Sales Administrator / PA (Former Employee), Durban, ZN – September 5, 2013
Pros: no pros
Cons: the only con was being shouted and screamed at.
I enjoyed working here on the days that management does not scream and shout at you. I have learned time management and enjoyed working with my co-workers. The hardest part of my work was when you get shouted at for no apparent reason, but I made sure I enjoyed what ever job was send my way.
This was not a good job to most that worked there I started with a training class of 32 only 22 showed up on the first day due to the **** you have to go through during the background check that was in may of 2013 by Aug there were 9 of us left because everyone quit and once I saw that even the managers and trainer had left I knew I had to do something – more... now a lot of my former co workers text me and ask if I can get them on at my new job they literally have a training class every week they only pay 8.50 because it is commission but they tax the **** out of the commission there is money to be made but you have to work crazy to get a decent commision also they place you were they need you so someone can come in two months after you and get a better shift if you need something quick it is great but be prepared to be there forever in order to move up some like it but most don't – less
Sales Associate/Customer Service (Current Employee), usa – September 3, 2013
Protecting families became a passion working here. You have to have a lot of patience working here. It is door to door sales, something they will not tell you right off the bat. You really have to be a go getter and be able to talk to people and become very comfortable with going into peoples homes and convincing them that they should buy the system. – more... You ride around all day and knock on a lot of doors basically soliciting. My coworker were very fun we were more like a family more than anything and we always encouraged each other. The hardest part about the job would be to walk In the heat all day and not make any sales at all. – less
customer service/ emergency dispatcher (Former Employee), kansas city, mo – August 29, 2013
I gained a lot of computer and phone skills during my employment at ADT. Typically the job entitles to be on the phone and at the computer all day while entering data into the computer. In my opinion was a very easy job and nothing was hard about it. The goals to be met were very reasonable and reachable.
Snr Control Room Operator (Current Employee), Sandton, GP – August 24, 2013
Pros: only an hour
Cons: 12 hours shifts
It is 12 Hrs shifts Days and Nights. Most i learn is development of my customer service skills, becoming problem solver, sense of urgency, my typing skills develop daily, knowing my country geographically, Learn from challenging management style what not to do and good management style what to do. Learn from where do i lack and where to improve. when – more... to support in principles and hand on practical. Hardest part of the job is when my collegues get shoot by criminals while they are on duty. the most enjoyable part of the job responding on time to client or customers, making follow up on time and give feedback on time, knowing what the customer or client want to being able to help them. – less
former Residential Resale Representative (Former Employee), Columbus, OH – August 21, 2013
Pros: great benefits and pay
Cons: aweful managment, chargebacks, constant work, no real appreciation, massive turnover, 100% commission position
Through my one year at ADT I found the pay was fair if they didn't take your money back if a customer cancelled in the first SIX months. Also the management lied about nearly everything. They did not care if you had appointments to make sales (the only way you make money) they would still force you to cancel for non-paid meetings in the office.
Work – more... never ended. If you take their sales position don't expect to have any time to yourself or your family. I left for schedule stability and to get away from such terrible management. Be warned. – less
Call Centre Manager (Former Employee), Johannesburg, GP – August 20, 2013
Pros: year end bonus 13th cheque
Cons: long hours very little family time
Continues focus on achieving numbers when sometimes people are forgotten. Values is one of the most important things I learned here because this is something that most people that work here value. Being objective is one of the hardes part of this job being able to identify when someone is telling the truth or not. I enjoyed the people.
Call center agent (Former Employee), Pretoria, GP – August 13, 2013
Pros: four day off
Cons: long hours
Being able to help the client and assisting them with their queries, I learned that listening is very imported when you work with a phone and people, working as a team is important. that i can also be a manager and take control of a situation, the hardest part of my job was the long hours, but i enjoyed helping the clients , as i can work very well – more... with people. When the client is happy and satisfied, that is the only time i know that i have done my best. and i know my work is appreciated. – less