Pros: good pay, long lunches on friday, "active" environment, laid back, can read/draw/etc in between calls once out of mentoring
Cons: short breaks, repetitive and boring.
The job has been okay so far. Its a decent company for the area and it pays relatively well. Typical day for me is logging in and pulling up all the necessary programs, then take phone calls for the rest of the day. It is a great learning opportunity and serves its purpose for the time being. While it is not the job for me and I am actively looking – more... to leave, I would recommend it to any one in need of a job or looking to start a career in a call center. – less