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ADT Security Services
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594 reviews

ADT Security Services Employer Reviews

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Solid Company
Regional Area Sales Manager (Former Employee), OHMay 7, 2014
Honorable profession serving real needs for customers.

Incredible co-workers and many individuals that have been with ADT for very long and rewarding number of years.
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Inflexible and demanding
Alarm Dispatcher (Former Employee), Knoxville, TNMay 6, 2014
Pros: great lunch menu, easy job, great people
Cons: human resources
Training is extensive, and the staff that do the training are really professional. The major problem with the company (at least the call-center branch in town) is that the HR management is unhelpful, degrading, and incompetent.
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A Great Place
Jacksonville, Fl Customer Service Representative (Former Employee), jacksonville , flMay 6, 2014
If i wasn't homesick i would have stayed down there , the atmosphere was great!!!
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Productive workplace
Credit Controller (Former Employee), Sandton, GPMay 5, 2014
Pros: team work
Cons: long hours
Productive working enviroment, managment very approciable and plesant co-workers
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Traveled to customers houses to install home security systems.
Security Technician (Former Employee), Orlando, FLMay 4, 2014
Pros: excellent coworkers. every job was different and a new challenge.
Cons: not much job security after housing market collapse.
Spent most of the day navigating from one job to the next. Management was not overbearing and I was close with many of my co-workers. Work was not overly complex and was nice learn all the different areas of the city and outlying towns.
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The job with ADT changed when we broke away from Tyco
Custom Home Sales (Former Employee), 744 Melrose Ave Nashville TN 37211May 2, 2014
Pros: good compensation plan initially
Cons: long hours and always under scrutiny
Working for ADT the last 9 1/2 years was a wonderful experience until about a year and a 1/2 ago they broke away from Tyco then everything became very different.

It was all micro managing and employees were leaving as though there was a revolving door.

The hours were Monday - Saturday from 8am until sometimes 10pm. They were not concerned with quality – more... of life what-so-ever.

I was not enjoying the job anymore and the manager they brought in was not of management quality.

The hardest part of the job was consistently being harassed about making cold calls and door knocking for several hours a day.

What I use to enjoy was the family atmosphere which dissolved once Tyco separated from ADT. – less
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Fun and laid back place
Customer Service Representative (Former Employee), Jacksonville, FLMay 1, 2014
Cons: no room for advancement
I liked working for ADT because of the people that I worked with
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okay
Customer service- Field support (Former Employee), Jacksonville, FLMay 1, 2014
not the best job ive had but it was a job but what can I say it paid good money.
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Fast Paced Sales Enviroment Primarily Hunter Mentality
Residential Resale Representative (Current Employee), Atlanta GaMay 1, 2014
Pros: schedule flexibility, bonuses
Cons: lot of driving and gas use, primary hunter mentality
We visit with and consult with clients face to face about their security and life safety needs. We analyze their home to identify what products work for them and we recommend the best packages to fit their needs and provide them the safety they deserve
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It was a good place to work
Senior Service Technician (Former Employee), Springfield, VAApril 30, 2014
I started out doing service calls and repairing systems. I followed up all the new equipment coming on in to the market and the end user. The management was professional. Most of the co-workers I had good rapport. The hardest part of the job is getting around in the DC area when the weather is bad. The most enjoyable part of the job is that I just like – more... the job. – less
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Okay company
Sales Representative (Current Employee), Deerfield Beach, FLApril 28, 2014
Training could be better. Management is amazing but higher up is tough!
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Associates and co-worker's were enjoyable people to work with.
Small Business Sales Representative (Former Employee), Sacramento, CAApril 24, 2014
The products & services/technology is interesting and fun to sell. It was/is a great product line that has a promising future market value.

The hardest part of the job was actually making a livable income.

The most enjoyable part of the job was learning the technology and working with the other associates on the team.
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HORRIBLE
Service Technician (Current Employee), Tampa, FLApril 18, 2014
Pros: it's a pay check
Cons: too long to list
Pay is sub-par at best. Management only cares about their own pockets by way of bonus money, which means customers have to wait 1, 2 or even more weeks for service. Used to be 2 1/2 day back log, now it's whenever we get there and you'll like it because we're ADT and were NUMBER 1
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Great place to work;
Field Support Representative (Former Employee), Jacksonville, FLApril 15, 2014
Great place to work, great environment, and great people. I learned a lot there.
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Very busy office
Admin Processor (Former Employee), Orlando, FLApril 15, 2014
Enjoyed my responsibilities. Co-workers were easy to get along with.
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Great Team of Knowledgeable Techs
INSTALLER (Current Employee), Houston TxApril 15, 2014
Great Team of guys to work with. Everyone has each others back when it comes to the Installs and service.
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Couldn't ask for a better first job
Technical Support (Former Employee), Kansas City, MOApril 15, 2014
I love this job the company was also they have awesome benefits. Their management was awesome and the experience and opportunity they offer was phenomenal
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Over all a great place to work and move up
Residential Resale Manager (Former Employee), Aurora, COApril 12, 2014
Pros: alarm system dicounted....swag, etc customers
Cons: to much im gonna get you attitude
generally before the parent company tyco had split off and made adt a stand alone company they where my ideal place to work and I thank them for the experience I had learned.
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Productive and supportive
Senior Accounting Specialists/PCARD Administrator (Former Employee), Irving, TXApril 11, 2014
Pros: good working conditions
Cons: short breaks
A typical day included processing multiple invoices and expense reports.
I learned to be a Pcard Administrator
Management was stable until bought out by ADT
Co-workers were friendly and productive
Hardest part of job was not having early start hours
Good people to work with
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ADT give us more training
Reaction Force Manager (Current Employee), Pretoria, GPApril 6, 2014
Pros: free trainings
Cons: long hours
i enjoy working for ADT because they give us more training and assit us with every resoursed we want in our work place

About ADT Security Services

Tyco ties together its two top territories of fire protection and security. Its Tyco Integrated Security segment provides security – Read more

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