Groups Coordinator (Former Employee) – Montréal, QC – 20 May 2017
I am very pleased to be part of the Air Canada Vacations Team, they offer a great work environment, my Supervisors and colleagues are excellent, we work as a team player and I recognized that the Management treats well their employees.
All benefits and travel perks are also a motivations to continue working with the company.
Great perks, poor salary, poor managment, no room for advancement
Station Attendant (Current Employee) – Edmonton, AB – 11 May 2017
Great place to work if you like to travel. NOT a good place to work if you are looking for full time employment. The company is about the company, you the "employee" are just a number. If they need you at that time great, if they don't need you after you have made great sacrifices to shine...you get a lay-off. They hire part timers just to lay them off a little while later. This is a great job if you enjoy...having 2 or 3 part time jobs, lifting heavy/over loaded luggage, NEVER getting a pat on the back or hearing the term "good job", working with the always present lay-off at any moment, getting paid less than your fuel bill to get to work, the best they can do for you is throw you a coffee card now and then.
Financial Service Representative (Current Employee) – Mississauga, ON – 5 May 2017
I am working in Disability Management office. I learned lots about this job. All the systems Air Canada use for financial. I love working with the team. Good team work and good management. Most enjoyable of the job is that i learn every day something new.
unionized job (Current Employee) – Toronto, ON – 3 May 2017
it is a very hard working company vacation days starts with 2weeks, after5yr you get 3 weeks, , after 15yr 4weeks vacation it is very bad with sick days if you're unionized. it depends of the union but you can be sick with pay only 3 times in an year and a half
Service Representative (Former Employee) – Toronto Pearson International Airport, ON – 2 May 2017
Salary and benefits should be separated for this review. Yes benefits are good but when you start at $14 hour you end up taking home around $10/hr due to deductions. One cannot live on this wage alone, flights are very cheap although they come with the risk of getting bumped,as you are always stand-by, and it happens often. I have been forced to buy full fee return tickets with a different airline on more than one occasion just to get home. Travel is a great benefit..that is if you are able to save any money to fly and stay somewhere. The expectations from the company would equal that of one in a mid/high ranking job in which you would be properly compensated. There is a separation between the previously hired staff (from years ago) and the newer staff. It could be due to the fact that they make approx double what the newer employees make and do the exact same job. With the overselling of flights, cancellation of flights, tight timelines to close flights and then see another off, there is a constant buzz of stress and negativity from both passengers and employees. I do like my job and in general the people I work with but I would not be able to ever consider this as a career job because the expectations vs the compensation is unrealistic to be able to live a fruitful life and the stress that comes along with the job as well as the high expectations are not worth the insufficient salary. There is no room for advancement either, you get your .50/hr raise every year and that is that. If you switch positions you risk not being a part of the union. It's a shame butmore... the company just is not what it used to be. I have family members that worked here in the past and have great things to say. They stared off at a much higher wage then..even when cost of living was more reasonable than is is now.less
benefits, cheap flights, co-workers (majority of)
low wage, low morale, high expectations, stress due to overselling of flights
Flight Attendant (Current Employee) – Toronto Pearson International Airport, ON – 29 April 2017
We get to wake up in one part of the worl go to work in a different office space with different people everytime and land in another part of the world. Meanwhile we meet great and interesting people on board.
Great workplace, but very selective in their candidates
Customer Service & Sales Representative (Former Employee) – Dorval, QC – 27 April 2017
Would love to work there permanently, but was not given the possibility after my temp contract expired. Had no benefits. But pay was better than most other airlines companies in the entry level position
Great people to work with.
Some managers are not very organized and it could take 5 or more hours to get a break, even though there were enough replacements on the floor.
Station Attendant (Former Employee) – Calgary, AB – 20 April 2017
Air Canada is a great company to work at. It is recently ranked the Best Airline in North America. By working at Air Canada, I learned to be more reliable,highly adaptable, and i enjoy tackling various tasks in a team environment. As a team, we handle the baggage or freight, or operating complex loading equipment, we as Station Attendant play a key role in ensuing that the aircraft's are ready for a secure and on-time departure.
Free coffees, vouchers on holidays, time managment, unionized
Long hours, extremely strict about time for plane departures
I had my internship at Air Canada as a Paralegal Intern, and all I can say is that I learned a lot while I was there and everyone is super nice. Helpful, funny, it was a very good environment to work in.
Agent de réservation pour Vacances (Current Employee) – Montréal, QC – 18 April 2017
Answer incoming calls and assist travel agents as well as direct consumers with any issues they may have. Solving problems passengers have before traveling or during their stay at destination. Modify bookings depending on what the clients need. Communicate with the correct departments to provide the best customer service. Hardest part of the job is having to provide excellent customer service when the computer system creates problems. The enjoyable part of the job is ending a call with a happy client.
Promote the services of Air Canada Vacations to travel agencies • Provide accurate details of the reservation information and products to the travel agents • Maintain current and accurate product knowledge, booking procedures and policies • Provide and maintain a high level of customer service and professionalism through telephone, email, and personal contacts • Operate in Ocean system.
Flight Attendant (Current Employee) – Toronto, ON – 11 April 2017
different everyday. never dull. get to explore new places and people every day. hardest part is scheduling. especially as a new recruit, you don't have much say as to what will happen to you. and thats putting it lightlty.