Customer Service Representative (Former Employee) – Sault Ste. Marie, ON – 22 November 2015
The job itself was less than thrilling, especially given that a lot of people didn't pay attention to what you were saying. Basically goes for the management as well. They continue to state that they're about customer service, but the actions they put their agents under makes you really wonder. The people you ended up working with made the job acceptable and even okay at times. Their HR (Human Resources) department is top notch, a woman in Human Resources thatworks there and is quite a nice lady and will do everything in her power to make things work for you and the company.
All in all, it's an okay place. Nothing spectacular, nothing awful.