Air Canada Employee Reviews

Found 352 reviews matching the search
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good benefits
Revenue Management Analyst (Current Employee) –  Montréal, QC22 April 2017
Good benefits and travel privileges. High expectations with sometimes unrealistic objectives. Good educational programs to maximise knowledge. Fun work atmosphere.
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busy environment
Station Attendant (Former Employee) –  terminal 1 pearson airport21 April 2017
loud , busy,
open 24/7
working outside
meet diff people everyday
some days work can be light but sometimes theres too much pressure
different manager everyday depending where your assignment is..
Pros
cheap business class flights
Cons
24/7 schedule
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Great Place to Work
Station Attendant (Former Employee) –  Calgary, AB20 April 2017
Air Canada is a great company to work at. It is recently ranked the Best Airline in North America. By working at Air Canada, I learned to be more reliable,highly adaptable, and i enjoy tackling various tasks in a team environment. As a team, we handle the baggage or freight, or operating complex loading equipment, we as Station Attendant play a key role in ensuing that the aircraft's are ready for a secure and on-time departure.
Pros
Free coffees, vouchers on holidays, time managment, unionized
Cons
Long hours, extremely strict about time for plane departures
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Best Internship Ever
Paralegal Intern (Former Employee) –  Dorval, QC18 April 2017
I had my internship at Air Canada as a Paralegal Intern, and all I can say is that I learned a lot while I was there and everyone is super nice. Helpful, funny, it was a very good environment to work in.
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productive great atmosphere
Agent de réservation pour Vacances (Current Employee) –  Montréal, QC18 April 2017
Answer incoming calls and assist travel agents as well as direct consumers with any issues they may have. Solving problems passengers have before traveling or during their stay at destination. Modify bookings depending on what the clients need.
Communicate with the correct departments to provide the best customer service.
Hardest part of the job is having to provide excellent customer service when the computer system creates problems.
The enjoyable part of the job is ending a call with a happy client.
Pros
office location
Cons
irregular shifts
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i like verry much working there.
Reservation Agent (Former Employee) –  Montréal, QC12 April 2017
Promote the services of Air Canada Vacations to travel agencies
• Provide accurate details of the reservation information and products to the travel agents
• Maintain current and accurate product knowledge, booking procedures and policies
• Provide and maintain a high level of customer service and professionalism through telephone, email,
and personal contacts
• Operate in Ocean system.
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offers great opportunity
Flight Attendant (Current Employee) –  Toronto, ON11 April 2017
different everyday. never dull. get to explore new places and people every day. hardest part is scheduling. especially as a new recruit, you don't have much say as to what will happen to you. and thats putting it lightlty.
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Station ATD
Station Attendant (Former Employee) –  Vancouver, BC7 April 2017
Exciting place to work as you get to reap the benefits of free travel. The money is not that great but being able to fly across the world for peanuts, is a huge perk.
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Challenging
Fare Implementation Specialist (Current Employee) –  Dorval, QC29 March 2017
Challenging work environment with many projects happening at once.
Benefits are an added bonus.

The quantity of competition makes for interesting and challenging days.
Pros
Flights
Cons
Salary
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advancement continues to be on who you know
OPERATIONS MANAGER (Former Employee) –  Winnipeg, MB27 March 2017
Air Canada- (airports) continues to have persons who are tied to the current regional managers advance while hard work and dedication is secondary. Who you know is still the modis operandi.
Pros
flight passes and pension
Cons
politics
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If You like travel and travelers this is the place for you.
Crew Scheduling Manpower Planning+Training Manager (Former Employee) –  Montréal, QC25 March 2017
Eat, Sleep...Travel.

You will be able to improve any customer service and management skills you think you may already have. This company will increase the speed and dedication to customers by 3 to 5 times anything you have done outside the airline business.
Pros
Travel
Cons
Your work life is at the mercy of Canadian weather.
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Very dynamic and fun place to work.
Sales Associate (Current Employee) –  Toronto, ON21 March 2017
Although the hours can be long depending on if there was an event that day, RSA is a great place to work that always brings something new each day. The most enjoyable part of the job is getting to meet people from all over the world and build a connection with them while helping them shop.
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fun enviroment
Customer Service and Sales Representative (Current Employee) –  Calgary, AB14 March 2017
you need to be flexible to start either really early at 0330 or to stay late as 0300 am .
Busy environment , lots of standing ,walking , bending.
amazing benefits
Pros
Cheap Flights
Cons
Long hours
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Great benefits but hard work
STATION ATTENDANT (Former Employee) –  Toronto Pearson International Airport, ON2 March 2017
Air Canada has great benefits but the work is hard and can be longer with unexpected over time hours. With no seniority you are pretty much screwed for time. Bid is whatever is left over.
Pros
Flight benefits
Cons
Forced overtime
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Lack of senior direction
Manager, Enterprise Data Warehouse (Former Employee) –  Montréal, QC1 March 2017
In almost 3 years, i've had 5 senior directors.
They need more stable senior directors with proper skillset.
Opportunities for career progression are kept at a minimum.
Pros
Flight passes
Cons
Very, very long hours as we often worked way past the regulatory 40 hours
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One of the best employers you could ask for.
Supervisor (Current Employee) –  Toronto, ON22 February 2017
The Culture at Air Canada is top notch. They truly care about their employees, and strive to set you up for success. A strong work/life balance is encouraged, and you get to travel around the world!
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This was a very good experience
Aircraft Machinist (Former Employee) –  Dorval, QC19 February 2017
It gave me a chance to learn lots about the aircraft industry. I worked on new and very specialized machines. It gave me the opportunity to work on large mills( horizontal and vertical, boring mill, cylindrical grinder (int and Ext), large lathes, vertical grinder 40" table
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Exciting and quick work pace with lots to organize
Ramp agent SAS (Former Employee) –  Yellowknife, NT17 February 2017
With air Canada i was the ramp agent, meaning I would bring the plane in unload its bags and reload with the new passengers bags. It was dangerous and very fast pace because the plane was on a timeline and it depended on us. It was a very well organized company and the whole management and my team were awesome. It was a never a dull moment. The benefits were great and i got a lot of experience with customer service and skills related to his job. Only downside is that you basically have to devote your time to this job because you have late flights and early flights etc.
Pros
Great pay and great people lots of hours
Cons
must be available 24/7 and hard on your back
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good company, and good opportunity to make a career in the company
Cabin Service Agent (Former Employee) –  Richmond, BC13 February 2017
was an experience to learn a new job, and learn some new things about this job, the co workers weren't very helpfull when i needed.
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Admin
Administrative coordinator (Former Employee) –  Toronto, ON7 February 2017
Wonderful work life balance; great people to work with and busy environment to keep you motivated! Part of a large HR department; working mainly with H&S coordination and other HR assistant duties as required on a daily basis
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Overall rating

3.9
Based on 413 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.7
Job Security/Advancement
3.5
Management
3.3
Culture
3.6