An intresting challenge.
Pros: exciting time, met a lot of users
Cons: long but intresting
A typical day at work involves dealing with incidents log. Taking time to check the details.
communicating with Users,third party agent, Suppliers.,Dealing with hardware and software issues.
Being pro-active in dealing with problem and troubleshooting infracstructure network issues. Escalating call to third line , meeting SLA's.
Working – more... to set targets and deadlines.
Project managing roleouts and other projects.
Being a team player. – less