Good place to learn at.
A typical day at work is to take calls from clients and arrange for techs to go onsite to troubleshoot.
Setup order for the onsite calls.
Find part number for spare parts.
Order parts online from the system manufacturers.
Recieve parts when they arrive in the building.
Assign parts to the orders and arrange the onsite repairs.\
Send defective parts – more... back to the manufacturer .
Close orders and submit claims to manufacturer for warranty work.
Learned the Foundations of ITIL, Health and Safety Committeee certificate,
Co-workers were fun to work with. – less