Team Leader: Call Centre
Accu-Link Call Centres Inc - Guelph, ON

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Terms of Employment:
Permanent, Full Time

Salary:
$27,300.00 to $40,000.00 Yearly, 40.00 Hours per week

Anticipated Start Date (at the latest in 3 months):
As soon as possible

Location:
Guelph, Ontario ( 4 vacancies )

Experience:
3 years to less than 5 years

Languages:
Speak English, Read English, Write English

Specific Skills:
Coordinate, assign and review work, Resolve work related problems

Additional Skills:
Utilize computer software, Conduct performance reviews, Prepare statistical reports

Security and Safety:
Criminal record check

Work Conditions and Physical Capabilities:
Fast-paced environment, Attention to detail

Transportation/Travel Information:
Public transportation is available

Work Location Information:
Urban area

Essential Skills:
Reading text, Document use, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Computer use, Continuous learning

Other:
Responsible for coaching, motivating & evaluating performance in a call centre to achieve team objectives & ensure a high standard of customer care. Call centre & leadership experience is necessary.

Employer:
Accu-Link Call Centres Inc.


Indeed - 15 months ago - save job - copy to clipboard
About this company
Accu-Link is a fast-paced call centre located in the South end of Guelph. We are looking for dynamic individuals to work in our inbound call...