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Age UK
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172 reviews

Age UK Employee Reviews

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  • Job Work/Life Balance
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Fun Workplace
Volunteer Worker (Former Employee), Thatcham, ENGNovember 13, 2014
Pros: fun co-workers, they don't push you too hard
My typical day at work was to turn up on a Sunday and help them with anything they needed doing. Sometimes this was getting things that were high up, or lifting heavy boxes to and from places. I learnt how to have fun with colleagues and I learnt how to work constructively in a workplace. The management was good as they didn't push me to hard and my – more... co-workers were kind and welcomed me. The hardest part of the job was going through donations because we had lots to go through. But the most enjoyable part of the job was going there every Sunday and working with them because they were so kind and we got on really well. – less
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Varied, rewarding workplace assisting the elderly to have a better quality of life
RECEPTIONIST/INSURANCE ARRANGER (Former Employee), Lincoln, ENGNovember 13, 2014
Pros: located central lincoln so easy to get to work
Cons: insurance which can be very monotonous
Originally employed on a part-time voluntary basis which led to achieving a salaried position. Answering telephone and face-to-face enquiries where necessary signposting service users to correct department or organisation. Handling and receipting cash also reconciling and banking Insurance payments. Promoting Activities, Trips, Information and Advice – more... and Insurance services. Designing posters and flyers to promote the same. Entering data onto Insurance site to process quotes, also spreadsheets to record payments, customer details etc. Excellent knowledge of Data Protection Act.

Whilst here I updated my IT skills. I passed NVQs in Literacy, Numeracy, Customer Service, Clait Word and Excel XP and passed my exams to qualify as an Insurance Arranger

My co-workers were a wonderful, hardworking team who gave 110 pecent to our clients as did I.

The hardest part of the job was Insurance. It is a highly regulated industry and we therefore had to take exams approx every 3months to be compliant to trade.

The most enjoyable part of the job was knowing that you had made a difference to an elderly persons life. – less
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Friendly staff and customers
Sales Assistant (Former Employee), Sunderland, ENGNovember 10, 2014
Pros: transport expenses covered, staff discount
Whilst there on a volunteering relationship, my co-workers were very friendly and would help whenever possible. I was able to gain a good rapport with both them, and the customers that came into store on a regular basis.
Whilst there I was able to develop my customer service skills and work alongside other people in a team effort. I was also able to – more... get creative by regularly designing some of the stores windows and other areas.
I really enjoyed working for a company with a very good ethos as this made the job better, and made me work harder as I knew it was for a very good cause. – less
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Enjoyed the experience, lovely work environment
Voluntary worker (Former Employee), Retford, ENGNovember 6, 2014
I used to (voluntary) go in every Monday from 4pm to 5pm to help out in the store and I really enjoyed the experience. It was a lovely relaxed work environment and the rest of the staff were very nice and we used to get on really well. The typical day would be sorting the shelves, removing items and placing them in the store rooms, I helped label and – more... sort items, I did some house keeping e.g. hoovering and liaised with the customers. I also got shown how to use the till but I never got to do it on my own as I was under age. – less
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Voluntary work place
Volunteer Retail Assistant (Former Employee), Garforth, ENGNovember 3, 2014
I enjoyed volunteering at Age uk as i felt i was doing something good with my time to help other people in need, i also got the customer service experience.
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Steady Flow
Retail Volunteer (Former Employee), Heckmondwike, ENGNovember 1, 2014
Pros: flexible hours
Cons: could become very quiet
I enjoyed working here because i enjoy retail and meeting new people. The staff were friendly and welcoming. There were easy parts and difficult parts depending on how busy the shop got and the time of day. I learned how retail works, how to use a till and manage money and i developed on my social skills.
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nice and extremly nice atomsphere
Retail Sales Assistant (Former Employee), Poynton, ENGOctober 30, 2014
Pros: friendly people
Cons: no cons
ti was better to volunteer at age UK because your helping the people of the age of 50 and you were giving back to the comuuinty
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Enjoying Teaching and Learning together
Voluntary Software Teacher (Current Employee), Reading LibraryOctober 24, 2014
When teaching people the use of the web and various software I enjoy solving problems for people, answering question and coming up with ideas as to how to communicate with a wide variety of people. However teaching the older generation only provides me with terrific feedback and occasional design work. I need to go back to being a professional designer – more... with my new skills. – less
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Good Experience Gained
Retail Assistant (Volunteer) (Former Employee), HillboroughOctober 18, 2014
Pros: the experience gained from working there
Cons: being asked to leaved because there were too many volunteers working at the store
I can't remember what my work hours were but I do remember that I worked during the weekends. My duties at the store mainly consisted of pricing items, shelf stacking, product organizing and handling bric a brac. The managers of the store at the time that I worked there was kind and considerate, however whenever she needed something doing that couldn't – more... wait I made sure to get that job done. The co-workers that I worked along were a mixture in there personalities. Somewhere great to work with as there knew how to have a good time at work whilst doing what need to be done, whilst others were a little arrogant (Putting it nicely) and didn't believe in making friends with their co-workers. There were even some staff members who took the job so seriously that they only wanted to do one specific job whilst I was flexible and always willing to try new thing. The people that I got along with became really close that we are still friends to this day. – less
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Fun Workplace
Till Operator (Former Employee), Cheltenham, ENGOctober 15, 2014
Great place to work and good atmosphere. good hours, very flexable.
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productive workplace
Befriending support/ co-ordinator (Former Employee), London, ENGOctober 14, 2014
Working with Age UK was very beneficial for me it allowed me to gain the experience needed to progress further in my college course and in the health and social care working sector. I also found working with Age UK Westminster rewarding it gave me the opportunity to improve the clients lives and help to relieve their depression and loneliness.
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shop assistant
Shop Assistant (Former Employee), sheffieldOctober 13, 2014
customer service,cash handling,using card machines,steaming clothes,tag and pricing clothes, sorting stock.

cleaning the shop and making sure the stock is in date and serving customers,the shop was run very organised and i was able to do any task that was asked of me and working with other workers was very enjoyable as i was able to ask for their help – more... when needed. – less
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Rewarding place to work.
Freedom In Movement Co-Ordinator (Former Employee), Ashton under lyneOctober 8, 2014
I found my work for a leading charity very rewarding work . Supporting the over fifties age group to help maintain health and well being programmes was just one of my aims . Working with an excellent supportive dedicated and very hard working team of volunteers and paid staff the Charity kept the finger on the pulse of the things that would impact most – more... on older sector of or community. – less
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Rewarding and fun work place
Relief Care Assistant/ Relief Cook (Current Employee), LowestoftOctober 8, 2014
My role as a relief care assistant / volunteer is to encourage inclusion and group interaction within in the elderly group who have diverse levels of need whilst also supporting independence autonomy and person centred care. I help to create activities and transfer skills that can encourage motivation and promote activities that can exercise the brain. – more... I also form a professional bond with clients, which can have a beneficial effect on the well being of the person by being someone they can talk to and a point of contact should there be an issue that has developed – less
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Age UK
Retail Assistant (Former Employee), RedcarOctober 2, 2014
Pros: set hours
Cons: paid job not a certainty
Age UK was a lovely place to work and the staff were friendly and efficient, i learned a lot in the time i was on placement there but there was no job at the end of it as they usually rely on volunteers.
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Friendly workplace
Volunteer (Current Employee), Bretton CentreSeptember 28, 2014
Pros: being around lovely people and knowing that what i am doing will help someone.
The atmosphere is positive and everyone is very welcoming and friendly. From volunteering at AGE UK I have picked up many valuable skills such as how to approach costumers no matter their age, how to sort items out after they are delivered, how to tidy up the shop floor and back/store room to make it look appealing to costumers. Also how to work in – more... a team, always helping each other to make the customer satisfied, always putting the customer first. I most enjoy getting to communicate and interact with the costumers it creates a friendly, positive atmosphere to be in. – less
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think they are good employer and gives opporunities to people like me .
Kitchen Assistant (Former Employee), Dartford, ENGSeptember 25, 2014
working part of a team and to able to work on your own and to get things done in a safe way . and to be careful people around you. and to work hard with people .
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Productive, Fun to work for, Great to gain confidence
Retail Assistant (Volunteer) (Current Employee), Blackpool, ENGSeptember 22, 2014
A typical day at work is just basically getting as much stock out on the shop floor that is if you are working in the stock-room. The shop floor is keeping the store tidy and neat and attending to customers. Both parts of the store are a great way to gain self confidence.

Volunteering here will allow you to develop skills such as: Stock management, – more... basic till skills, cash handling, simple maths and steaming. You will be organising the store and choosing what is suitable to go out on the shop floor or which isn't.

The management is great, mainly because they are fun to be around, lenient but yet strict. You will gain confidence being around them. Both Manager/ Assistant are good at there jobs and will get the most out of you by allowing you to learn everything from till work to cashing off. As long as you are trusted enough. Volunteering here is enjoyable which is why people tend to stay rather than leave. – less
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VOLUNTEER
WAITRESS (Current Employee), LINCOLNSeptember 10, 2014
I CURRENTLY VOLUNTEER HERE HELPING OUT IN THE RESTARAUNT.

I DONT WORK FOR THIS COMPANY!

VOLUNTEER FOR AGE UK HAS BEEN REALLY GOOD BECAUSE IT HAS HELPED ME MORE WITH MEETING NEW PEOPLE
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Productive
Sales Assistant (Former Employee), Bristol, ENGSeptember 9, 2014
Pros: lunch allowances
A typical day at work included working at the tills, the stockroom or organising the shop floor whilst interacting with customers. I learned to be vigilant, proactive and friendly towards people from different ages and cultures. The management was impressive and created a friendly environment for me and my colleagues to work in. My co-workers also participated – more... in making Age UK a great place to work each week. They were friendly, welcoming and helpful if I had questions or support. The hardest part of my job included encountering upset customers and making sure their queries are dealt with so the store does not lose them as customers. I believe I did this exceptionally and most if not all customers left the stores with their problems sorted and their questions answered. The most enjoyable part of the job was working on the shop floor and creating conversation with customers as this encouraged them to ask about anything they might be unsure of such as what dates more stock should arrive or if we have a particular item in the stock room. – less

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