Job involved project planning and new systems deployment for clients in highly productive Healthcare Radiology Facilities. The team that I worked with was highly motivated and extremely easy to work with in this high pressure environment. I enjoyed new system setup, upgrade of OS and Strategic Software and executing Database test and production migrations at our MS SQL and Oracle client sites. Remote upgrades became more the norm and saved travel time and related costs. Which meant more involvement in extensive planning and resource coordination to execute successfully. Management was slow to acknowledge our skills, the number of projects which we were managing and the number components with which we interfaced to complete the upgrade at complex site.
Successful execution of upgrades with team and client coordination.
Saw a lack of management support in private and family life needs.
eHealth Deployment Specialist (Former Employee) – Waterloo, ON – 30 August 2015
• Illustrated customer service skills by attending customer enquiries about the Agfa HealthCare products that helps hospitals, provide more efficient and effective care for patients. • Respond to clients in timely and accurate manner via emails and phone calls and addressing their issues. • Responsible for the delivery of software product suites that enables health care providers to consolidate and integrate health records for millions of patients across regions and nations. • Developed communication skills by responding to information requests from clients about Agfa HealthCare products, technical difficulties and customization of their software suites. • Worked on the deployment of Imaging Clinical Information System. • Installed and configured components of the solution according to the needs of the clients. • Integrated with other hospital’s enterprise systems to improve the ability of healthcare providers to provide better and more timely care. • Created document for installation/integration procedures for training purposes.
Web Developer (Former Employee) – Waterloo, ON – 24 March 2014
I enjoyed my time with Mitra Imaging/Agfa Healthcare a great deal. The company fostered an open, fun work environment that had most people highly productive. They promoted self learning with programs to help you move your career forward. A period of adjustment was required during AGFA's acquisition of Mitra but things have smoothed out now.
Corporate Strategy Summer Intern (Former Employee) – Toronto, ON – 28 January 2013
I was reporting to the CEO and working with senior management. The responsibilities were very challenging. I learnt a lot in those 4 months and was able to successfully close on important projects. Was appreciated by senior management. Most enjoyable part of the job was creating new business models based on new challenges and uncertainties.