phone agent (Former Employee) – Richmond, BC – 20 October 2017
The union basically runs this place, everything is seniority based, you will never advance...ever...if you are okay with basically minimum wage after all the "mandatory" fees then maybe its for you. The staff seemed miserable, management cannot coach anyone underperforming because of the union. The hours are terrible, again because...Union! Doesn't matter if you do your job better than everyone around you, if you are not you will never get recognized for it.
Benefits - but you pay for them
Union, no advancement, low wages, Union, negative work place