Find companies:
Aditya Birla Minacs
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
276 reviews

Aditya Birla Minacs Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Alright at first
Customer Service Representative (Current Employee), Niagara Falls, ONMarch 19, 2014
Pros: friendly staff, great coworkers
Cons: being moved to a new position with no notice, how your treated when you talk to an hr rep
I worked at Minacs for a year and a half, and I loved it. Then, one day, they told me I was being forced into a new position that I wasn't comfortable with. They gave me no notice, I was told on Friday that I would start training on Monday.

Although that sucks, and is the reason for my leaving the company, I must say that the people who work there – more... are great, as are most of the team leaders. They work with you to help you succeed.

HR, however, is made up of extremely rude people, who laughed at me and made me feel like an idiot when I brought up a concern I had. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Part time work at Minacs
Technical Support Advisor (Former Employee), Peterborough, ONMarch 18, 2014
Pros: flexible
I have learned a lot about Apple computers.
I work part time and they are amazing with flexibility to allow me to go to school and work part time.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Best CALL Center to work in.
Technical Support Rep (Current Employee), Peterborough, ONMarch 11, 2014
Pros: good client compared to most centers
Cons: sitting all day, every day, forever and ever, amen
A typical day is spending 8 hours in a chair, troubleshooting customer issues.

It's a little over min wage.

Easy to pick up the job quickly if you pay attention and apply your self. Lots of room for advancement into management and more diverse positions.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressful
Inbound Customer Service Representative (Current Employee), Niagara Falls, ONMarch 11, 2014
Pros: great pay/benefits
Cons: stressful
Inbound Customer Service Reps need to have the ability to handle stress and anxiety on a regular basis. You never know when you take that next call what type of person you are getting on the other end. If the person is irate, you are responsible for calming that person down and resolving there irritation (even if you can not solve the actual problem).
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nice place to work, shift hours a little unstable
Technical support agent (Former Employee), Niagara Falls, ONMarch 10, 2014
Pros: fun activities, great training
Cons: shift changes every 2 weeks, the building is out from the city and public transport only come out until 9pm, shifts can be until midnight.
The working environment was nice to work in, they give you plenty of training to make sure you are able to handle what you need to do.
They are always looking out of the staff and have fun days and fun activities on a regular basis.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Questionable Company with fun Managers
Customer Service Representative (Former Employee), Oshawa, ONFebruary 18, 2014
In my experience, the company is very business oriented and puts no merit in employee morale. Certain members of the management team I worked under tried very hard to keep morale up and to keep a good balance of job work/life balance. The co-workers were nice and I learned a lot about call center operations, metrics, etc. The hardest part was being – more... micromanaged constantly on every aspect of your day, the most enjoyable part was the opportunity to make money and the people I worked with. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great for young folk
Customer Service Representative (Current Employee), Woodside, NSFebruary 17, 2014
Pros: social work environment
Cons: long unpaid breaks (can be an hour and fifteen mins per day), not a career job
This place is a fine location for someone who isn't looking for a permanent career - there is not much room for advancement, and most others do not stay long. A typical day at work involves showing up at least 20 minutes before your sift to make sure you get clocked in on time - the computers are horrid and make everything a hassle. Working with the – more... customers is fine, most phone calls don't go over 3 minutes if you're working for Post Media. There's a bus stop right out front that goes to and comes from the bridge terminal, so that is convenient. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst company I have ever worked for in my life
Customer Service (Former Employee), Chatham-KentFebruary 15, 2014
Pros: leaving at the end
Cons: everything
Where do I begin about this place. Horrible rate of pay and not to mention it's a dead end job. Members of management get paid to use the washroom while the phone agents do not. The members of HR and some of the management team think they are better then everybody else and DO NOT care about the people that work there. Not to mention I have been gone – more... from there for approx 2 years and recently just got a BILL saying that I owe 70$ for the pointless program they enroll everybody in.

PEOPLE DO YOURSELVES A FAVOR AND DO NOT APPLY HERE. THIS IS A HORRIBLE PLACE TO WORK AND THEY TREAT YOU LIKE KIDS !! – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Place to start
Case New Holland Breakdown Assistance Agent (Former Employee), OshawaFebruary 12, 2014
Pros: great collegues
Cons: many good things about minacs died with elaine minacs
Great place to get all the call center experience you need before moving on to bigger and better things.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A business with an effective sales approach
Floor Manager & Sales Manager (Former Employee), Oshawa ONJanuary 28, 2014
Pros: teamwork
Cons: work/life balance
With my position I was subjected to all of the sales platforms that OnStar was involved in (Introduction, Credit Assurance, Customer Rentention, etc.) I was able to use my sales knowledge to help amend the approach to ensuring continued business.

My management did give some liberalness to allow myself to adapt & work closely with the sales staff to – more... recreate a better sales attempt while ensuring customer satisfaction was not affected.

Minacs is a great place to network & start to create a business portfolio for future business. It is a very fast paced place of business with continually changing targets & goals. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst employer I've ever had!!!
csr (Former Employee), riverview, nbJanuary 28, 2014
Worked there for a almost a year. Some of the "Team Leaders" were not helpful at all. Most of their time was spent with other Team Leads talking and joking around. Pay was not what I was promised and was I was fired because a family member passed away and I had to travel to go to the funeral. I was told they needed people on the floor and that my traveling – more... was unnecessary. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Gave me my start in Workforce Management
Realtime Coordinator (Former Employee), HalifaxJanuary 16, 2014
Was first introduced to workforce management at this place of work.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Global Business Process Outsourcing (BPO) / IT Outsourcing organization and leading business solutions company.
Operational Program Manager (Current Employee), Riverview, NBJanuary 15, 2014
Great place to work, lots of daily challenges to keep you on your toes. Management team is very supportive and always willing to help.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive workplace
Customer service (Former Employee), Dartmouth, NSJanuary 13, 2014
long hours, management could use some training.. most enjoyable part of the job was the co-workers
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
My job
Technical Support Representative (Current Employee), Bangalore, KADecember 6, 2013
Everyday is at work is a typical day learning many things technical steps on every issue & the management to quit good & cooperate & help;s alot with the job & my career with the studies.Co-workers as in all companies, many are friendly & few are against.There is no hardest part of the job as I love the job & do it.Every moment & every issue at work – more... is enjoyable & a best learing place – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and organized place to work
Apple Customer Service Agent (Former Employee), Hamilton, ONNovember 29, 2013
Pros: free break if you did well
Cons: worked late
Come in and get your desk ready and wait for calls. I learned to be disciplined and how to be on a team. Management was very helpful and great. Co-workers were also great on a team. The hardest part of the job was learning to work in a fast paced environment. The most enjoyable part was working on a team and all of the benefits of working there every – more... day. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
to many chiefs and not enough agents
CSR/ Account Supervisor Specialist (Former Employee), New Brunswck, CanadaNovember 26, 2013
I was part of the fraud department for a credit card company and can no discuss it
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Energetic Loud Call Centre
On-Star Customer Service Advisor (Current Employee), Oshawa, ONNovember 12, 2013
Pros: location
Cons: salary
very productive, high call volume, high pressure, great surroundings and people were are very helpful
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
great environment
Technical support (Former Employee), Hamilton, ONNovember 11, 2013
great management who recognizes and appreciates hard work
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
DONT WORK FOR MINACS EVER
Customer (Current Employee), Chatham-Kent, ONNovember 5, 2013
Pros: there are no
Cons: absolutely everything
i only wish i could give a lower score than 1, minacs is the worst emplyer since YA and i would never even at gun point recommended anyone to work here. The management are completed moronic and will screw anyone at any chance they get

About Aditya Birla Minacs

Aditya Birla Minacs Worldwide offers BPO to big businesses. A provider of business process outsourcing (BPO) services, the company – Read more