Soul Crushing Call Center Grind
Call center, dispatch and tech support. (Former Employee) – Calgary, AB – January 23, 2015
* Long hours, little reward for higher performers.
* Extremely harsh sick day policy, coupled with dirty shared work stations and a cramped open concept office.
*Management treats workers with contempt and as an expendable commodity.
*Hardest part of the job is dealing with management, they set constantly shifting goalposts and have often unreasonable expectations.
*Hard to get to know co-workers due to 50% or greater annual turn-over. There are bullies and management favorites that don't have to work as hard and are often off doing unnecessary fringe tasks, chatting or just idling, while the less favored staff pick up their slack.
Save yourself a headache and work somewhere that values their workforce. This place is a meat-grinder.
unpaid lunch. mechanical noise in break room. no shift rotation.