Age UK Employer Reviews

I do from time to time go down to Ormskirk and work voluntarily for Age Uk as I love working there and the managers are great fun to be around aswell as very good training and explaining to new members of their team.

A typical day at work is quite calm and laid back, I have learned how a business works as well as how a shop floor works, including how to deal with donations as well as "Gift Aid" I have learnt team working skills as well as inpoved on my independence. The management is really good, and helpful within the work place. My co-workers are very friendly – more... and good and helpful to work with, we all work together to get the job done. In my opinion there are not many hard parts of the job, sometimes the lifting is quite a struggle but it's nothing to complain about. finally, the most enjoyable part of the job is going to the work and working with everyone. – less

i would go on the tills and serve the customers. Put out more cloths to fill in the gaps that has been made from people buying items, (but doing this after i have served all my customers and while there aren't many customers int he shop).

I have learned how to take payments for card on the till and how to log in to the till, and generally use the till.

Management – more... is done very well in the shop, the two mangers from the shop do it very well.

I get on well with most of my workers, i just get on with what i have been told to do by my manager and carry on with it.

I dont find my job hard or any of it hard so to speak.

The most enjoyable thing about my job is meeting all the people that come through the door while i am on the till serving the customers, it is a real buzz to get a smile from the customers to see that the customers have got something that they like and it is at a good price for them. – less

what i did in age uk was work on the shop floor sorting out the stock i have been on the tills, helped customers out with there products.i learned how to work the till out and how to take customers money and give them the change back, the manager was always helping me out when needed, not many co workers were with me when i was working there, the hardest – more... job was taking down all the stock that was out of date on the clothes. it was only voluntary so did not work there for long – less

I loved my job as a care assistant, i would help clients if needed to wash,dress make meals etc.

Well..I start my day with the driver on the bus, picking our clients (specific to each bus) from their residences (houses, carehomes etc.). Help them off the bus as some of the require assistance or wheelchairs. Once we get them to the centre, we provide them with refreshments tea, cofee, biscuits or cakes. Lunch is served later in the day, a proper – more... meal with all the trimmings and desert at the end. Then we have a raffle, play some games and take them back home.
I have learned to be more reliable and responsible as to assisting the clients and arriving on time to their houses. I have aquired a much more outgoing and encouraging attitude, most of our client live alone and hardly have relatives over so they really enjoy talking to someone, most of them have amazing stories to tell. I also work in the dementia unit and we help them by asking stories about their past.
Our manager is very easy-going but she makes sure we always get the job done.
The co-workers are very friendly and they helped me a lot when I started.
The hardest part will be adjusting to the different moodswings of our clients as they have on and off days. I am also struggling with mastering the art of wheeling clients but I'm getting there.
The best part is listening to their stories and just watching them enjoy themselves. – less

My work day is varied depending on whether i have any volunteers. I clean the shop, manage stock, customer services, cash up, make sales and help people.
The management are efficient and communicative and generally lovely.
There is no hard part to my job.
Its all enjoyable.

My role in this position is to visit clients in their own home and provide practical help, and more importantly to ensure they feel comfortable and relaxed in you're company. My visits are mainly focussed in the Walsall area. Visit lengths are determined by the client or, Key worker if the visit involves someone with learning difficulties.
The most – more... enjoyable part of the job for me is meeting new people and over time developing a rapport with that person. The job is mainly built on trust and is very rewarding when a person who, to begin with, is unsure of you or the service and then in time builds a strong bond with you. The least enjoyable part of the job for me is that my hours are ad hoc, which leaves little in the way of planning financially or recreationally. – less

Start by sorting out the clothes,ironing and pressing the, putting price tags and putting them on display. speaking and advising customers.I have learned good customer services,working well with other,co-workers.I also ask my manager on thins that I do not understand.The hardest part of the job was sorting the clothes,because I had to separate the best – more... ones. The enjoyable part was speaking the customers. – less

I work with others and on my own in the shop, responility for the stock and cleaning shop displayingstock and keeping tid.
i work the tills and cash handling and help customers and serving customers.

many things to do that is why i liked it there.

the manager was brill and easy to get on with

Really nice people, helpful staff and a generally fun and lively place to volunteer.

I found it a very nice place to work in and the people i worked with were a lot older then me but i still got on with them, my role that i would be doing at work would be tidying up stock rooms and working behind the time and serving the customers. i didnt really found anything hard about working for age UK becuase i used to ask my co-workers for help – more... if i wasnt sure on something. the most enjoyable thing at work was working behind the till but i didnt like it as first but i got use to it in the end. – less

I would go in, sign in. I would then count the clothes and date them to go out. I would write the number of clothes to go out up on the board. I would then place them out on the shop floor in there allocated places depending on make of clothing, type of clothing and color of clothing. I would then iron out clothes with a steam iron and hang them up – more... ready to be counted. I check the shop floor to make sure nothings out of place, all jackets are zipped or buttoned up and presentable. I make sure the Bric-and-Brac shelf looks presentable. Then I check the books and make sure those shelves are well stocked up. I then hoover the store room, shop floor and colleagues room.
I learnt how to clean, I learnt about working quickly and efficiently. I also learnt how to take orders.
In the time I worked there we had a manager and a sales assistant, then the manager became the head of the area and the sales assistant became the manager of our local branch.
The most enjoyable part of working there was that I got on with my co-workers, they were a lively talkative lot. The hardest part was probably when I had to carry a massive shelving unit out to a customers car about 10 minuets away and to try and figure out how to get it into there small 4x4. In the end we got it in with the back seats down but it was hard and physically straining. – less

I work out the back sorting out all the donations that come in, i have learnt that i can work and get on with everybody i work with and that charity shop are not all so bad. The management there there amazing and will help you with everything the same with the co workers they are fab we have such fun working where. I don't think there is a hard apart – more... about the job its so relaxed and you go at your own pace and i enjoy every part of the job on my own or as a team. – less

I have my own allocated clients, which I visit in their own homes. Most of my days work comprises of either cleaning, shopping, ironing, making light meals and general household duties, but you never know what the day may present. This depends on the clients needs for each day. I can be faced with medical emergencies which I have to deal with in a swift – more... and sensible way or the client might just need the company and a listener. I have learnt many things about illnesses and mental states of the elderly and how to approach these. I have achieved an NVQ 2 in Care & Support Services through Age UK which has helped me a great deal with my work. The management are very helpful especially in an emergency. They are always at the end of a phone if I need help or support. The hardest part of the job is not getting attached to my clients, some need more caring than others, I am only human afterall!! The most enjoyable part of the job is being able to care for my clients and just making a difference in their day as they all need someone they can trust and who can care for them and make them feel wanted. – less

I had fun working there I enjoyed it a lot the people i was working with was very friendly and help full. i had learnt a lot, there was nothing realy hard .

i get to work at about 9:30-10:00 i then do some of the drinks and i sometimes go on the till

My co workers are very co-operative and we work as a team. I enjoy working at Age UK milton keynes and l have learned and improved my way of interacting with the public.