Pros: health benefits were great and pretty cheap, quick advancement
Cons: treated like a kid, treats customers poorly, pay, training is useless, management is fake, company did not take in account any previous experience when hiring, advancement is quick, but pay increases with each advance are zero to a few cents.
Everyday was exactly the same thing. There was nothing different from day to day. Same tasks, same people, basically working towards nothing.
Management is useless. They promote a lot of them from within, so most of them show they have little or no management experience at all. Everyone in management is fake and pretends like they care, but it is very – more... obvious that they do not.
The most enjoyable part of the job was when I told them I was leaving.
I can honestly say this is a job I cannot take a single thing from. The software we used was tailored exactly towards them so knowing it is pretty much useless at any other company in the world.
The hardest part of the job was willing myself to get up and go everyday.
Getting your shift changed is a nightmare. It is actually better for your employment record to call in sick rather than be 5 minutes late. Also, good luck using that vacation they give you.
This place is for people with no skills and have no motivation to move themselves up in the world.
Training is useless. They will teach you how the software, but if a customer has a question about their equipment you have to transfer them to someone else. It would help if ADT would at least show their new hires what the equipment looks like and give them some basic training on it. – less