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Aetna
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345 reviews

Aetna Employer Reviews

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csr phone rep
Rx- Pharmacist Technician (Former Employee), North kansas City, MOSeptember 17, 2014
I enjoyed talking to customers over the phone to get there medicine shipped in a timely manner. I did not enjoy when other departments were behind and had to make excuses for other departments.
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Fun and Productive work place with hour lunch breaks
Customer Service Representative (Current Employee), Linthicum Heights, MDSeptember 12, 2014
Pros: awesome work enviorment
Cons: helthcare, multi managing, snack machines takes your money
A Typical work day consist of answering the phones for medicaid members as well as providers to assist with information about their medicaid plan.
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great company
Care Manager (Former Employee), Indianapolis, INSeptember 12, 2014
Rewarding job helping others achieve their health goals. great work envirornment. No travel involved.
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Normal office setting
Provider Data Analyst (Current Employee), harrisburg, paSeptember 11, 2014
Pros: a great culture
Cons: short cubicle walls
I rate this company as a good company to work for. The co-workers are really great, they have short cubicle walls and you can see the whole department, which makes working sometimes distracting.
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Telephonic Case Management
Occupational Health Nurse/Multi-State Case Manager (Current Employee), Kansas City MoSeptember 9, 2014
Pros: on-going learning experiences
Cons: 10 work days, no breaks to remain current and available
I currently work as an on-site occupational health nurse for a national retailer. Additionally, I do telephonic case management with a case load of over 65 active cases, writing updates/reports per URAC standards. I carry a license in compact states plus Illinois, Indiana, Kansas and New Jersey. I love working and interacting with people; employers, – more... patients, providers and adjustors. I like anticipating the clients needs and establishing strong relationships of trust. The hardest part is numerous/constant activities and time restraints. – less
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Solid healthcare insurance company
Care Management Supervisor (Current Employee), Atlanta, GASeptember 2, 2014
Aenta has been around for a long time. They are stable and proactive. Aetna has a strong culture and wants to do the right thing for the right reason.
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Productive and fun work place
Benefit Claims Specialist (Former Employee), Jacksonville, FLSeptember 2, 2014
I must say this was one my favorite places to work. Not only did I gain a stable place of employment as well as learning the back end of the insurance healt care world. It taught me how to research my own health plan for my own family. Also I gained some long time friends
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Data Processing Executive
Claims Analyst (Former Employee), Gurgaon, HRSeptember 1, 2014
Had a good experience and learned new things. Need complete targets every day. Recognition's were done to encourage employees.
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Amazing
RN Case Manager (Current Employee), ArizonaAugust 28, 2014
Pros: work from home, life work balance, excellent training by people who care and know what they are doing
I really love this company. Values, training, work life balance. Healthy lifestyle benefits. Everything I have dreamed of as a nurse. I have been a nurse for 23 years+ and have done so many different things. Working from home is my key for a happy and productive work environment. I am really happy here and definitely will retire with this company.
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Working at Aetna
Children's System of Care Coordinator (Current Employee), Phoenix, AZAugust 23, 2014
Pros: work out center, cafeteria, plus a ton of other perks.
Overall a great company to work for. Good benefits and they treat the staff well.
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Great co-workers
Clinical Analyst/Information Specialist (Former Employee), Wichita, KSAugust 22, 2014
I enjoyed the people I worked with there, they became an extended family to me!
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Great educational opportunities
RN Case Manager (Former Employee), Blue Bell, PAAugust 21, 2014
Excellent company to work for. Provide all the necessary tools to do a good job.
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Not bad
Customer Service Reconciliation (Former Employee), Blue Bell, PAAugust 20, 2014
Not a place I would want to work for again. Co-workers were okay
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Fast paced with a full work load daily
Benefit Liaison (Former Employee), Arlington, TxAugust 18, 2014
The environment was close-net, we were a team of eight who stuck together to work on each clients case diligently
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Fun workplace with quiet rooms where you could take your breaks
Provider Service Rep/Medicare Member Service Rep (Former Employee), Blue Bell,PAAugust 14, 2014
Pros: employee activities, cafeteria
Cons: pay could have been better
A huge company I worked in the callcenter the info was always up to date and always had the tools to be able to help the healthcare professionals or members we serviced.
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Good company to work for.
Underwriter (Former Employee), Hartford, CTAugust 13, 2014
Pros: great support from everyone.
Cons: being downsized.
There were very few days where we did not work as hard as possible. I say this in a good way. The fact that we were so busy made each day fly by. One thing I learned that I try to use every day is that it is important to treat your co-workers as if they were your customer. To remain professional means getting the best from everyone around you. I worked – more... with delightful people from all walks of life and I have many wonderful memories of each person I worked with. The hardest part was trying to keep up with the workload. It never stopped. The best part was the laughter that was shared. – less
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A great place to work
Provider Data Services Analyst (Current Employee), Franklin, TNAugust 12, 2014
Pros: working from home
Cons: lack of accurate communication
The most enjoyable part of my job is knowing that what I do on a daily basis is beneficial to our customers, the hardest part of my job would be not having accurate communication from my supervisor.
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Productive, Dedicated, Determined
Quality Analyst (Former Employee), Minneapolis, MNAugust 10, 2014
A typical day at work consists of testing application/software, fixing issues that may have came forth through the testing phase with the development team.

I worked with some amazing co-workers that were there to help each other deliver the products in the most effective and efficient way.

Most enjoyable part of the job is being able to work with – more... individuals that are just as dedicated as you are towards the tasks that are granted to you by clients. – less
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aetna does not care about veterans or employees in general
short term disability manager (Current Employee), plantation, floridaAugust 4, 2014
Pros: some level of flexible timing depending on leadership
Cons: insurance benefits are horrible, management is sloppy, the aetna wheel only applies to clients, not members of the organization
Aetna is only concerned about your typical beauracracy. With nepotism, cronyism, and favoritism, you'll find that climbing the latter is basically at the mercy of the warm and fuzzies upper management gets when they see your face, unless you're black, then affirmative action supercedes any competency anyone may have. For the record, i was promoted thrice – more... in the 5 years i was there, it just was so unfortunate i saw others suffer, especially those i tried to help that merited the promotion through hard work. They have a dress down policy but discriminate against you when you do. If you are a veteran and have issues, they target and get rid of you. They make inept people managers based on how apathetic you are towards others. In other words, if they find that members of your team like you, they will not choose you for leadership unless you are their drinking buddy. Plantation aetna is a modern day slave ship and the fact that it's in Plantation Florida seems to be rather appropriate. – less
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Lot's of job opportunity and room for growth
Senior Analysis (Current Employee), Hartford, CTJuly 31, 2014
I love working at Aetna. My team is the best group of people with a variety of skills will and able to share their knowledge and teach me what they know. Couldn't ask for a better place to work.

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About Aetna

Aetna is about more than just doing a job. This is our opportunity to re-shape health care for America and across the globe. – Read more

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