Pros: nice view during lunchbreak
Cons: the list is relatively endless
I have read several of the reviews for this workplace and all of them were very kind. I too was working for the OnStar division, subscriber segment to be precise, and it was worse than anything I could have imagined. While in training you were mislead from the interview on. You were told raises would come at a 3 month period when they came a 6 months, you were forced to pay for criminal reference checks and credit reports that you never got a copy of, forced to work with sub-standard equipment in the form of headsets and the workstations are filthy and the chairs are stained with everything from food to blood. You are constantly reassured that there will be plenty of professional support once you are out of the various stages of training, but once you are on your own help is hard to find, and management is always looking to thin the heard, the truly good supervisors, the ones who care about staff are often targeted as not being team players because they care about the welfare of the people working there, and not just generating profits for management, and meeting quotas and making sales projections. I can say with some confidence Elaine Minacs would be rolling over in her grave if she knew what the present owners had done to her beloved company!
The most you can earn salary wise here is $12.80, its not a hard job to by-pass, unless you are a glutton for punishment, don't apply ton Minacs.