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67 reviews

Accor Employer Reviews

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Stable but low paying job
Bartender (Former Employee), Oasis, QLDJanuary 13, 2014
Pros: fun, energetic team
Cons: long hours, low pay, some staff are very lazy
The job was great, just not suited for my salary needs. Great job for people studying or travelling but as a hard working local the pay was just not enough.
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An excellent workplace enviroment!
Market Place Revenue Manager - from (Former Employee), São Paulo, SPDecember 31, 2013
Pros: amazing people to work with
Cons: lower salaries compared to market in general
Wonderful bosses and great environment on the workplace! Good balance between work and personal life.
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Productive and interesting place
Occupation or position held Receptionist (Current Employee), London, ENGDecember 19, 2013
Pros: included lunches and hotels discount
Cons: busy shifts
This is an interesting job that puts you in contact with people from all over the world and makes you discover different cultures
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Kashish
Executive Account (Former Employee), thaneDecember 12, 2013
Stylish homes at affordable costs are notheightened hopes any more. OM Heights meets all your expectations of relevant facilities, durable infrastructure, easy commutation services and more amenities than you can imagine within your means
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Skill
Kitchen Porter and Housekeeper (Former Employee), BrazilDecember 3, 2013
Pros: free lauches
Cons: not cons
Washing dishes manually and also by using the dishwasher. Assisting in basic food preparation.
Cleaning pots, pans and any other kitchen utensils.
Prepare for changeover & serviced bedrooms.
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Nice place to work - very interesting industry
Project Manager - Transversal Marketing Projects (Former Employee), Paris,September 10, 2013
Nice place to work - very interesting industry
Interesting and nice people, good team spirit
strong values
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Great Experience
Manager Assistant (Former Employee), Jacksonville, FLSeptember 6, 2013
Enjoyed the staff and team ethic very organized, we worked as a team.. Manager was awesome
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Productive and immense learning
Duty Manager (Former Employee), Gurgaon, HRAugust 21, 2013
Pros: growth
Cons: long hours
Typically, a day would comprise of allocating and checking rooms for VIP's, checking for groups, Guest's problem solving,handling situations,departmental briefings,training, keeping a track on guest satisfaction scores and suggest alternatives to the department head to improve the performance. The management gave me an amazing opportunity for cross – more... exposure in revenue and marketing, which helped me decide the department where I see myself in. The hardest part of my job was to handle various situations at the same time which also was the most enjoyable one as it is very challenging. – less
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great hours
Guest Relations Specialist (Former Employee), Saint CharlesJuly 23, 2013
Pros: learning
Cons: bosses leaving
front desk operations at a hotel
multitask
great management
good people
leaving the organization
family orientated
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Exciting.
Guest Service Representative (Former Employee), Topeka, KSMay 8, 2013
Pros: day shift
Cons: night shift
Enjoyed meeting new people. Loved working with people that had the same drive as I do.
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Fun Work place with good people.
AP rep (Former Employee), Carrollton, TXApril 11, 2013
Accor was a good place to work and I had an overall good time there. I was blessed to work with a great group of people most of the time I was there. The values of the company do seem to be focused on the employees as well as the customers equally. Great atmosphere with a good break room and their own cafe. Over all I would say Accor was a great part – more... of my life and it was just time to move on. – less
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Typical Work Day
General Manager (Current Employee), Atlanta, GAMarch 19, 2013
Pros: helping the guest
Cons: long hours/poor quality of life
A typical day in hospitality management often consists of maintaining a environment that is a pleasant experience for the guest or potiental guests by managing many employees simultaneously. Work begins fairly early in the morning, often before the location opens, and an 7am- to 8pm-. General Manager's handle a wide variety of routine tasks, such as – more... writing reports; supervising employees; managing cash; ordering supplies; handling schedules, payroll, and marketing/sales and promotional roll-outs; and securing the property upon closing. In addition, a manager can expect to deal with guest complaints, employee work delegation, staff shortages, equipment failures and other unexpected things that occur in the hospitality industry. On average, managers may work as many as 50 or more hours per week. – less
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WORKING WITH ACCOR ITS VERY GOOD
team leader (Former Employee), DUBAI UAE/HYDERABAD /INDIAMarch 7, 2013
ENJOYED WORKING WITH ACCOR AND LEARNED ALOT
MANAGEMENT WAS GOOD GIVEN CHANCE TO LEARN AND FUN
GIVEN ALOT OF TRAININGS
DAY OUTINGS FREQUENTLY
GIVEN OPPORTUNITY TO CHANGE DEPARTMENTS IF YOU CAN
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To support director's team with primary focus for the production team and ensuring compliance with customer Service Level Agreements while promoting a
Corporate Coordinator (Current Employee), Carrollton, TXFebruary 11, 2013
JOB SUMMARY

To support director's team with primary focus for the production team and ensuring compliance with customer Service Level Agreements while promoting and adhering to G6 Hospitality strategic business goals. In addition to that, also responsible to assist Director's initiatives to current client base and retain new clients while performing – more... day to day team support activities.

• Ensure Accuracy of databases and reports are up to date. Makes initial contact with potential clients, phone, mail, e-mail, social networking.
• Posting of invoices, and issuance of payments to vendors while maintaining accounts in compliance with business policies.
• Daily communication with internal/external customers
• Booking /maintenance of corporate account reservations in CRS and FOLS system
• Maintain Client Spreadsheets and that of Sales Field Representatives
• Call properties to ensure Client information has been received
• Ensure Daily Invoicing and billing backup for corporate accounts are done
• Generate reports from CRS system for meetings
• Assist on special projects as needed – less
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Good, Innovative team
Hotel General Manager (Current Employee), Monterrey, NLEDecember 11, 2012
Pros: excellent values & ok benefits
Cons: management not centralized (hard to prioritize requests)
Good, stay-busy job, with a quickly growing team of professionals.
Good opportunity to practice and teach management skills.
Great - had the opportunity to help groom six new assistants
Challenging - achieve standards with new properties and different types of managements schemes
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fun place to work.
ABL Reservation Specialist (Former Employee), Columbus, OHSeptember 26, 2012
Pros: often breaks
Cons: not stablity
book the hotel reservaions for the clients, others people language expression like Brittish, co workers were fun, be on the phone all day, be able to help people.
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great place to work..
Executive Sous Chef (Current Employee), Pune MaharashtraSeptember 23, 2012
Learned many things Man Mangt, Multi skilling, Great place to work.
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Accor North America
Property Tax Accountant (Current Employee), Carrollton, TXSeptember 19, 2012
It is a good place to work, it has changed so much over the years.
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Never work for this unorganised, unstructured Company
N/A (Former Employee), ScotlandSeptember 16, 2012
Cons: too many to list
Management standards are appalling, inclusive of regional Managers. Owners do not invest in people or product. Policies and SOP's are all in place but never used. Can only be described as a shambles of a company. To give you an example. They use Rota Horizon but no longer pay any company to maintain it, they just utilise the software and when it crashes – more... 2 weeks to get it fixed!! Another reporting system for utilities reporting did not get paid for 12 months so no support from them either. Supplier accounts get put on hold every month as bills take up to 6 months to be paid. Across all departments! Chefs had to go to Asda!!! To try and perform well with daily struggles that would be easily rectified if there was any sort of co-ordination. No work life balance and no credit or financial reward for good performance. Bonus targets were exceeded only to be told there was no money to pay them. Currently having to seek legal advice......

Would recommend never working for this company. By far the worst of all bigger Hotel chains and I have worked for Hilton, Marriot and Rezidor as a Senior Manager.

This company has numerous unfair dismissal tribunals ongoing (allegedly) Avoid avoid avoid – less
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Great Company
Reservation Sales Agent (Former Employee), Columbus, OHAugust 28, 2012
Pros: good tuition reimbursement
Cons: low pay
Busy days -- Opportunities to grow , great work environment

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About Accor

Accor provides an extensive offer including about 15 complementary brands—from luxury to economy—that are recognised and appreciated – Read more