Productive and fun place to work
eHealth Deployment Specialist (Former Employee) – Waterloo, ON – August 30, 2015
• Illustrated customer service skills by attending customer enquiries about the Agfa HealthCare products that helps hospitals, provide more efficient and effective care for patients.
• Respond to clients in timely and accurate manner via emails and phone calls and addressing their issues.
• Responsible for the delivery of software product suites that enables health care providers to consolidate and integrate health records for millions of patients across regions and nations.
• Developed communication skills by responding to information requests from clients about Agfa HealthCare products, technical difficulties and customization of their software suites.
• Worked on the deployment of Imaging Clinical Information System.
• Installed and configured components of the solution according to the needs of the clients.
• Integrated with other hospital’s enterprise systems to improve the ability of healthcare providers to provide better and more timely care.
• Created document for installation/integration procedures for training purposes.