Pros: Something new everyday
Cons: Feeling the need to do more to help vunerable customers
Typical day is learning on the job new challenges to analyse and overcome, greeting and meeting customers, making sure their needs are met and are satisfied. I have learned, till work, company procedures, time management, merchandising and many other skills which pertain to retail. I have worked my way up the ladder to become Assistant Manager my previous work and have used my skills I have acquired and applied them in my Age UK position. My co-workers I get along with very well and have a great working relationship with staff at all levels. Hardest part of my job is dealing with difficult customer but as a professional I have much experience in handling the situation. Most enjoyable part is dealing with the public, interacting with people and making sure they are happy.