ADT Security Services Employee Reviews in Canada

Found 92 reviews matching the search
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Productive
Emergency Dispatch Operator and Inbound Agent (Current Employee) –  Calgary, ABJune 3, 2014
*respond to emergency situations
*customers vary
*management of the company is up to its standards
*colleagues and the environment is conducive for work
*hardest part is dealing with certain types of people
*job itself
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very top heavy
Sales Consultant (Former Employee) –  Winnipeg, MBNovember 12, 2012
too many chiefs and not enough indians! More focused on personal gain rather then team spirit and get it done attitude! Motto is "COVER YOUR BUTT! They would rather lose an account then service it properly.
Pros
great parking spot for hockey games!
Cons
brutal management
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fair work place
Security Guard (Current Employee) –  torrance, caNovember 13, 2012
days are fair but the distance is on your mind throughout the day.
you learn that a lot of cool people can be very rude but for the most part you meet lots of cool people
Pros
being outside
Cons
job too far with unfair pay rates & lots of unfair rules regarding employees
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Great Management with great team
Accounts Payable Administrator (Former Employee) –  Mississauga, OntarioJuly 20, 2012
Friendly manager and wonderful co-operative team helped me to meet the deadline of the project on time which helped me to learn the time management skill.
Pros
wonderful environment
Cons
contract ended
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Collections
Collections Analyst (Former Employee) –  Calgary, AbDecember 17, 2012
Collections Calls
Corresponding with Customers
Digging up information on previous accounts which have been paid but applied incorrectly
Backup for incoming calls
Learnt new computer system
Cons
no room for advancement
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Fastpaste Environment
Business Analyst - Consultant (Former Employee) –  March, ONMarch 23, 2014
I really enjoyed my work at ADT. I had the autonomy to manage my work as I saw fit and only reported weekly to the program manager.
Pros
lots of empowerment
Cons
insecure environment was company was downsizing
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flexible work environment
Sales Representative (Current Employee) –  TorontoOctober 9, 2014
Day consist of visiting clients, discussing their home and or business security needs.
Doing presentations, providing quotations, getting contracts signed.
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Fun environment
Administration Processor (Current Employee) –  calgaryMarch 8, 2014
Management is very nice and down to earth. Treat staff like equals. A lot of the staff have been there long term.
Pros
flexible and understanding, will understand problems
Cons
no growth unless someone leaves
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Great company.
Admin Processor III (Current Employee) –  Calgary, ABMarch 5, 2013
This is a great place to work, they have good morals and people who work for them. they also have a great customer based support system.
my department was very busy, always busy never any down time, just like i like it.
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Fast pace and productive environment
Bilingual Customer Care Representative (Current Employee) –  Brampton, ONMay 28, 2014
Fast pace environmentm, high call volume, typically the same expectations on a day to day basis. Proffesional and friendly staff, great company.
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Poor management
Install and Service Technician (Former Employee) –  Sault Ste. Marie, ONJuly 9, 2014
The hardest part was dealing with the disorganization and constant discrepancies in timesheets
Pros
my co-worker was amazing, incredible work ethic
Cons
poor management
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OK place to work.
Collections/Customer Service, Accounts Receivable (Current Employee) –  Calgary, AB CanadaAugust 27, 2012
Co-workers are fun and nice to work with. Salary not bad for the type of work. Benefits are good.
Pros
good retirement package.
Cons
company first, staff is at bottom of the list.
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successful, fast-paced, growing company
Inbound & Outbound Customer Services (Former Employee) –  Calgary, ABMay 30, 2013
ADT is always looking for bright enthusiastic people to grow with us. Next to our customers, employees are ADT's most valuable assets. We hire quality people and provide them with an environment in which to grow. By providing career advancement, incentives, education and training programs, ADT has one of the highest employee retention rates in the industry.

With an intense focus on our commercial and residential customers' needs, ADT is quickly expanding its market share. To support this growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team.

Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Positive results are rewarded with generous incentive plans. The headquarters staff provides marketing and financial support, human resource programs, and a sophisticated technology infrastructure.
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good
Account Rep Sales & Customer Service (Former Employee) –  TorontoDecember 7, 2014
the only draw back is the base salary very low and in the current economic not a good place for family persons to work.
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Very Business oriented and kind
Service and Sales Representative (Former Employee) –  MiamiAugust 12, 2012
Enjoyed working there
Miami
Kind
Not over worked
Understanding
I wanted to appear in for work
Pros
good people
Cons
on call sucked
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Great work environment
Bilingual data coordinator (Current Employee) –  Cambridge, ONMarch 12, 2014
Working with Mohawk college was great, met many new people was a very people oriented job, loved learning new things in the gym there.
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Flexible Schedule and Fun Environement
Commercial Account Executive (Current Employee) –  Montreal QuebecJuly 2, 2013
ADT is a great place to grow and learn how to sell face to face with small business.
Pros
schedule
Cons
commision only
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stressfull
Residential Resale Representative (Current Employee) –  EdmontonMay 10, 2013
typcial day at work 12 hour day
hardest part is micro managed (other duties)
Pros
flexibility and money
Cons
little personal time
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NICE COMPANY
SALES & CUSTOMER REALATIOS REPRESENTATIVE (Former Employee) –  MississaugaDecember 12, 2012
ITS a good workplace but the Managers need to give more time to the new employees.
there should be base salary.
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Good secure office job
Data Coordinator (Former Employee) –  calgary, ABAugust 2, 2013
Good work environment, however you are at a computer most of the day. Made good friends with the people I worked with.
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Overall rating

3.5
Based on 2,182 reviews
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1 star

Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
3.1
Management
3.1
Culture
3.2