I would start my day with retrieving files already pulled and put it in the office of the doctors when patients arrive for their appointments.
Also communicating on the phone with patients. Dealing with incoming patients and setting up appointments for next visits.
I learned good people skills, multi-tasking and the process of a time-frame between a doctor and a visiting patient. I also learned what type of documents were required in different patients diagnosis.
Would also assist in photocopying records requested by lawyers.
Faxing documents requested by Doctors
Co-workers were very team-oriented in helping each other when the work load is high.
The hardest part of the job was communicating with Incoming patients and putting a customer on hold.
The most enjoyable part was seeing the happy expression on patient's faces when I do my best to make things less stressful for them.