeling isolated, desperate, betrayed and depressed in the long run.

Good health and retirement plan, standby travel privileges are a plus during your limited vacation time.
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Productive and fun work experience
Sales and Service Agent (Former Employee) –  Toronto, ON17 September 2017
Everyday at Air Canada was a new experience. Most of the employees are friendly and helpful especially when it came to the rude customers. The hardest part of the job was interacting with aggravated customers after their flight got cancelled. Overall, it was an amazing and eye-opening job as it taught me to take things with a grain of salt and see things from the customers point of view even when they are yelling in your face.
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Great benefits, terrible management
Lead Flight Attendant (Former Employee) –  Toronto, ON11 September 2017
Great benefits, but the room for advancement is non existent. Jobs postings are occupied before the posting. If you are in rouge, the management is absolutely garbage
Pros
Great Travel Benefits
Cons
Terrible Management
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highly motivated workforce
Customer Service Manager (Former Employee) –  Vancouver, BC9 September 2017
This position requires a high degree of diligence and dedication and a strong sense of team work to complete task at hand. training is ongoing and self directed.
Start early stay late, with a hard working dedicated staff.
Pros
travel
Cons
long hours and mininul down time
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Awesome job, great experience
Customer sales and service representative (Former Employee) –  Saint John, NB8 September 2017
The salary was not the best, and I worked a lot of hours. schedule is very flexible, vacation time, benefits are great. well travelled, well cultured people. very positive environment.
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Operations
Flight Crew Scheduler - Flight Operations (Former Employee) –  Dorval, QC6 September 2017
Air Canada, provides great benefits and has many options for career advancements.

Has great insurance and a flexible work schedule.

I would work at Air Canada in a heart beat.
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Very different Customer Service Experience
Bilingual Customer Service and Sales Agent (Former Employee) –  Pearson Airport, Ontario5 September 2017
The pay is not very well, but the benefits are good. Also, a very dynamic workplace as we had to work right in the airport. The hardest part was to remain calm under pressure, especially when there were weather issues or cancelled flights.
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Good overall
Airport Customer Service Representative (Current Employee) –  Montréal, QC5 September 2017
Working at Air Canada give you a lot of opportunities and great benefits. Management is very helpful and kind. The only downside is the scheduling because of the odd hours.
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Great place to work
Cabin Crew Manager/In-flight STOC (Current Employee) –  Toronto Pearson International Airport, ON31 August 2017
Great place to work with great benefits. I enjoy working here a lot and there is continuous learning and education for an individual. Started as station attendant and now working as a cabin crew manager
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It is a great feeling being able to help passengers anywhere in the world!
Customer Service and Sales Agent (Current Employee) –  Montréal, QC25 August 2017
Air Canada has been a great experience at working outside my comfort zone.

With at least fifty daily calls, in very stressful situations, I have learned how to handle difficult passengers and help them with their requests.
Pros
Free flights, great benefits
Cons
salary
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Challenging
Aircraft Mechanic (Former Employee) –  Montreal, Quebec24 August 2017
Quick changes forces constant changes in operations. Team work. Good communication skills. Very stressful at times. Deadlines changing constantly.
Capacity to adapt quickly.
Good knowlege of equipment operation.
Routine follow ups.
Pros
Insurance, flexible hours, travel facilities
Cons
Extreme dangerous environment, high noise, exposure to weather.
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Overall rating

3.9
Based on 516 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.6
Job Security/Advancement
3.5
Management
3.3
Culture
3.6