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Age UK
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55 reviews

Age UK Employer Reviews

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  • Salary/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
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Salary/Benefits
Management
Job Security/Advancement
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Working as a volunteer
Sales assistant/cashier (Current Employee), Derby – December 18, 2012
Pros: gets me out and meeting new people
I start work at either 9am or 1pm and work four hours at a time. The day begins by noting any changes on the shop floor and being told of any special offers by one of the managers. While there I have learned about labeling, rotation method, stock presentation and the operation of a digital till. Recently a customer told me about carnival glass which – more... was popular in the 1920-30's. The other volunteers there are helpful and easy to get along with. Working in the shop I have to make sure things are clean and tidy and be aware of store security. I love to smile and say hello to customers when they walk in, often this can lead me to help the customer further. – less
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Useful use of time
Day centre volunteer (Current Employee), Manchester – December 11, 2012
Pros: positive use of time.
Cons: no salary
Prepare/give toast /drinks first thing.
Collect plates and cups along with any kitchen utensils,wash and put away.
Take time out when possible to chat to service users.
Wash pots and pans during/after dinner.
Take part/assist in activities for service users i.e.bingo,quizzies etc
On some occasions it can be challenging to communicate/fully understand – more... service users needs so patience is required.
For me a happy faces is a nice result. – less
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fun workplace
volunteer (Former Employee), Alvaston – December 10, 2012
I was a volunteer.
The staff were very polite and helpful.
I had most fun filling up shelves and rails.
The worst part was the steaming of the clothes.
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productive, satisfiying
Home service assistant (Former Employee), liverpool – December 7, 2012
Pros: bus pass
Cons: to much travel time
No day is the same. I got great satisfaction in helping people. I met lots of wonderful people. My manager was great. the hardest part of the job was losing people when they pass away.
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Great Working Environment
Volunteer (Former Employee), Dover – December 6, 2012
Pros: free lunches, getting to met a wide range of people, gain experience when facing the public
Cons: day beings slow as many clients do not turn up until 10 am
I fully enjoyed my time doing work placement at Age UK as they were many different characters of people in the environment to talk to, as well as other staff members being accomidating to new members
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Productive and interesting work place
shop assistant (Current Employee), Ryde, Isle of Wight – December 5, 2012
Pros: varied tasks, lots of support and lots of fun
Cons: unpaid but apart from that no cons
I have found working at Age UK to be very fulfilling. I have gained a lot of confidence dealing with the public and working with a fantastic team. I really enjoy working in the shop because the work is varied and never boring.
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fun work place
assistant manager (Former Employee), north london – November 28, 2012
Pros: nice, friendly volunteers .
Cons: never knew if you were going to be short staff
open up shop ,got jobs ready for who ever was going to be in through the day, price up a rail of clothes to get ready for going out in to the shop. might move a few things around in the shop, do the shop window and the models ,sorted all the stock thats cames in in the day time ,.a bit of paper work .close shop at the end of the day .
I like being busy – more... through the day meeting all the customer that come in every day . – less
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productive and fun enviroment
sales assistant (Current Employee), eastham , merseyside – November 27, 2012
Pros: refreshing sales skills
Cons: voluntary ie no wage
i enjoy being part of this workplace , refreshing my people skills and
learning more about stock control.
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Great place to do voluntary work
Counter girl (Former Employee), Longton, Stoke on Trent – November 10, 2012
I worked here as a volunteer and the staff were lovely, I rated the salary/benefits as 1 star due to it being a job in which I did not get paid.
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productive/enjoyable
volunteer (Current Employee), sheffield – November 8, 2012
my manager informing me of latest up dates from head office, such as new stock and then shows me what stock I have to sort through.

some sock that have been donated may reqiure research on the www as we do get antqiues and unusuel items.

we are like a family and work together as a team.

I feel the most important part of my job and rewarding is helping – more... the custormers. we often have people come into the shop with goods from a loved one who as past away and this can be distressing but we do understand and taketime to listen... – less
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fun workplace
retail assistant (Former Employee), beverley – November 2, 2012
Pros: free lunch over £3
Cons: long hours
i learned how to use a till and to talk to custumers in a cinfindent way. i also learned how to pack clothes and sort them out in the diffrent clothes groups. the hardest part of the job was being pressured with custumers and taking your time using the tills. the most enjoyable part of the job was having a good laugh with the custumers and the employers.
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Enjoyable
volunteer (Former Employee), london – October 31, 2012
As a volunteer I enjoy working with the elderly and caring for them and helping them, in there everyday needs.
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Productive and friendly place to work
Cashier (Current Employee), Swindon – October 30, 2012
Pros: free lunch, free travel
Cons: unpaid
At Age UK, I only work once a week on a Sunday, which can vary from being busy to very quiet, either way I enjoy the work.
I've learned basic company rules of Age UK and what they accept.
The management team are great people to work with.
The job is fairly easy so I can not really say what part of the job is hard, for my role anyway.
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Friendly and Enjoyable
Customer Service assistant (Current Employee), Ashburton, Devon – October 1, 2012
Pros: close to home
Cons: only temporary
A very enjoyable training before starting. On arrival at work a warm and friendly greeting from all staff encountered. Left to do job and trusted to get on with it. Plenty of comfort breaks and help if needed.
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Productive,learning new skills,fun and friendly people to be with
Volunteer (Current Employee), Lowestoft – October 1, 2012
i am enjoying working there. gives me the retail experience. The people are nice.
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productive work place with lots of new challenges everyday
Shop/Stock assistant (Former Employee), Norton village, stockton-on-tees – September 30, 2012
Pros: good staff, frequent breaks, good hours
Cons: lack of routine
a typical day at work would be, tagging and steaming clothes the odd shop floor assistant roles such as greeting customers, hanging up clothes and stacking shelves, management was good, the most enjoyable part of the job i found was steaming and tagging clothes and putting them out on the shop floor
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Busy and Friendly atmosphere
Volunteer Retail Assistant (Current Employee), Ormskirk – September 25, 2012
I do from time to time go down to Ormskirk and work voluntarily for Age Uk as I love working there and the managers are great fun to be around aswell as very good training and explaining to new members of their team.
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Really good staff and fun workplace
Customer Adviser (Current Employee), in the stock room as well as the shop floor – September 9, 2012
Pros: easy hours, discount half price, welcoming staff
Cons: the lifting sometimes
A typical day at work is quite calm and laid back, I have learned how a business works as well as how a shop floor works, including how to deal with donations as well as "Gift Aid" I have learnt team working skills as well as inpoved on my independence. The management is really good, and helpful within the work place. My co-workers are very friendly – more... and good and helpful to work with, we all work together to get the job done. In my opinion there are not many hard parts of the job, sometimes the lifting is quite a struggle but it's nothing to complain about. finally, the most enjoyable part of the job is going to the work and working with everyone. – less
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my workplace
Retail Volunteer (Current Employee), Barton – September 6, 2012
Pros: meeting lots of people
Cons: having to stand on my feet for long hours
i would go on the tills and serve the customers. Put out more cloths to fill in the gaps that has been made from people buying items, (but doing this after i have served all my customers and while there aren't many customers int he shop).

I have learned how to take payments for card on the till and how to log in to the till, and generally use the till.

Management – more... is done very well in the shop, the two mangers from the shop do it very well.

I get on well with most of my workers, i just get on with what i have been told to do by my manager and carry on with it.

I dont find my job hard or any of it hard so to speak.

The most enjoyable thing about my job is meeting all the people that come through the door while i am on the till serving the customers, it is a real buzz to get a smile from the customers to see that the customers have got something that they like and it is at a good price for them. – less
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fun workplace
charity shop assistant (Former Employee), colchester town – August 21, 2012
what i did in age uk was work on the shop floor sorting out the stock i have been on the tills, helped customers out with there products.i learned how to work the till out and how to take customers money and give them the change back, the manager was always helping me out when needed, not many co workers were with me when i was working there, the hardest – more... job was taking down all the stock that was out of date on the clothes. it was only voluntary so did not work there for long – less
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