Pros: staff events, loyalty and performance awards, fun staff
Cons: technical knowledge and constant upkeep required.
A typical day at work was structured, organized and enjoyable.
I learned a number of technical skills with various electronics including computers.
Management was always friendly and helpful, with equal parts consideration for the company and for its employees.
Co-workers that I met were friendly and helpful, many of whom I still have today as friends.
The – more... hardest part of the job was the vast amount of technical information required. I can't talk about the client, but it was computer related and this is a very broad spectrum of customer serves issues.
The environment was always fantastic and the best part of any call centre job (in my experience) is the fun and enjoyable people you meet on site. – less