Agero, Inc. Employee Review

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A fantastic workplace.
Call Associate (Former Employee) –  Sault Ste. Marie, ON30 July 2013
While I wasn't with Agero very long it was more a situation where the job didn't fit me personally. The workplace itself and people were amazing, and it was a very rewarding job. Their training is extensive and impressive, a good balance between classroom and on the job to help prepare anyone for on the floor calls helping customers. A typical day at work was pretty casual, you'd get there a bit early to prepare your station, talk with coworkers a bit, and then start the day on calls helping customers with various problems concerning their vehicles and/or insurance. The hardest part of the job is probably trusting your intuition for situations - what situation needs what service and what is most beneficial to the customer. The most enjoyable part is that satisfaction when you've helped someone and you can tell they're really grateful to have someone on the way.
Pros
Free beverages, great benefits, many company held functions, flexible hours.
Cons
Can be stressful, repetitive, and you don't move around a lot.
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Roadside Assitance (Former Employee) –  Sault Ste. Marie, ON12 August 2017
Very nice place but if you don't meet their numbers no matter if you are sick or have a mental disability they will let you go. I would recommend working here but also always have a back up plan in case anything happens. Some people here are unprofessional, at times as well.
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fun and face paced
B.M.W Customer service agent (Former Employee) –  Sault Ste. Marie, ON3 July 2017
one of the best places i have worked. great hours, benefits, environment and staff all around. the job can be very exciting and fulfilling. would love to work here again.
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Overall rating

3.6
Based on 305 reviews
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Ratings by category

Work/Life Balance
3.4
Salary/Benefits
3.7
Job Security/Advancement
3.4
Management
3.2
Culture
3.4

Agero, Inc. Reviews by Location