ADT Security Services

ADT Security Services Employee Reviews

Found 116 reviews matching the search
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Fun, freedom of working hours.
Commercial Security Advisor (Current Employee) –  Montréal, QC20 February 2015
Proud to promote ADT brand and solutions
Work environment like an entrepreneur, build client base then cultivate success.
Freedom of working hours, this comes with responsibilities though.
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Very good place to work
Alarm Technician (Former Employee) –  Toronto, ON17 October 2014
very busy pace -
installations and service.
worked as a team -
having to climb ladders outdoors in the winter.
working as a team and communicating with customers on a regular basis.
Pros
being able to work as a team
Cons
none at this time
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Great Management with great team
Accounts Payable Administrator (Former Employee) –  Mississauga, Ontario20 July 2012
Friendly manager and wonderful co-operative team helped me to meet the deadline of the project on time which helped me to learn the time management skill.
Pros
wonderful environment
Cons
contract ended
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Collections
Collections Analyst (Former Employee) –  Calgary, Ab17 December 2012
Collections Calls
Corresponding with Customers
Digging up information on previous accounts which have been paid but applied incorrectly
Backup for incoming calls
Learnt new computer system
Cons
no room for advancement
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Fastpaste Environment
Business Analyst - Consultant (Former Employee) –  March, ON23 March 2014
I really enjoyed my work at ADT. I had the autonomy to manage my work as I saw fit and only reported weekly to the program manager.
Pros
Lots of empowerment
Cons
Insecure environment was company was downsizing
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Great company.
Admin Processor III (Current Employee) –  Calgary, AB5 March 2013
This is a great place to work, they have good morals and people who work for them. they also have a great customer based support system.
my department was very busy, always busy never any down time, just like i like it.
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Fun environment
Administration Processor (Current Employee) –  calgary8 March 2014
Management is very nice and down to earth. Treat staff like equals. A lot of the staff have been there long term.
Pros
Flexible and understanding, will understand problems
Cons
No growth unless someone leaves
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OK place to work.
Collections/Customer Service, Accounts Receivable (Current Employee) –  Calgary, AB Canada27 August 2012
Co-workers are fun and nice to work with. Salary not bad for the type of work. Benefits are good.
Pros
good retirement package.
Cons
company first, staff is at bottom of the list.
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successful, fast-paced, growing company
Inbound & Outbound Customer Services (Former Employee) –  Calgary, AB30 May 2013
ADT is always looking for bright enthusiastic people to grow with us. Next to our customers, employees are ADT's most valuable assets. We hire quality people and provide them with an environment in which to grow. By providing career advancement, incentives, education and training programs, ADT has one of the highest employee retention rates in the industry.

With an intense focus on our commercial and residential customers' needs, ADT is quickly expanding its market share. To support this growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team.

Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Positive results are rewarded with generous incentive plans. The headquarters staff provides marketing and financial support, human resource programs, and a sophisticated technology infrastructure.
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Fast pace and productive environment
Bilingual Customer Care Representative (Current Employee) –  Brampton, ON28 May 2014
Fast pace environmentm, high call volume, typically the same expectations on a day to day basis. Proffesional and friendly staff, great company.
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Poor management
Install and Service Technician (Former Employee) –  Sault Ste. Marie, ON9 July 2014
The hardest part was dealing with the disorganization and constant discrepancies in timesheets
Pros
My co-worker was amazing, incredible work ethic
Cons
Poor Management
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flexible work environment
Sales Representative (Current Employee) –  Toronto9 October 2014
Day consist of visiting clients, discussing their home and or business security needs.
Doing presentations, providing quotations, getting contracts signed.
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Nice Place.
Small Business Sales Rep (Current Employee) –  North & Southern Ontario15 February 2015
Good people. Just hard to start here fresh.
Learned Security
Good guys at top.
1-2 Leads per 2 weeks
Traveling is great. But Not enough money to live on.
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Very Business oriented and kind
Service and Sales Representative (Former Employee) –  Miami12 August 2012
Enjoyed working there
Miami
Kind
Not over worked
Understanding
I wanted to appear in for work
Pros
good people
Cons
on call sucked
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Experience
Customer Service/Sales (Former Employee) –  Toronto, ON30 March 2015
Was a good Experience and i learned alot. Each day had its own chalenges but it was a good feeling accomplishing the goals set in place.
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Great work environment
Bilingual data coordinator (Current Employee) –  Cambridge, ON12 March 2014
Working with Mohawk college was great, met many new people was a very people oriented job, loved learning new things in the gym there.
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Flexible Schedule and Fun Environement
Commercial Account Executive (Current Employee) –  Montreal Quebec2 July 2013
ADT is a great place to grow and learn how to sell face to face with small business.
Pros
Schedule
Cons
Commision Only
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stressfull
Residential Resale Representative (Current Employee) –  Edmonton10 May 2013
typcial day at work 12 hour day
hardest part is micro managed (other duties)
Pros
flexibility and money
Cons
little personal time
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NICE COMPANY
SALES & CUSTOMER REALATIOS REPRESENTATIVE (Former Employee) –  Mississauga12 December 2012
ITS a good workplace but the Managers need to give more time to the new employees.
there should be base salary.
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good
Account Rep Sales & Customer Service (Former Employee) –  Toronto7 December 2014
the only draw back is the base salary very low and in the current economic not a good place for family persons to work.
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Overall rating

3.5
Based on 2,580 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
3.1
Management
3.1
Culture
3.2