ADT Security Services Employee Review

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Senior Technician (Former Employee) –  Toronto, ON1 October 2013
It won't be far off if you read my Tyco review. I was more responsible for field and product issues in my early stages of this position and that progressed to finding new product to replace 'old' product and/or to source products to provide solutions to Customers, which included Sales, Service and Installation teams. This is where reviewing new products came in and in preparing reports for pros/cons etc... Still my focus was on Customer satisfaction, providing timely solutions, products, problem solving etc ... and of course staying the course, the "whatever it takes to get the job done approach". we were extremely busy. Great people to work with over the years and although I worked independently on many projects during my years, many occassion involved teamwork, and those I always enjoyed and looked forward to. A great opportunity to share ideas and thoughts with other associates.
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Stay away- horrible gong show
sales (Former Employee) –  Anonymous13 November 2017
Biggest alarm company but way too many changes to the point where no one knows what is going on. New hires aren’t trained and the overall morale is the lowest I’ve seen in any company. It’s unfortunate that management only cares about bringing in new business and then customers can’t get service after the sale. Installers aren’t trained properly and have constant issues. The company is in utter chaos
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Magnificent training
Small Business sales (Former Employee) –  Mississauga8 November 2017
Great team work environment.
Excellent training program.
Typically on the road all day, but they have shared workspace in the office for us roadrunners.
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Overall rating

3.5
Based on 3,256 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.4
Job Security/Advancement
3.1
Management
3.1
Culture
3.2